LekkeSlaap Anmeldelser 23

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everytime I book accommodation through Lekkeslaap I feel valued as a client. Their end to end process... from initial booking to confirmation to reminders to reviews, is seamless, highly professional,... Se mere

Bedømt til 1 ud af 5 stjerner

Ek het plek bespreek en dadelik betaal 3min later het ek kanselleer. Geld word nie terug betaal nie. Dit is nie asof ek maande of dae van tevore bespreek het nie. Dit is net 'n geldmaak storie. Ek... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was easy to search for and book suitable holiday accommodation. The online system is user-friendly and the whole process was smooth and convenient. I highly recommend LekkeSlaap and will be using t... Se mere

Bedømt til 5 ud af 5 stjerner

The app was easy to use and had great options for accommodation in South Africa. We also needed to make a change to a booking, and they were super helpful. I will definitely be using them again.

Virksomhedsoplysninger

  1. Feriebolig
  2. Ferieudlejning

Skrevet af virksomheden

LekkeSlaap is South Africa's leading accommodation booking app. We offer a seamless accommodation booking experience at thousands of getaways across the country. We believe in making travel as easy and stress-free as possible. That’s why we back our best-in-class booking experience with excellent customer support from our proudly local staff, available every day of the year until midnight. With more than 15 years' experience in local travel and millions of happy customers served, LekkeSlaap is leading the way in local South African travel.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

23 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great, convenient experience

From the website to the reminder WhatsApps, where you can quickly and easily log in and get the hosts details, the address to quickly put into your GPS is very helpful and intuitive

30. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My experience of using Lekkeslaap

Everytime I book accommodation through Lekkeslaap I feel valued as a client. Their end to end process... from initial booking to confirmation to reminders to reviews, is seamless, highly professional, and easy to engage with. I can't think of any improvements that need to be done... except maybe a little more rigour with confirming the accuracy of some accommodation venues.

30. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ek het plek bespreek en dadelik betaal…

Ek het plek bespreek en dadelik betaal 3min later het ek kanselleer. Geld word nie terug betaal nie. Dit is nie asof ek maande of dae van tevore bespreek het nie. Dit is net 'n geldmaak storie. Ek het geld direk in Lekker slaap rekening betaal en dan se hulle nog die plek waar ek bespreek het, het gesê hulle gaan nie die geld terug betaal nie. Ekonomie is sleg en niemand het geld om te mors nie. Ook nie nodig om mense se geld te vat nie. Niemand gaan in diepte in om te sien geld word nie terug betaal nie. Ek het omtrent gesoek om dit te kry. Wou nie eers een ster gee nie.

13. maj 2026
Uopfordret anmeldelse
LekkeSlaap-logo

Besvarelse fra LekkeSlaap

Beste Adri

Baie dankie vir jou terugvoering. Ons is opreg jammer om te hoor van jou ervaring en verstaan dat die situasie frustrerend en teleurstellend moes wees.

Die kansellasiebeleid is op ons webtuiste sigbaar tydens die navraag proses, asook op die kwotasie en bevestiging wat gestuur word. Ons is egter baie jammer indien jy gevoel het dat die proses nie duidelik genoeg gekommunikeer is nie.

Ons sal dit baie waardeer indien ons die geleentheid kan kry om direk met jou oor jou bespreking en die omstandighede rondom die kansellasie te gesels, sodat ons die saak beter kan verstaan en moontlike oplossings kan bespreek.

Stuur asseblief jou kontakbesonderhede en verwysingsnommer na besprekings@lekkeslaap.co.za, sodat ons so spoedig moontlik met jou in verbinding kan tree.

Groete

Bedømt til 5 ud af 5 stjerner

Exceeded All Expectations

It was easy to search for and book suitable holiday accommodation. The online system is user-friendly and the whole process was smooth and convenient. I highly recommend LekkeSlaap and will be using them on a regularly basis. I'm based in the Western Cape and not UK...

8. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Just Lekke.

I had a great experience with Lekkeslaap ! The customer service agents were so patient and helpfull. I also find the website extremely user friendly !

6. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Booking Experience

I had a great experience using this website. The booking process was quick, simple, and very user-friendly. There is a wide variety of accommodation options to choose from, including some exclusive properties that I couldn’t find on other booking sites, which made it even more worthwhile.

The staff were always friendly, helpful, and professional, making the entire process smooth and stress-free. The quality of the places I’ve booked has also been consistently excellent, with accommodations matching expectations and offering great value.

I would highly recommend this platform to anyone looking for a reliable, easy-to-use booking site with excellent service and quality accommodation options.

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Die slegtes plek om n "last minute…

Die slegtes plek om n "last minute booking" te maak
Geen plekke kom terug na jou toe nie en as hulle doen is dit al veby jou book in tyd al se hulle daar is plek op die web site dan is daar net n respons om te se hulle kan jou nie help nie en as jy weer op die website kyk dan is die plek nog steeds beskikbaar
Totaal useless

20. marts 2026
Uopfordret anmeldelse
LekkeSlaap-logo

Besvarelse fra LekkeSlaap

Beste Jenny-Leigh

Baie dankie vir jou terugvoering.

Ons verstaan hoe belangrik 'n vinnige en maklike besprekingsproses is, en daarom bied ons 'n wye reeks eiendomme op ons platform wat onmiddellik bespreek kan word, waar bevestiging dadelik plaasvind.

Terselfdertyd kies sommige gashere om eksklusief te lys en hul eie beskikbaarheid te bestuur, veral vir eiendomme met dinamiese beskikbaarheid of spesiale vereistes. Dit help uiteindelik om teleurstelling vir gaste te vermy. Ons verstaan egter dat dit in jou geval frustrasie veroorsaak het, en ons sal binnekort met jou kontak maak om te kyk hoe ons kan help.

Indien jy ooit haastig is of hulp benodig, is ons vriendelike agente sewe dae per week tot middernag beskikbaar en altyd bereid om jou te help om 'n geskikte opsie te vind.

Vriendelike groete
Die LekkeSlaap-span

Bedømt til 1 ud af 5 stjerner

We booked and paid 2 nights’…

We booked and paid 2 nights’ accommodation at Bonsai in Hankey. We visited the wedding venue and decided to go the Bonsai accommodation to see where it is as we planned to go there after the wedding in the night time. We struggled to find it, as there was no identifying name to indicate that you have arrived at the right place. It was an old house where two people live and the two rooms we booked were disgusting. It looked dirty and old linen was on the bed. The room was dark with no daylight coming in. In short, not close the photos of Bonsai on Lekkeslaap. We called Lekkeslaap 3 hours later to cancel the booking. They declined to refund me, as we did not take any photos of the horrible accommodation,as tol provide proof that it was not up to standard. Well, I will never book a place and pay before I have seen the place myself first. In short, my recommendation is to never book accommodation at Bosai in Hankey. It is disgusting to say the least.

10. februar 2026
Uopfordret anmeldelse
LekkeSlaap-logo

Besvarelse fra LekkeSlaap

Dear Renee,

Thank you for taking the time to share your feedback and for allowing us the opportunity to address your concerns directly. We are sorry that your experience was disappointing.

We understand that you visited the property without prior arrangement, and unfortunately, the unit was not prepared for guests at that time. Had the host been informed in advance, the unit would have been ready for viewing so that you could make an informed decision.

We appreciate your feedback and trust that your next experience with us will be a positive one.

Kind regards,
The LekkeSlaap Team

Bedømt til 5 ud af 5 stjerner

Great app

Great app
Always use it in South Africa
Sometimes app hickup, but hey...the app is fine .
Always friendly customer service .
Been using it for 4 years now.

1. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

LekkeSlaap charged me for a property…

LekkeSlaap charged me for a property that was not available. They promised multiple times by phone and email to reverse the transaction. They never did.
Every time I contact them, they have a new stalling tactic and demand more unnecessary information to delay the refund.
Dishonest business practices. They're holding onto money for a service never provided. Avoid LekkeSlaap.

4. oktober 2025
Uopfordret anmeldelse
LekkeSlaap-logo

Besvarelse fra LekkeSlaap

We’re truly sorry to hear about your experience — that’s not the level of service we strive for. This situation sounds frustrating, and we completely understand your concern. Please rest assured that we take refund delays seriously and would like to resolve this for you as quickly as possible.

Could you please email your booking reference number to bookings@lekkeslaap.co.za (if you haven’t already), and mention that you’ve left this review? We’ll prioritise investigating your case and make sure any outstanding refund is processed without further delay.

Bedømt til 1 ud af 5 stjerner

Lekkeslaap are a very bad…

Lekkeslaap are a very bad unprofessional company.There will be q0plus people to comunicate with you regarding a simple problem.booked with them the first time and never again very bad experience with zhantique guesthouse ross street boksburg west gauteng.Very bad inaccurate information regarding aircraft noise.lekkeslaap were very unprofessional and not helpfull at all.cant use a sote liike them to do any bookings at all

17. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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