Coming from The Netherlands i wondered how I could have my Lindberg eyeglasses repaired in the UK. I was lucky that Dan from Leighton opticians helped me with a professional repair on the spot. All w... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is wo... Se mere
Virksomheden har svaret
It was brilliant thanks to Albert! Back in January he completely sorted out my new glasses after I bent them spectacularly, they were completely out of shape. Not only did Albert fix them, but he twea... Se mere
Virksomheden har svaret
Great experience at Leightons MARLOW. Really took care over helping me chose my glasses and fit them. Albert was very helpful and ensured my glasses fitted perfectly. Would recommend
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktoplysninger
73 High Street, SL7 1AE, Marlow, Buckinghamshire, Storbritannien
- 01628477998
4,8
Fremragende
65 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent staff
Excellent staff. The care plan is great it’s really good value and my new glasses are fab.
15. juli 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're delighted to hear you had an excellent experience with us! Our team works hard to provide great care plans and fabulous glasses. We're thrilled you're happy with them!
We had a great experience
We had a great experience, Rory attended to us straight away. Nothing was too much trouble. This was our second visit, we had exactly the same experience. Our first visit was with an elderly friend of ours who was very nervous to venture out. He made her feel at ease. We will highly recommend.
11. juli 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Rory provided such excellent care and made both visits a great experience for you and your elderly friend. Thank you for recommending us, and we look forward to welcoming you back for any future appointments.
Thank you Rory
Thank you Rory for assisting with adjusting a pair of Maui Jim sunglasses. They are a perfect fit now. Excellent customer service even though it was late in the day. Well done Rory and colleague 👏
1. juli 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Rory provided excellent customer service and helped adjust your Maui Jim sunglasses to a perfect fit, even at the end of the day. Rory and the team at Leightons will be delighted to hear your feedback. If you have any more eye care needs, we're here to help!
Excellent staff
Excellent staff, great range of products. Not the cheapest but you get what you pay for and definitely good value for money.
19. juni 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you had such a positive experience with us! Our team at Leightons works hard to provide the best products and service to our patients. Your satisfaction is our top priority. Thank you for taking the time to share your feedback. We look forward to seeing you again soon!
Tighten Sunglasses
I popped in from Hong Kong asking if someone can help me tighten my sunglasses and Rory kindly offered to assist complimentary. This is wonderful service and I will be back and recommending Leightons to my Marlow friends :)
13. maj 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
Thank you for sharing your positive experience after visiting our Marlow branch! We're delighted to hear that Rory was able to help you with your sunglasses. We appreciate your recommendation and look forward to welcoming you back. If you need anything else in the future, just let us know!
Extremely good service
Rory was extremely helpful and dealt with my requirements in a courteous and professional way.
1. maj 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear how Rory was extremely helpful and courteous while assisting you. We're grateful for your positive feedback! If you need anything else, just let us know.
Excellent advice from Rory who helped…
Excellent advice from Rory who helped me choose 2 pairs of frames one for reading and one for distance. Delighted with my new glasses and whole family approve of them !
21. marts 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear Rory provided you with excellent advice in choosing your new frames! It's great to know you're delighted with your glasses and that your family approves of them too. If you ever need anything else, feel free to pop in. Enjoy your new glasses!
Solutions & Efficiency
Rory greeted me with a smile and options. He was confident he could help repair my glasses, but carefully talked to me about the risk of breakage. He was kind, informed, efficient and he repaired my glasses in less than 5 minutes! Makes me want to tell people to go there and go back myself. Thanks Rory!!
28. marts 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're delighted to hear that Rory provided such excellent service and was able to efficiently repair your glasses! We'll be sure to pass on your kind words to him. If there's anything else we can assist you with in the future, feel free to get in touch. Thank you for recommending Leightons!
Excellent service
My appointment was on time and wasn't rushed. Ash was professional and friendly, and explained everything clearly and carefully. There wasn't any pressure to buy and I left feeling informed and understood.
28. februar 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
Thank you so much for your amazing feedback! Ash will be delighted to hear your kind words. We're so glad you had such a positive experience with us. If you ever need any assistance in the future, just let us know.
Professional and friendly
Lovely lay out clean tidy and friendly. Really good in-depth test to ensure my eyes are tested for health and sight. Thank you
15. februar 2025
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
Thank you for the fantastic review! We're delighted to hear that you found our branch to be clean, tidy, and friendly. We're glad you appreciated the thorough eye test – your eye health is important to us. We look forward to seeing you again at Leightons!
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Dan was very helpful and that your new glasses are perfect! Thanks a lot for taking the time to leave such a positive review! Enjoy your new glasses!
Had a hearing test with Ash
Had a hearing test with Ash last week he was very kind and helpful. He explained everything he was doing and put my mind at rest!
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that you had such a positive experience during your hearing test with Ash! It's wonderful to know that he was able to provide clear explanations and help put your mind at ease.
Ash and the team will be delighted to hear your feedback. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for sharing your experience!
Superb eye care!
I booked an Eye test on-line (a very easy process).
The examination started on-time and was very thorough. Rupinder explained each step and discussed the results at the end.
Dan went through the types of lenses which could meet my needs and showed me a range of frames.
This company was highly rated in a recent Which? magazine report and it fully deserves the accolade.
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear about your positive experience at Leightons! It's great to know that Rupinder and Dan provided such thorough and helpful service during your eye test. We take pride in our high standards and are delighted that you found the process easy and efficient. Thanks for choosing Leightons for your eye care needs!
Dan at Leightons in Marlow - great
Dan at Leightons in Marlow was really helpful - as always. He repaired my glasses quickly. So many thanks.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that Dan at Leightons in Marlow was able to help repair your glasses quickly! Thank you for taking the time to share your positive experience with us. If you ever need anything else, just let us know.
How refreshing to find a company who care…
How refreshing to find a company who actually care about their customers. Dan was friendly and professional when I asked if he could change the pads on my new Tiffany glasses which although I hadn’t actually bought them there he was happy to do.
That’s what I call great service.
16. november 2024
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Besvarelse fra Leightons Opticians & Hearing Care - Marlow
Thank you for your kind words! We're thrilled to hear about the fantastic service you received from Dan - we're always here to help.
We appreciate your feedback and look forward to assisting you again in the future!
Great service
Dan replaced my Oakley glasses nose pads free of charge.
Fantastic friendly service.
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
Thank you for the glowing review! Dan and the team are thrilled to hear your kind words. We're so pleased we could help with your Oakley glasses. If you ever need anything else, just let us know!
Great Service - As Always!
Have been a loyal and very happy customer ever since we moved to Marlow. Incredibly helpful and friendly Staff and from the time you walk through the door, you can just tell you are in good hands! Many thanks this time to Tara and Dan who went above and beyond with my continuous requests and questions!
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear you've had such a positive experience in our Marlow branch! Tara, Dan and the rest of the team will be delighted to hear your kind words. Thank you for being a loyal customer - we're always here for you!
I'm not a client of theirs YET but
I'm not a client of theirs YET but, I dropped in because Lindberg list them as my nearest supplier and my current optician couldn't help me with nose pads and arm end caps for my two pairs of rimless Lindberg specs.
I was fully expecting to pay for the parts and/or order them.
Dan served me and was charming, friendly and helpful. He replaced the parts on both pairs on the spot but wouldn't take any money, saying it's just what they do!
I was so impressed by the appearance of the branch and the overall experience. Definitely going to use them in future.
26. september 2024
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear about your positive experience with Dan in our Marlow branch! It's fantastic to know that you found our service charming and friendly. Dan and the team will be delighted to hear your feedback. We look forward to welcoming you as a client in the future!
Excellent service as usual today (from…
Excellent service as usual today (from Ashish). Can't believe I've been going for my ears since 2013, eyes even longer!
23. september 2024
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
It's fantastic to hear that you had an excellent experience with us recently! Ashish and the team are thrilled to have been looking after you since 2013. Thanks for your loyalty over the years, and we look forward to seeing you again soon for your next appointment!
Very helpful staff
Very helpful staff, knowledgeable which made me feel confident with their recommendations
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Leightons Opticians & Hearing Care - Marlow
We're thrilled to hear that you found our staff helpful and knowledgeable, which boosted your confidence in our recommendations! That's exactly the experience we aim to provide. Thanks for taking the time to share your positive feedback!
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