Everytime I book accommodation through Lekkeslaap I feel valued as a client. Their end to end process... from initial booking to confirmation to reminders to reviews, is seamless, highly professional,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ek het plek bespreek en dadelik betaal 3min later het ek kanselleer. Geld word nie terug betaal nie. Dit is nie asof ek maande of dae van tevore bespreek het nie. Dit is net 'n geldmaak storie. Ek... Se mere
Virksomheden har svaret
It was easy to search for and book suitable holiday accommodation. The online system is user-friendly and the whole process was smooth and convenient. I highly recommend LekkeSlaap and will be using t... Se mere
The app was easy to use and had great options for accommodation in South Africa. We also needed to make a change to a booking, and they were super helpful. I will definitely be using them again.
Virksomhedsoplysninger
Skrevet af virksomheden
LekkeSlaap is South Africa's leading accommodation booking app. We offer a seamless accommodation booking experience at thousands of getaways across the country. We believe in making travel as easy and stress-free as possible. That’s why we back our best-in-class booking experience with excellent customer support from our proudly local staff, available every day of the year until midnight. With more than 15 years' experience in local travel and millions of happy customers served, LekkeSlaap is leading the way in local South African travel.
Kontaktoplysninger
1st Floor, The Pavilion, Corner Portswood and Beach Road, V&A Waterfront, 8001, Cape Town, Sydafrika
- 021 201 8901
- bookings@lekkeslaap.co.za
- lekkeslaap.co.za
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great, convenient experience
From the website to the reminder WhatsApps, where you can quickly and easily log in and get the hosts details, the address to quickly put into your GPS is very helpful and intuitive
Lekke Slaap is my 'go to' accommodation…
Lekke Slaap is my 'go to' accommodation booking platform. It is user-friendly. I have had only pleasant experiences at their destinations.
My experience of using Lekkeslaap
Everytime I book accommodation through Lekkeslaap I feel valued as a client. Their end to end process... from initial booking to confirmation to reminders to reviews, is seamless, highly professional, and easy to engage with. I can't think of any improvements that need to be done... except maybe a little more rigour with confirming the accuracy of some accommodation venues.
Lekkeslaap saved me money compared to…
Lekkeslaap saved me money compared to other booking sites
Always excellent service!
Great local booking at app that is easy to use
The app was easy to use and had great options for accommodation in South Africa. We also needed to make a change to a booking, and they were super helpful. I will definitely be using them again.
Ek het plek bespreek en dadelik betaal…
Ek het plek bespreek en dadelik betaal 3min later het ek kanselleer. Geld word nie terug betaal nie. Dit is nie asof ek maande of dae van tevore bespreek het nie. Dit is net 'n geldmaak storie. Ek het geld direk in Lekker slaap rekening betaal en dan se hulle nog die plek waar ek bespreek het, het gesê hulle gaan nie die geld terug betaal nie. Ekonomie is sleg en niemand het geld om te mors nie. Ook nie nodig om mense se geld te vat nie. Niemand gaan in diepte in om te sien geld word nie terug betaal nie. Ek het omtrent gesoek om dit te kry. Wou nie eers een ster gee nie.

Besvarelse fra LekkeSlaap
Website is easy to use
Website is easy to use, photos and reviews are accurate and engagements are efficient from support team.
Their Communication is great and is…
Their Communication is great and is ultimate
Exceeded All Expectations
It was easy to search for and book suitable holiday accommodation. The online system is user-friendly and the whole process was smooth and convenient. I highly recommend LekkeSlaap and will be using them on a regularly basis. I'm based in the Western Cape and not UK...
Just Lekke.
I had a great experience with Lekkeslaap ! The customer service agents were so patient and helpfull. I also find the website extremely user friendly !
Great service and seamless booking
Great Booking Experience
I had a great experience using this website. The booking process was quick, simple, and very user-friendly. There is a wide variety of accommodation options to choose from, including some exclusive properties that I couldn’t find on other booking sites, which made it even more worthwhile.
The staff were always friendly, helpful, and professional, making the entire process smooth and stress-free. The quality of the places I’ve booked has also been consistently excellent, with accommodations matching expectations and offering great value.
I would highly recommend this platform to anyone looking for a reliable, easy-to-use booking site with excellent service and quality accommodation options.
Die slegtes plek om n "last minute…
Die slegtes plek om n "last minute booking" te maak
Geen plekke kom terug na jou toe nie en as hulle doen is dit al veby jou book in tyd al se hulle daar is plek op die web site dan is daar net n respons om te se hulle kan jou nie help nie en as jy weer op die website kyk dan is die plek nog steeds beskikbaar
Totaal useless

Besvarelse fra LekkeSlaap
We booked and paid 2 nights’…
We booked and paid 2 nights’ accommodation at Bonsai in Hankey. We visited the wedding venue and decided to go the Bonsai accommodation to see where it is as we planned to go there after the wedding in the night time. We struggled to find it, as there was no identifying name to indicate that you have arrived at the right place. It was an old house where two people live and the two rooms we booked were disgusting. It looked dirty and old linen was on the bed. The room was dark with no daylight coming in. In short, not close the photos of Bonsai on Lekkeslaap. We called Lekkeslaap 3 hours later to cancel the booking. They declined to refund me, as we did not take any photos of the horrible accommodation,as tol provide proof that it was not up to standard. Well, I will never book a place and pay before I have seen the place myself first. In short, my recommendation is to never book accommodation at Bosai in Hankey. It is disgusting to say the least.

Besvarelse fra LekkeSlaap
Great app
Great app
Always use it in South Africa
Sometimes app hickup, but hey...the app is fine .
Always friendly customer service .
Been using it for 4 years now.
LekkeSlaap charged me for a property…
LekkeSlaap charged me for a property that was not available. They promised multiple times by phone and email to reverse the transaction. They never did.
Every time I contact them, they have a new stalling tactic and demand more unnecessary information to delay the refund.
Dishonest business practices. They're holding onto money for a service never provided. Avoid LekkeSlaap.

Besvarelse fra LekkeSlaap
Lekkeslaap are a very bad…
Lekkeslaap are a very bad unprofessional company.There will be q0plus people to comunicate with you regarding a simple problem.booked with them the first time and never again very bad experience with zhantique guesthouse ross street boksburg west gauteng.Very bad inaccurate information regarding aircraft noise.lekkeslaap were very unprofessional and not helpfull at all.cant use a sote liike them to do any bookings at all
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






