Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Really disappointed with my transaction. I felt secure to order as reviews were good. I purchased a pair of slippers and a pair of trainers. The trainers didn’t arrive. The slippers arrived but (si... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Se mere

Bedømt til 5 ud af 5 stjerner

I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Se mere

Virksomhedsoplysninger

  1. Skobutik
  2. Tøjbutik
  3. Butik med modetilbehør
  4. Badetøjsbutik
  5. Dametøjsbutik

Skrevet af virksomheden

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lovely service and shoes

Delivery was quick .The shoes are a die for ❤️
When I needed to return and get a refund ,this was attended to swiftly. Customer service from Sophie was lovely.

7. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer service - I’ve been waiting to get my money back…

I’ve been waiting to get my money back from a refund for weeks now, Evri (company you chose to work with) lost my parcel and now I’m
Not getting any answer from anyone either Evri or Linzi. Absolutely unprofessional.

24. juli 2025
Uopfordret anmeldelse
Linzi-logo

Besvarelse fra Linzi

Hi,

Thank you for getting in touch.

At Linzi we always aim to provide a high level of customer care, and this includes our couriers being responsible for returning parcels promptly and correctly - so I’d like to apologise for the inconvenience this has caused.

I can see our customer care team have been responding to your email and are looking into this for you.

Thank you for your patience.

Linzi Customer Care Team.

Bedømt til 5 ud af 5 stjerner

Lovely sandals

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery.
Have recommended to friends following several compliments. Until closer inspection you would think they are leather. I usually spend three times the price on sandals as have fussy feet. Very happy 😊

11. juli 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Sandals broke straight away

Bought a pair of sandals which broke the first time after wearing. Hannah from the customer care team has been really helpful with sorting this matter and has been really responsive to emails. I did opt for a refund instead of another pair but this has been dealt with extremely easily.

18. juli 2025
Uopfordret anmeldelse
Linzi-logo

Besvarelse fra Linzi

Hi Ashleigh,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great purchases - very happy

Ordered 5 pairs of shoes for an upcoming holiday. Shipping was quick and products came well packaged. Every pair was true to size and look great so I'm very happy with my order. Some were even in the sale so the price was excellent. Even the full price items were still great value for the shoe. All great quality.

8. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant shoes and quick delivery

I was a bit nervous initially ordering from a company advertising on Facebook but happily report that the shoes arrived a couple of days later, beautiful quality, well packaged, fantastic value and will definitely be buying again from them.

1. juli 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Poor return/refund

H044LD0006631434
Sent my parcel back over 10days ago,for a UK address i have never known a copy to say I have to wait 14days for the item to be recieved,then have to wait a further 3days for a refund,in all the years I ordered on line I have never known a company to take so long, plus they take another 2.99 from for refund for returned items

I won't be ordering again.

6. juli 2025
Uopfordret anmeldelse
Linzi-logo

Besvarelse fra Linzi

Hi Donna,

Thank you for your review. We do appreciate our customers feedback whether it be negative or positive as it can help us improve and we do take your feedback on board.

Our returns policy allows the full 14 working days for the parcel to be collected, processed, and returned to our warehouse and a return to be processed.

As soon as this has been actioned an email will be sent to you with an update on your return and refund.

Regarding the £2.99 deduction, this is our return fee, which is outlined in our returns policy.

Your feedback is important, and I’ve passed your comments on to the relevant team so we can continue to improve our service.

Hannah, Linzi Customer Care Team

Bedømt til 5 ud af 5 stjerner

Stylish wedged sandals

I have only just discovered this company. I love the fact that they are British. Beautiful design and reasonably priced. I have just received my first pair of sandals. The quality is excellent, and they are very comfortable. Quick delivery, beautifully packed. Will be buying from
them again. Extremely happy 😊

12. juli 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Don't use if you need shoes soon

Placed on order on the 19th June, but it never arrived. Confirmed with Evri that they lost my order.
Contacted Linzi to let them know and ask what the next steps were. I needed these shoes for a holiday in the middle of July.
Linzi said to allow them 72 hours to get Evri to investigate and they would get back to me. They didn't.
I emailed them after the 72 hours and they moved the goal posts and have said now that I have to wait 2 weeks for the shoes to be returned to them from Evri, which they won't be because Evri have confirmed they are lost!
Then they would refund me after that and THEN I would have to re order the shoes which would obviously mean they wouldn't arrive in time for when I need them, despite me originally ordering in plenty of time.
This was my first order and I am disappointed in the customer service, they have had my money for nearly 3 weeks now and still want me to wait another week and a half more without my money and without my shoes.
I won't be re ordering.

19. juni 2025
Uopfordret anmeldelse
Linzi-logo

Besvarelse fra Linzi

Hi Lisa,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Bedømt til 2 ud af 5 stjerner

Sandals arrived late

Sandals arrived too late for my holiday, despite paying for express delivery. The cost of the express delivery was refunded, but I had to go on holiday without my new sandals.

20. juni 2025
Uopfordret anmeldelse
Linzi-logo

Besvarelse fra Linzi

Hi,

Thank you for bringing this to our attention, all customer feedback is important to Linzi.

I completely understand how frustrating it must have been to travel without the item you had purchased. I’m am pleased you received a refund the shipping cost.

We take delays like this seriously and are always working to improve our service. If there’s anything more we can do to make this right, please don’t hesitate to reach out to our customer care team directly.

Linzi Customer Care Team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere