Kieran and Mike @LendInvest have been a game changer for us. The team went above and beyond to ensure our deal completed smoothly, even with tight timelines and moving parts. Their communication, spe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really great experience with Will! An amazing underwriter with the right knowledge in bringing and speed that is hard to match.
I’ve had a fantastic experience working with Umar Riaz. Although he’s new, his professionalism, dedication, and willingness to help have truly stood out. He’s been incredibly supportive, responsive,... Se mere
Virksomheden har svaret
LendInvest delivers again, thanks to next level underwriting from Kieran Route and Rena Patel fantastic team Bridging finance requires speed, certainty, and an underwriting team that actually knows... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
LendInvest is the UK's leading platform for mortgages. Having lent over £6 billion of short term, buy to let and homeowner mortgages, LendInvest is making mortgages simple. LendInvest uses technology to provide borrowers high quality property finance, and makes it possible for investors - from individuals to global financial institutions including Lloyds, J.P. Morgan, HSBC, Citigroup and NAB - to invest in the loans it originates in return for a stable income secured against property.
Kontaktoplysninger
4-8 Maple Street, W1T 5HD, London, Storbritannien
- 020 7118 1900
- support@lendinvest.com
- lendinvest.com
4,6
Fremragende
590 anmeldelser
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Aggressive customer service akin to loan sharks
Aggressive and uncooperative customer service.
Following rate changes, my interest rate is 10.29% on two products. Customer services (Bejon)have been unhelpful and increasingly aggressive despite being aware of my being a vulnerable customer and attempting to reach a resolution has been difficult as a result of bullying tactics and not sticking to their word on which I relied. Would not recommend as they do not comply to government recommendations during Covid or even now during the cost of living crisis and prefer to threaten customers with LPAs (even when customers are making payments) rather then reach a resolution.
26. oktober 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Hannah,
Thank you for your review. We are sorry to hear of your concerns and we will privately respond to you.
King regards,
The LendInvest Team
Efficiency & Speed of Response
Staff dealt with everything very efficiently & kept us up top date with progress on a regular basis.
25. oktober 2023
Uopfordret anmeldelse
Be wary
Be very careful in dealing with this company! Failed to give even reasonable support when a project I was involved with got into trouble. I lost my total investment
They have asked for further information. This relates to a property investment in Selsdon where my partners have made a formal complaint.
7. oktober 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Vivian,
Thank you for your review. We would love to learn more about your specific experience, so we can better understand how we can improve our service in the future. If you would be willing to share additional details or suggestions, please don't hesitate to reach out to our customer support team.
Kind regards,
The LendInvest Team
Lendinvest are new to the residential…
Lendinvest are new to the residential mortgage market, so experiencing a few teething problems. Having said that they were quick to correct matters once notified and issued the mortgage offer relatively quickly.
29. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Roger,
Thank you for taking the time to share your feedback. We greatly appreciate your input, as it plays a pivotal role in our ongoing efforts to enhance our customer experience.
It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Excellent service
Excellent service, competent staff as always.
28. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Mir,
Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Always happy to recommend Lendinvest
Always happy to recommend Lendinvest to my clients. Fantastic availability to talk through more complex cases. Service levels are strong also, with mortgage offers being delivered in a timely manner.
Particular mention to Jordan, an underwriter on residential mortgages, whom has been quick, efficient, and communicative throughout.
27. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Paul,
Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Fantastic
Wow, first time I have recommended Lendinvest and I can't wait to recommend them again. What a breath of fresh air. Straightforward, slick and very quick, great underwriter (Jordan), great communication, fantastic.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Richard,
Thank you for your review, we make sure to pass all feedback on to our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Kanwal was very helpful.
Kanwal was very helpful in making sure that we got to offer on this case, given the tight deadlins
12. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Tony,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Jordan Thompson was exceptional and…
Jordan Thompson was exceptional and underwrote this mortgage very quickly for us leading to a very happy client and broker exceptional service
12. september 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Irene,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
excellent
as always, clear consise updates, application to offer time excellent
21. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Ivan,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Very speedy process.
15. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Michalina,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Abby went above and beyond!
Abby went above and beyond for our client by calling me prior to the mortgage offer being issued to let me know that better mortgage products were available to switch to (without paying a post offer £250 fee). Great service. Client happy!
15. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Yoni,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Failure to payback investors
It appears that as an investor each time an investment comes to end of its agreement there is a failure of payment. This has happened many times on mine and my families accounts. When will Lendinvest get a grip of the problem to ensure its investors retain confidence in the company.
11. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Mrs Cutchey,
Thank you for sharing your review. We sincerely apologise that your recent experience with LendInvest did not meet your expectations. Your valuable feedback has been relayed to our investment platform team, and they have reached out to you directly to address your concerns. Our primary aim is to find a satisfactory resolution for you and ensure a more positive experience going forward.
Kind regards,
The LendInvest Team
First time using LendInvest
First time I've used LendInvest for a residential mortgage since their flexibiltiy offered my client the loan to income they required.
Extremely impressed by their handling of the application and having access to an underwriter to discuss the more complex details of the case is invaluable.
10. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi there,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Brilliant experience with Lend Invest…
Brilliant experience with Lend Invest from start to finish, the underwriter on the case Alasdair was very help full and quick to respond, submission to offer 14 days, :)
10. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Jai,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
I used Lendinvest for a unencumbered…
I used Lendinvest for a unencumbered remortgage with a high level of debt consolidation as they had the most competitive rate available at the time. The underwriting process was very smooth - the case was submitted on 25th July and an offer received on 3rd August which is very quick for specialist residential lending, the client is very pleased. Alasdair was very helpful! Thank you, hopefully the first case of many.
4. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi there,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Lendinvest recommendation
I have worked alongside Lendinvest for a number of years now and my interactions with Lendinvest have always been positive as I find them to be a lender who are client focused. Their app to offer times are very quick. They are transparent in their process which helps me and my clients. Alasdair who is the head underwriter in their residential department is particularly helpful and is always on hand to help where needed.
3. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi there,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
We have a compliance rCopy of Regulated Mortgage Applicationsequirement to…
We have a compliance requirement to place a copy of the regulated mortgage application on file - you do not provide a copy of the electronic application which leaves our regulatory / compliance obligations incomplete.
1. august 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Chris,
Thank you for sharing your review. We sincerely apologise that your recent experience with LendInvest did not meet your expectations. Your valuable feedback has been relayed to our team, and they have reached out to you directly to address your concerns. Our primary aim is to find a satisfactory resolution for you and ensure a more positive experience going forward.
Kind regards,
The LendInvest Team
Top top Lender
Top top Lender. Quick and professional, with one of the best underwriting and BDM teams around.
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Bonim,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Lend Invest team were excellent; swift, professional, flexible.
Lend Invest team were excellent; swift, professional, flexible.
Over-delivered, on time and kept to rates promised.
Very happy to recommend.
3. juli 2023
Uopfordret anmeldelse
Besvarelse fra LendInvest
Hi Mr Davis,
Thank you for your review, we make sure to pass all feedback onto our teams. It is great to hear you had a good experience and we look forward to working with you in the future.
Kind regards,
The LendInvest Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.