I already have a pair of Le Chameau wellies which I love, so ordered the chelsea boots. Lightweight and comfortable, I've worn them all day today in the garden - arrived and delivered as expected.
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Se, hvad kunderne siger
I purchased a pair of Explore 7" boots around 25 months ago, and they have been the most comfortable walking boots I’ve ever owned. In fact, my wellington-style boots haven’t been used for the pas... Se mere
Boots arrived very quickly , beautifully packed , I ordered the Chelsea boot , which I wanted to use for gardening . They are elegant and have great support . However , as an older person I would adv... Se mere
420£ just not worth it for some leather lined boots. Maybe the biggest part goes to the CEO for nothing. Likely overpaid anyway. First time in the lake wet socks, Then it disappeared again very odd, b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Every pair of Le Chameau boots is truly unique. They are the only rubber boots to be handmade by a single master bootmaker. For more than 90 years, our time-served Maître bottiers have been using the highest quality materials and processes that combine traditional skills, passed from generation to generation, with technical innovation. Our processes are a unique combination of traditional skills, passed from generation to generation, and technical innovation which has kept us at the forefront of our craft. Over time technology, flair and craftsmanship have created collections for all occasions – for town and country. Discerning men and women all over the world are devotees of Le Chameau boots. The Le Chameau rubber boot begins with the design and sourcing of our material. We pick only the finest ingredients; our natural rubber, our leathers and our neoprene linings are all of the highest quality. Our design teams explore new technologies and learn from our archives to ensure we continue to innovate while retaining timeless shapes and proven methods.
Kontaktoplysninger
Buckingham Street 11, WC2N 6DF, London, Storbritannien
- +44 (0) 1572 772 444
- customerservices@lechameau.com
- lechameau.com
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Great service wellingtons arrived…
Great service wellingtons arrived quickly. Quality is great. Bought them to replace a pair bought 20 years ago that became too tight for me the wellies are that durable. I have big calves so the wider calf width is great too. Excellent all round.
Great Boot
Easy to order and very fast efficient delivery, fantastic boot, would recommend.
Outstanding customer focused…
Outstanding customer focused experience. As a person who values excellence, I’m pleased with the exceptional service I received from Le chameur. I received a pair of wellies not in the best conditions and they exchanged it quickly without fuss.
I would recommend Le chameur because the true integrity of a company is how quickly and willing they are in resolving issues (which are inevitable) of their customers.
Highly Recommend
Bought the Fair Fax and Favor wellies from them back in January, they came really quickly and was so happy. Unfortunately one of the tassels broke off a few days ago, but one email to customer services and the lovely Zoe has sent a new one to me in the matter of an hour. Will definitely order again!!
Poor quality
Bought a pair of wellies in January 2023 which developed a leak just inside the two year warranty period. Customer service were very good and I received a replacement pair very quickly. I have had this pair around 7 weeks and they are also leaking! I have contacted customer service and haven’t had a reply as yet. I honestly don’t think these boots are worth the money. They look nice but I feel unfortunately you are paying for the brand name. £180 is way too much to spend on a welly boot that’s not even going to last 2 years or even 2 months with the latest pair ! Not impressed at all and thinking I may need to find another more reliable brand.

Besvarelse fra Le Chameau
Really good customer service with a…
Really good customer service with a returned item (unfortunately my skinny little calves are no good for the wellies)
Great slim fit wellies
very quick delivery!
Great quality and fast dispatch always…
Great quality and fast dispatch always a pleasure!

Besvarelse fra Le Chameau
Don't waste your money on Le Chemeau wellies!
I bought a pair of Le Chemeau wellingtons just under two and a half years ago.
I noticed recently one of the boots was leaking and I contacted the retailer. The warranty is 2 years and that was that as far as they were concerned. So I went to the maunfacturer, Le Chemeau. Surely they would be interested in why one of their boots failed way before the end of its expected design life, and whether they could assist a customer? But no. Not interested. Do they think it is reasonable that one of their customers simply pays another £200 for a pair of wellies? They were not interested and clearly don't care about their product, or their reputation, from the bland generic response from someone that purports to be in Customer Service.
I see from the reviews I am not alone in having issues with quality of one of their products.

Besvarelse fra Le Chameau
It makes such a refreshing change for a…
It makes such a refreshing change for a company to be efficient, helpful and quick. I returned a pair of boots because I ordered 2 sizes and was very impressed how easy the return was and how quick the refund was completed. Excellent business and excellent quality boots.
This brand is so brilliant
This brand is so brilliant. Always amazing quality items, delivered quickly. I love everything I have bought from le chameau. Once had to exchange for a different size and the customer service and return process were easy and hassle free. I wish every company was like this one!
The boots are real quality…
The boots are real quality looking at them is a real pleasure every time i put them on. They are warm when on the feet & perform extremely well in the field.
Fast delivery & no issues love these boots ...
Fantastic pair of boots this is my…
Fantastic pair of boots this is my second pair of these boots they are very warm & comfortable to wear highly recommend these boots
Professional and Knowledgeable
I dealt with a very helpful, professional, knowledgeable and a obviously dedicated member of staff. Will definitely buy direct from Le Chameau again.
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