Le Chameau Anmeldelser 

2.556
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I already have a pair of Le Chameau wellies which I love, so ordered the chelsea boots. Lightweight and comfortable, I've worn them all day today in the garden - arrived and delivered as expected.

Bedømt til 5 ud af 5 stjerner

I purchased a pair of Explore 7" boots around 25 months ago, and they have been the most comfortable walking boots I’ve ever owned. In fact, my wellington-style boots haven’t been used for the pas... Se mere

Bedømt til 5 ud af 5 stjerner

Boots arrived very quickly , beautifully packed , I ordered the Chelsea boot , which I wanted to use for gardening . They are elegant and have great support . However , as an older person I would adv... Se mere

Bedømt til 1 ud af 5 stjerner

420£ just not worth it for some leather lined boots. Maybe the biggest part goes to the CEO for nothing. Likely overpaid anyway. First time in the lake wet socks, Then it disappeared again very odd, b... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Støvlebutik
  2. Overtøjsbutik
  3. Skobutik

Skrevet af virksomheden

Every pair of Le Chameau boots is truly unique. They are the only rubber boots to be handmade by a single master bootmaker. For more than 90 years, our time-served Maître bottiers have been using the highest quality materials and processes that combine traditional skills, passed from generation to generation, with technical innovation. Our processes are a unique combination of traditional skills, passed from generation to generation, and technical innovation which has kept us at the forefront of our craft. Over time technology, flair and craftsmanship have created collections for all occasions – for town and country. Discerning men and women all over the world are devotees of Le Chameau boots. The Le Chameau rubber boot begins with the design and sourcing of our material. We pick only the finest ingredients; our natural rubber, our leathers and our neoprene linings are all of the highest quality. Our design teams explore new technologies and learn from our archives to ensure we continue to innovate while retaining timeless shapes and proven methods.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(2.556)

83 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service wellingtons arrived…

Great service wellingtons arrived quickly. Quality is great. Bought them to replace a pair bought 20 years ago that became too tight for me the wellies are that durable. I have big calves so the wider calf width is great too. Excellent all round.

28. februar 2025
Bedømt til 5 ud af 5 stjerner

Outstanding customer focused…

Outstanding customer focused experience. As a person who values excellence, I’m pleased with the exceptional service I received from Le chameur. I received a pair of wellies not in the best conditions and they exchanged it quickly without fuss.

I would recommend Le chameur because the true integrity of a company is how quickly and willing they are in resolving issues (which are inevitable) of their customers.

27. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly Recommend

Bought the Fair Fax and Favor wellies from them back in January, they came really quickly and was so happy. Unfortunately one of the tassels broke off a few days ago, but one email to customer services and the lovely Zoe has sent a new one to me in the matter of an hour. Will definitely order again!!

4. marts 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Poor quality

Bought a pair of wellies in January 2023 which developed a leak just inside the two year warranty period. Customer service were very good and I received a replacement pair very quickly. I have had this pair around 7 weeks and they are also leaking! I have contacted customer service and haven’t had a reply as yet. I honestly don’t think these boots are worth the money. They look nice but I feel unfortunately you are paying for the brand name. £180 is way too much to spend on a welly boot that’s not even going to last 2 years or even 2 months with the latest pair ! Not impressed at all and thinking I may need to find another more reliable brand.

3. marts 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi,

Thank you for taking the time to leave a review - I can only apologise you have had this issue in your replacement pair from us.

I can see my Colleague Michelle, who dealt with your original claim, has replied in order to progress this case. We will look to resolve this as swiftly as possible for you as we understand the importance of having a pair you can rely on.

Thanks,
Laura

Bedømt til 3 ud af 5 stjerner

Okay

OK. That's all I ask ... a reasonable degree of competence.

12. februar 2025
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Digby,

Thank you for taking the time to leave a review and for your time on the phone just now to discuss this! If you think of anything else we could have done to improve this experience, please do not hesitate to give us a call back and we will be happy help.

Thanks,
Laura

Bedømt til 1 ud af 5 stjerner

Don't waste your money on Le Chemeau wellies!

I bought a pair of Le Chemeau wellingtons just under two and a half years ago.

I noticed recently one of the boots was leaking and I contacted the retailer. The warranty is 2 years and that was that as far as they were concerned. So I went to the maunfacturer, Le Chemeau. Surely they would be interested in why one of their boots failed way before the end of its expected design life, and whether they could assist a customer? But no. Not interested. Do they think it is reasonable that one of their customers simply pays another £200 for a pair of wellies? They were not interested and clearly don't care about their product, or their reputation, from the bland generic response from someone that purports to be in Customer Service.

I see from the reviews I am not alone in having issues with quality of one of their products.

25. februar 2025
Uopfordret anmeldelse
Le Chameau-logo

Besvarelse fra Le Chameau

Hi Dominic,

Thank you for taking the time to leave this review. I am sorry to hear of your disappointment in the service we have provided.

Our warranty covers manufacturing defects for two years, and unfortunately, we are unable to issue claims for products outside of this period. While we understand this may be disappointing, we stand by our warranty policy to ensure fairness and consistency for all our customers.

As advised in our email conversation, If you have any further concerns or would like to discuss this further, please do reach back out to your retailer and they will answer any questions you may have.

Thanks,
Laura

Bedømt til 5 ud af 5 stjerner

It makes such a refreshing change for a…

It makes such a refreshing change for a company to be efficient, helpful and quick. I returned a pair of boots because I ordered 2 sizes and was very impressed how easy the return was and how quick the refund was completed. Excellent business and excellent quality boots.

12. februar 2025
Bedømt til 5 ud af 5 stjerner

This brand is so brilliant

This brand is so brilliant. Always amazing quality items, delivered quickly. I love everything I have bought from le chameau. Once had to exchange for a different size and the customer service and return process were easy and hassle free. I wish every company was like this one!

19. februar 2025
Bedømt til 5 ud af 5 stjerner

The boots are real quality…

The boots are real quality looking at them is a real pleasure every time i put them on. They are warm when on the feet & perform extremely well in the field.

Fast delivery & no issues love these boots ...

19. februar 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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