The website app doesn't work. The toll free number is useless as well. Con Agra foods sucks when it comes to customer complaints. I'm overdue for my refund for 2 bad can's of libby's pineapple slices... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's not very good. So many options for improvement. I suggest you show the remaining borrow time specifically (I was just trying to finish the last 40mins of a book that was to be returned 'today'... Se mere
It's great that it's free, but some attention to user experience would help tremendously. I work in user experience & would be happy to volunteer ideas to improve this app. For starters, if you could... Se mere
Gave this site a bad first review as couldnt log in my library card. It now appears that libraries in Nottingham were updating their systems so not the fault of Libby. Have now got excellent magazine... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ridiculously long waits times
Ridiculously long wait times - over a year for many titles! Many titles on NYT list of best fiction not available at all.
It works perfectly fine for me.
It works perfectly fine for me.
need attention for a proper easy interface. Anyway, it is good indeed.
constantly broken
goes down for a couple of days at a time at least once a week. impossible to borrow books, says to consult the link, but the link is always broken. Terrible
Hate it
Hate it! If you ever used Overdrive before, you know what I mean.
Libby is a horrible alternative that can't be used offline with nearly impossible highlight function which I need for translation, you just try and try and try to highlight a text and to no avail. Too many buttons to push for context translation and so much more. When they will listen to us?????,
Local libraries don't support it for…
Local libraries don't support it for magazines now, so awful.
Older books now & some audio books only.
Won't use it much now
Everything about it is awful.
I don't know if I have anything else to offer than all the other 1 star reviews. Everything about it is awful. Extremely difficult to log in each and every time you want to use it, and unlike every other site and app, it doesn't work with saved information. Someone is clearly taking advantage of libraries with this sh*tshow.
Libby revised and wiped out all my TAGS
Libby just revised their App and wiped out all my tags and thousands of titles. You cannot trust this company. I am supposed to get notifications if new titles appear on Libby. This service has never worked. I am supposed to get notifications when a title on Hold is available. This service does not work. I read 671 books last year and kept track of past reading on Libby. ALL GONE. I had Tags with books I wanted to read in history, literature, mystery and dozens of other themes. ALL GONE. My library forced Libby upon me. I hate the app. I will be complaining to all members of the library board.
I have no issues with Libby
I have no issues with Libby. Preferred overdrive but..... now going to be forced to use borrowbox soon. Gave it a try today. Awful! Can't transfer book to my kobo without plugging into a computer or suchlike. Useless to me.
The Libby app is useless
The Libby app is so glitchy, so unreliable, that it is impossible to use. After reinstalling the app on my Kindle Fire several times over a period of weeks and have it work for only a short period, I have given up. Readers and supporters of public libraries deserve better.
Maintenance issues prevent borrowing
The Libby app is so incredibly frustrating! I was notified that a book I was waiting for was now available. When I tried to borrow the book, I was asked to confirm my credentials by entering my library card info. I tried but received a message that the system was down for maintenance. By the time I was finally able to log in, the book was no longer available. Now I have to wait four weeks for the opportunity to borrow that book again.
I absolutely loathe Libby
I absolutely loathe Libby. It is difficult to use, tags don't sync across devices and wastes what time! What used to be a soothing escape to search for, and read about, books I want to read is now a chore.
Awful...would give it -10 starts if I could.
Bring back Overdrive
I love to walk listening to an audiobook on my sandisk mp3 player. It makes the time go by much faster. Now I can't download to my mp3 player. Trying to download a book to my amazon fire tablet was so frustrating I just gave up. I think I will try hoopla. It can't be any worse. Please bring back Overdrive.
The app on the iphone is ok
The app on the iphone is ok. Loses it's little mind every once in a while and I have to clear it from my phone memory and start it up again. My complaint is with the Windows version. It's basically useless. You have to give it a library account to log on EVERY TIME you try to run it. I unistalled it from my laptop.. Again, it's useless if I have to re-authenticate and load a library account every time.
Terrible app - poor QA
Terrible app, always crashing, can't find books after selecting a book, poor QA on new releases. When you file a tech support complaint, they just say it's your fault and tell you to delete the app and re-install it, which is a sign of poor coding and QA. The user experience is dreadful!!
Terrible waste of public money.
Such a dreadful app I've stopped using it. The problem being that that the county library service uses it as it's vehicle for downloads. Not so much a public service as a publicly funded pain in the proverbial.
Free library books
Free library books. I don't understand how there are so many bad reviews. This is a free app that allows you free access to books.
If you want a super clean experience just pay for the books.
I absolutely HATE libby
I absolutely HATE this libby. It’s not user friendly what so ever. It’s hit or miss weather I get to read a book from another library my main library has partnered with.
I read a lot of books
I read a lot of books, both on my Kindle Paperwhite and regular books. I get about half of my reading material at my local library. A few months ago, I tried borrowing things on my Kindle. For the past few days I've been trying to connect to Libby via my Paperwhite, which I've been able to do before, but today it keeps giving me a cute "TRY AGAIN" button. Well, why would I? Most of what's available isn't the kind of literature I read. This app is garbage.
Not dependable
Having lots of difficulty with audio books. If I don't use the app for a few days I have to restart my phone. I can listen one day and the next it can't open the book. I went over the loan time but there was no separate notification - I would only know if I opened the app. Fortunately it was still available and it remembered where I was in the book.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








