LifeFone Anmeldelser 

LifeFone is THE BEST

From the start of getting this service for my grandmother to cancelling it now that she has full time care, I have been beyond satisfied all the way through. The products they provide are dependable. My grandmother could hear very well through the speaker, and the service was reliable going through our local cell provider. I really appreciate most their fantastic customer service. My grandmother did use the emergency services during her subscription to LifeFone, and we were beyond satisfied that the ambulance made it so quickly after being notified right away. We are so grateful for the peace of mind we got with our subscription to LIfeFone and would recommend to anyone who has loved ones who may need to call for help with just the click of a button (or even less with the fall sensor). THANK YOU LIFEFONE! You literally may have saved my grandmother's life!

Pendant failed within first 30 days of activating service. Would not expedite a replacement unless we were willing to pay for shipping. Finally received replacement unit and it's working so far.

Great service. Prompt when calling EMS. Helped my dad get the help he needed when he couldn’t get up.

The GPS enabled Fall pendant was comforting to the family for the month or so that our Mom was well enough to be alone in the house. Later we needed to be present around the clock.
The service, product and especially the people were all exceptional.
They promptly credited the unused portion of the three months we paid.
I would recommend LifeFone to anyone needing such a service.

I found LifeFone very reliable with staff answering calls from my pendant fairly quickly. It's great call staff are in the U.S. I wish the pendants were more attractive for women, but I received mine in 2016 so maybe they've improved now.

I really don't know what I wouldv'e done wit

Our family wants to thank LifeFone for years of excellent service to my elderly father. From day one, he received attentive, caring service from all customer service reps and supervisors. LifeFone answered every "false alarm" unintentionally sent to them by my father and patiently checked each one. The family members who were designated contact persons were called and treated respectfully. Equipment was continuously checked for adequate battery life and replaced when necessary.
We would recommend LifeFone without hesitation

I feel I was mislead by the LifeFone agent. After ordering the service I looked into setting up the account online as live in a different city than my family member. I saw that there wasn't a clear way to set up an online account. Calling him back he admonished me, why would you want to do that; "it's a waste of time, and not very helpful, and I certainly don't need it". I Insisted it was important so he gave me a direct number to call and said talk to them, they are more knowledgable about the portal and could create a login for me, he "couldn't be bothered to learn" (his words). After the delivery our nurse filled in what forms that came with the equipment and took a picture with her phone, emailed it and also mailed the form in. I wasn't available when it was set up so I called LifeFone 3 days later to be told that the only portal login was for paying bills, nothing more. There was no portal, no way to enter information other than calling or filling an online form, no way to review entered information; and, as of our conversation they had no contact information recorded other than myself. In case of emergency they would call 911. I'm the last person that should be called as I am thousands of miles away. And 911 isn't appropriate for someone on Hospice as they need to be first called. Still the service became operational with what was incomplete and inaccurate information. And yes, the first agent was informed and asked about our situation in some detail but nothing was provided in his setup of our service, including Hospice care.
He also took my email address and said I would be notified of delivery and shipping. I never got an email and when I called back we confirmed my address. She was flummoxed about why I didn't get an email and assured me that the Agent I first talked with was highly regarded, a stickler for details, thorough, and very much up-to-date. This first agent also spent a good deal of our conversation talking down fall protection telling me that Doctors are against it, only 1 in 4 customers ask for it, and in his opinion all providers of medical alerts will stop offering fall protection in a couple of years. I should have listened to my gut. This man was opinionated, a bit full of himself, and admonishing. Not a good first impression so I'm liable to cancel the service.

I can not tell you how many times LifeFone saved my mom's life. Mom had low blood sugar multiple times (5-6) and was able to hit the button to get an ambulance to her to help her. My dad who lived with her has dementia and couldn't always use a phone but they practiced pushing this button and he was also able to use it to call for help a couple of times. Mom fell, and when dad couldn't help her they pushed the button again. It was the best purchase we ever made and I would highly recommend the service. It was also nice to get the emails/text message of when the battery was low so I could remind my mom that it needed to be charged up. Thank You LifeFone!!

Lifefone has given peace of mind to my 90+ parents and myself, daughter/caretaker. We know that reliable help is easily available in case of need, fall or emergency.
Contact with the Lifefone staff has always been very easy, friendly and professional.
My parents each have a gps pendant and the price for this level of oversight is very reasonable. I have recommended Lifefone to others in my caretakers support group.

Everyone at LifeFone was polite, prompt and professional. Their service was exactly what I needed!

We subscribed to LifeFone for my mother. The service they provided was excellent. There is always someone available to answer questions or concerns. The equipment is very reliable. Life Fone replaces their equipment in a regular basis, so it’s never outdated.
We discontinued LifeFone because my mother moved to an assisted living facility and no longer required the extra supervision.
I highly recommend LifeFone. It’s service and product are excellent. The piece of mind is worth it.

The dependable equipment provided by LifeFone provided the customer a simple, effective way of communication. The pendant proved trustworthy and easy to use.

LifeFone provided a great safety net for my mother for many years allowing her to safely stay in her apartment. The LifeFone staffers that we talked with over the years were always very helpful and pleasant. They were also very encouraging about periodically running test checks to ensure that the base unit and pendant were always working properly. When my mother lost her LifeFone pendant, a replacement was received from LifeFone very quickly. We are discontinuing the LifeFone service because my mother now needs 24 hour care. I would recommend this service to my friends.

😊very happy

.We decided it was good to have a little piece of mine when we were not at home in case my Dad was to fall our needed emergency help this was after my mom passed he was unable to walk far and with security cameras we were abel to monitor him but for some reason he could press this button if he was to fall our if we were not here .iam Happy that we used this service its always good to have everything cover when its your love one .Thank you

Thank you kindly for the care that you gave my father during the time that you monitored him in his needs, your calls were always perfect timing, to anyone wishing to have a family member monitored to bring your family comfort I would highly recommend, again LifeFone Thank You.

Mom never wanted to leave her home, she able to live there with the help of LifeFone & good neighbors!
Mom had LifeFone for years, and had a couple of incidents. It was comforting to know the fire dept was just minutes away!
Mom had her equipment replaced 1or 2 times, the re-set-up was easy. We felt reassured with the occasional check ins and battery checks from LifeFone!
In the end mom was in a rehab for a shot time. I dreaded telling her she could no longer live at home, however that was a conversation we did not need to have 😔. With LifeFone she got her wish to live at home until she passed.

What a wonderful experience to be far from my phone and yet reach an ambulance and have you call my daughter when I needed help last week. You are also so kind when I lean into my washer and set off the alarm accidentally.
Many thanks.
Lynn

I did not have the service long because my father returned to an assisted living facility. The customer service agents and the correspondence with the company is excellent