Really disappointed with my transaction. I felt secure to order as reviews were good. I purchased a pair of slippers and a pair of trainers. The trainers didn’t arrive. The slippers arrived but (si... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Really disappointed with my transaction. I felt secure to order as reviews were good. I purchased a pair of slippers and a pair of trainers. The trainers didn’t arrive. The slippers arrived but (si... Se mere
Virksomheden har svaret
This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Se mere
Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Se mere
I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Se mere
Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.
Storbritannien
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good morning, I was trying to return a pair of trainers and on the paperwork you can't take the item back to Matalan you have to send direct to Linzi. The QR Code that you were asking to click into was a scam and I ended up going into Coin Cashgames, by luck my bank stopped them receiving £59.99 for these trainers. At present I am still trying to send these back and I'm at a lost now how to do it. Very upset and will not be ordering through Matalan again for Linzi shoes. Regards, Elizabeth

Besvarelse fra Linzi
Bought sandals from Linzi through matalan on line. If you want to return them you have to do it directly to Linzi. When I tried to return them it came up as non-refundable. No reason given, nothing on matalan site to say you couldn’t return them when I ordered. Now stuck with sandals I don’t want. I wouldn’t buy from them again & would recommend to others not to use this company.

Besvarelse fra Linzi
Great comfortable shoes I come back time and time again
I bought 2pairs of shoes only one pair fitted and I was told I can’t return the other pair so won’t use you again very disappointed

Besvarelse fra Linzi
Quick delivery - very well packaged - comfortable sandals
My loveeeely espadrille wedges arrived sooner than expected. They are beautiful. A great price too. I have bought them for a summer wedding, go with my dress perfectly. Easier on the feet than stilettos. I don't think I will be able to wait till August to wear them though.
Can't fault ordering and delivery.unfortunately I forgot about my feet needing a wide fit and these were too narrow. Can't send back as were bought from the outlet,so stuck with a lovely pair of sandals I can't wear😔
Thank you Linzi customer service have got in touch and there was a misunderstanding between being given a refund or a credit.
I have now been told I will receive a refund so thank you hence I have changed experience and feedback
Regards
Ann

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I ordered a pair of trainers and received an odd pair, 2 completely different trainer types. I suppose mistakes happen but the service I have received since to rectify hasn't been good at all. Email responses were of a blame me attitude. I won't be ordering again.

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I love my shoes, they look fabulous and are so comfortable. The finish is equal to shoes that I have bought which are 3 times more expensive.
I absolutely love Linzi shoes....i have had quite a few pairs of shoes here... they are my go to first whenever i need shoes....They arrive very quickly and i have never had to send anything back.....Great company....
Evri have damaged my parcel and I’ve not heard anything at all. It’s over a week ago and still waiting so I would love to review them if I had them.

Besvarelse fra Linzi
My echo sandals have just arrived, I bought a red and cream pair. I’m a size 5 but have a s
I’m foot and had to move buckle onto the next hole on both straps, but now they feel comfortable and safe. Would reccommed for summer. Will be buying more. X
Ordered and Evri lost it which Linzi has proof off but still no replacement shoes sent or a refund. Awful customer service.

Besvarelse fra Linzi
I bought the sliders and wedges. They came in record time. Both pairs packaged really well. They both looked and felt great. Amazing purchase will definitely be buying from here again.
Bought 2 pairs of sandals,
they look so nice on, are comfortable.
Will be buying more price was cool.
no problems from ordering to receiving totally happy.
It’s an amazing platform to purchase cool women stuff
Parcel never received and still waiting for refund.
I would have rated 0 if that option was available.

Besvarelse fra Linzi
Love these shoes. Affordable but look high end and really comfortable too
My purchases look exactly like they do on website and fit perfectly.would definitely buy from here again
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