The doctor was excellent and took the time to clearly explain the results of my tests and scans. Before I left, he made sure I fully understood everything, which was reassuring. I felt well informed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dr Ali Ghoz did an ACL reconstruction on our 17 year old son. The surgery went very well and all follow ups were kind and professional. We were very happy with this service and would highly recommend.... Se mere
Virksomheden har svaret
BUPA Clients Beware – Ask for Costs in Advance and Check Your Emails for debt agency threats! Dr Emma was lovely and the facilities are modern and fresh, but sadly my experience with the a... Se mere
Virksomheden har svaret
Dr. Majumdar was excellent. She was kind, professional, and made me feel at ease from the start. She took the time to listen properly, explained everything clearly, and answered my questions in a way... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At LIPS Healthcare, we believe that health is the essence of life. That’s why we are dedicated to delivering premium, comprehensive healthcare with exceptional, seamless, and patient-centred services, ensuring you feel healthier, and stronger every day. Founded in 2016, LIPS Healthcare has grown into the UK’s largest private multispecialty group, bringing together over 100 renowned leading doctors and consultants across more than 24 specialties, committed to guiding you through every step of your healthcare journey, without the wait. LIPS Healthcare Your Health Partner Ensuring You Feel Healthier & Stronger Every Day
Kontaktoplysninger
Battersea Power Station ,Turbine Hall B, Level 1, SW11 8DD, London, Storbritannien
- 02071646114
- info@lips.org.uk
- lips.org.uk
4,4
Fremragende
654 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient service Private Prescription fulfilled
Private Prescription fulfilled and sent by post. They rang to advised received from Dr, emailed invoice and despatched. Good service. Was told invoice would come by text but in event received an email otherwise efficient service thank you
2. oktober 2025
Besvarelse fra LIPS Healthcare
Thank you for sharing your feedback! On behalf of the LIPS Healthcare team, we’re pleased to hear that you found our prescription service efficient and that everything was handled smoothly. We also appreciate your note about the invoice communication — your feedback helps us improve our service further.
An all round great experience
Dr Emma was fantastic, I felt really cared for and she gave some great advice about my ongoing skin problem. It's encouraged me to at times pay for private care when it's necessary.
19. september 2025
Besvarelse fra LIPS Healthcare
Thank you for your kind feedback! On behalf of the LIPS Healthcare team, we’re so pleased to hear that Dr Emma provided such fantastic care and helpful advice regarding your skin concerns. We’re delighted that you felt supported and encouraged throughout your experience with us.
Everything Ran Smoothly
I visited LIPS Harley Street for a private consultation with Dr Fadi Jouhra after a referral from St George’s Hospital. From the very start, I was impressed by how smoothly the booking process worked and the clarity of communication from LIPS’s administrative team.
During the consultation, Dr Jouhra was absolutely first class. He explained my condition clearly, using plain language, and walked me step by step through the options I faced. I never felt rushed; he answered every question thoroughly, making me feel confident and well cared for throughout.
The clinic environment was professional and welcoming, and the staff were courteous. Though I went in paying privately for the consultation, I also greatly value that he is an NHS operator and that this is integrated into his care approach.
Overall, I highly recommend Dr Jouhra via LIPS for anyone needing a heart failure or device specialist. The combination of clinical excellence and good clinic operations really sets this experience apart.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you for sharing such detailed and thoughtful feedback. On behalf of the LIPS Healthcare team, we’re delighted to hear about your positive experience with Dr Jouhra and our administrative staff. We’re so pleased that the booking process, communication, and consultation all met your expectations, and that you felt supported and well cared for throughout.
Your kind words about Dr Jouhra’s professionalism and approach mean a great deal, and we truly appreciate your recommendation. We look forward to continuing to support you with the highest standard of care.
A lovely calming environment
Lovely, welcoming, very modern and very new reception area that smells delightful. Tea and coffee are available while you want. The treatment rooms are also very new and impeccably clean.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you for your kind words! On behalf of the LIPS Healthcare team, we’re delighted to hear that you enjoyed the welcoming atmosphere, modern facilities, and comfort of our reception and treatment areas. We’re so pleased your experience was a positive one.
Very unprofessional
Very unprofessional. Initial consultation was cancelled twice, the second cancellation after checking in, whilst I was waiting to be seen. The reception at the hospital had not been told and the secretary was unreachable and unapologetic. Fuming!
25. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
We are truly sorry to hear about your experience and the frustration caused by the repeated cancellations of your consultation. On behalf of the LIPS Healthcare team, please accept our sincere apologies for the lack of communication and for the inconvenience you faced while waiting to be seen.
Your concerns are very important to us, and we understand how upsetting it must have been not to receive the level of professionalism and support you should rightly expect. If you would like us to look into this matter further, please email us at complaints@lips.org.uk
, and we will ensure it is reviewed by our complaints team.
Thank you for bringing this to our attention — we appreciate your feedback and will take steps to prevent this from happening again.
Superb experience
I was quickly seen by my dermatologist when I arrived. The area was clean and I was shown around the waiting area by the receptionist and was offered water/tea/coffee allowing me to feel settled in quickly.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you for sharing your experience! On behalf of the LIPS Healthcare team, we’re delighted to hear that you were promptly seen by your dermatologist and made to feel comfortable by our team. We’re glad the environment and service helped you feel settled quickly.
Great experience from start to finish
Great experience from start to finish. Incredibly helpful and attentive staff
15. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you for sharing your kind feedback! On behalf of the LIPS Healthcare team, we’re so pleased to hear you had such a great experience from start to finish. We’re delighted our staff were able to support you and make your visit a positive one.
Great Private Healthcare company
LIPS have been great throughout my care, keeping me up to date and in contact with the lead clinicians and specialists. They are super easy to deal with and very patient focused in everything they do.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you so much for sharing your feedback! On behalf of the LIPS Healthcare team, we’re so pleased to hear that you felt supported and well-informed throughout your care. Our team works hard to keep everything patient-focused, and it’s wonderful to know this has been reflected in your experience. We truly appreciate your kind words.
It's a very neat facility
It's a very neat facility, they don't keep you waiting , staff are so professional and polite
9. september 2025
Besvarelse fra LIPS Healthcare
Thank you for your kind words! On behalf of the LIPS Healthcare team, we’re delighted to hear that you had a smooth experience and found our staff professional and polite. We truly appreciate your feedback and look forward to welcoming you again.
Everything was fine apart from long delay.
There was a very long delay. It would have been ideal to have been updated. Everything else was fine.
15. september 2025
Besvarelse fra LIPS Healthcare
Thank you for sharing your feedback. On behalf of the LIPS Healthcare team, we’re sorry to hear about the delay and understand how important timely updates are. We truly appreciate your patience and are glad to know that everything else with your visit went well. Your comments will help us improve our communication, and we hope to welcome you again in the future.
Good communication and good appointment with options presented
Good appointment session, options presented and explained well. Follow up initial treatment was quick
10. september 2025
Besvarelse fra LIPS Healthcare
Thank you for your feedback! On behalf of the LIPS Healthcare team, we’re so pleased to hear that your appointment was clear, informative, and followed up promptly. We’re delighted you had a positive experience and look forward to supporting you again.
Poor experience
I had a poor experience with Dr Polychronis Pavlidis's team, unfortunately, as there was a lack of communication, follow ups, and I ended up chasing my results and help for month and a half... And I still do.
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
We are truly sorry to hear about your experience with Dr. Polychronis Pavlidis’s team. We completely understand how frustrating it must have been for you to wait so long and to have to follow up repeatedly for your results. Please accept our sincere apologies for the lack of communication and the inconvenience this has caused you.
We take feedback like yours very seriously, and we would like to look into this matter further to ensure it is resolved properly and does not happen again. As we cannot discuss personal medical details on this platform, we kindly invite you to contact us directly at complaints@lips.org.uk
with your details. Our Complaints Team will then review your case and provide you with the appropriate support and next steps.
Thank you for bringing this to our attention, and for your patience. We genuinely value your feedback and the opportunity to make things right.
Besvarelse fra LIPS Healthcare
We’re so glad to hear about your positive experience! On behalf of LIPS Healthcare team, thank you for your kind feedback. It’s always a pleasure to support our patients, and we wish you all the best.
The staff are very kind
The staff are very kind, the place is beautiful, and the doctors are professional
15. august 2025
Besvarelse fra LIPS Healthcare
We’re so glad to hear about your positive experience! On behalf of LIPS Healthcare team, thank you for your kind feedback. It’s always a pleasure to support our patients, and we wish you all the best.
We had a great experience and very…
We had a great experience and very satisfying chek with doc .
19. august 2025
Besvarelse fra LIPS Healthcare
Thank you so much for your wonderful feedback! On behalf of LIPS Healthcare team, we’re thrilled to hear about your positive experience. Wishing you all the very best in your journey to better health!
Besvarelse fra LIPS Healthcare
On behalf of LIPS Healthcare team, thank you for sharing your experience! We’re so pleased to know that your visit was a positive one. Your kind words mean a lot to us, and we wish you continued health and happiness
Overall efficiency excellent
Speed efficiency. Staff were kind and helpful. Follow up information was good. Polite and professional staff.
4. august 2025
Besvarelse fra LIPS Healthcare
Thank you for your lovely feedback! On behalf of LIPS Healthcare team, we’re delighted to know that your experience was a positive one. Your kind words are truly appreciated, and we wish you the best moving forward
Good experience with Dr Muglu
So far my experience with Dr Muglu has been good. He took his time to explain the issues that I had and went through the best options for me.
He is a Dr who has a lot of knowledge and experience and I am looking to have him do my operation.
I’m glad I chose the correct Dr to help me.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra LIPS Healthcare
Thank you so much for your wonderful feedback! On behalf of LIPS Healthcare team, we’re thrilled to hear about your positive experience. Wishing you all the very best in your journey to better health!
Dr Bhatti was very patient and detailed…
Dr Bhatti was very patient and detailed in his explanations and this has enabled me make informed decisions.
1. august 2025
Besvarelse fra LIPS Healthcare
On behalf of LIPS Healthcare team, thank you for sharing your experience! We’re so pleased to know that your visit was a positive one. Your kind words mean a lot to us, and we wish you continued health and happiness.
The most grateful customer !
Daniella is the kindest, the most wonderful and the most knowledgeable person I ever met. The support and guidance she provides each time I visit, it is absolutely outstanding!
Thank you so much Daniella !!! God bless you!
21. juli 2025
Besvarelse fra LIPS Healthcare
We’re so glad to hear about your positive experience! On behalf of LIPS Healthcare team, thank you for your kind feedback. It’s always a pleasure to support our patients, and we wish you all the best
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.