Lbwaste Anmeldelser 

Don’t bother with this company. I booked a skip mid June with LB Waste Worcestershire for delivery on 18th July. They happily took £402 and when it came to the day of delivery no skip. I phoned on the Saturday and they basically said there’s nothing we can do until the Monday. After postponing my builder and multiple phone calls I finally got told on the Monday that they wouldn’t be able to get me a skip and that they would refund my money. Fortunately there are better waste management companies out there who immediately sorted us out.

I would suggest you use a skip company that delivers the skip themselves and not this company that buy a skip on you behalf and charges you for the privilegde of do so
Brought a skip from LBWaste and a skip turned up from TJ waste which is a different company and then got told after I paid that I have to pay for fuel to collect the skips charge of £12on top of my £345 I paid for the skip NEVER AGAIN

My. Advice to anyone is do not touch this company they are cowboys and rip you of even charging to pick the skip up cost of£12 after paying for the skip
Make sure they can get to pick the skip up or like me they will charge you £120 to return to pick it up On a day they never let you no when they are coming
The skip has cost me a total of nearly £500 if I didn’t pay the £120 they wouldn’t pick it up
Read the terrible reviews which I wish I had done
Stay well clear

Don't use this company unless you have more money than sense. I wish I'd have read these reviews before ordering a skip. I searched for a local skip company and rang this one as it had a local area code. The company aren't local to us at all as it turns out - they're at the opposite end of the country but use local codes as a con.

I asked for a small skip for commercial waste and when I was quoted £310 I asked if that was the smallest one they did for commercial purposes, given how expensive it was. We have been paying £350 for 8yd skips so assumed we'd be getting something in that ballpark. The size was never confirmed on the phone (obviously on purpose). A 2yd skip turned up, which is neither use nor ornament on a building project. The customer service was non-existent and I was told we could have a larger replacement for another £160, meaning we'd have paid £470 for the size of skip we could easily get elsewhere for £350.

I am now dealing with a much better (local!) company who LB contracted to supply the first skip. The markup LB add on is eye-watering and you get nothing in return for it.

I WAS NOT INFORMED NOR AWARE THAT THIS COMPANY IS THE MIDDLE MAN THEY PASS YOU ONTO ANOTHER COMPANY. IVE PAID £250 FOR A SERVICE ON THEIR TERMS AS TO WHEN THEY DECIDE TO PICKUP. 1TO5 DAYS BEFORE PICKUP NOT INC WEEKENDS. WONT EVEN GIVE A SPECIFIC DAY JUST 1TO5 WORKING DAYS. I PHONED TO EXPLAIN THAT ITS BLOCKING MY WHOLE DRIVEWAY AND IVE GOT DELIVERY COMING ON MONDAY WHICH I WONT BE ABLE TO HAVE DUE TO THE SKIP BLOCKING ALL ACCESS. STILL THEY CANNOT TELL ME WHEN. THIS IS A FARSE OF A COMPANY IVE EVER DEALT WITH.

Completely useless, They never fetch a skip on time. 3 different collections dates. It you don't want a skip siting on your drive for ages, Don not use them. No customer services !

I emailed this company and got a reply from a "Josh" who quoted me £215+ VAT = £258 for a Mini skip.

I replied to this email reminding him i had asked for a mini skip just incase he was quoting for a larger skip and he replied confirming it was indeed for a Mini Skip.

I had previously emailed a few companies and "Mainsway skips" came back with £144 incl vat for a mini skip and they pick it up whenever I call them to come pick it up.

I then went onto Lbwaste's website and found:

(2-Yard Skip (Mini): From £120 + VAT (approx. 20-30 bin bags)

I've emailed this Josh for an explanation and i am currently awaiting his reply/excuse.

Talk about lieing and unprofessional.

beware.!!

NEVER AGAIN !!!!!
HIRED AN 8YD SKIP THERE WEBSITE SAID £290 I WAS CHARGED £426

RUDE STAFF MEMBER MOCKING WITH SMART COMMENTS WHEN I SPOKE TO HIM ON THE PHONE

THEN CHARGED AGAIN FOR A FUEL COST TO COLLECT IT

NEVER AGAIN WILL I USE THIS COMPANY THE SKIPS ARE NOT EVEN THERES THE SKIP BELONGS TO GOLDING SHIP HIRE AS IVE SPOKE TO THEM ON THE PHONE TO

Absolutely rubbish!!
Third party con artists, called local skip hire, it was diverted to these scalpers, who couldn't organise a pi$$ up in a brewery... if I could give minus score I would.... AVOID! AVOID! AVOID!
Wish I had read their trustpilot reviews before proceeding with these!

I had a horrible experience with LB Waste. One thing I wish I had done differently was check the reviews beforehand. All was well until I got in touch with them regarding the schedule of collecting the skip. I made it clear that it was a skip on private ground where no one else had access. They were supposed to notify me once they scheduled the collection so that I can be available at the scene. However, they never did and the driver arrived without notification. I was penalized an additional £75 for not being around during the pickup. That made me really mad because the reason why I decided to pay them was that my neighbors were upset that there was a skip on the premises. I have been in contact with the company several times after calling and emailing them saying that the skip was ready for collection and I had received complaints from neighbors. Pictures were also provided indicating that everything was set for pickup but I heard nothing from them. This was the worst experience ever with a skip hire firm. Although the driver was polite and helped me in whatever way he could, their whole organization was totally out of touch.
It seems to be a kind of third party booking agency wherein once you pay for your service, you are no longer important. Extremely disappointed in them.
I wouldn’t advise anyone to go with them under any circumstances.

Avoid. Terrible customer service.

Do not use, terrible customer service and zero care for customers in general.
Take your money, park the skip with no care then don’t pick up for weeks. Still waiting on collection and never hear anything back, broken promise after broken promise. Diabolical company.

Terrible customer service. Ignoring emails and phone calls consistently, whilst also hanging up. Refusing to collect a skip having parked it at an absolutely ridiculous angle. Disabled guests have had to use the rear access becuase LB waste cannot collect their skips in over 2 weeks since request. Shocking - would not recommend them under any circumstance unless you want a skip on your drive permanently until they can be bothered collecting it.

Charge £325 + vat for a skip in Derbyshire, which is readily available for £250 + vat. Take a half filled skip and admit it’s an admin error their end but won’t refund half the cost. Do yourself a favour and cut the middle man out. Dishonest, with zero morals.

Absolutely shocking paid £250 + for a skip, which turned up at 8pm at night after i had to contact them to ask where it was, Just contacted company to collect only to be charged a further £12 to be collected, why is the collection not added to the original price, i assume all skips need collecting, a very misleading website says £150 for a mini skip but that's just for scrap metal but doesn't tell you that, won't be using these again and wouldn't recommend these, stick to a local company to you not these!
**update they did collect the skip quickly the next day

Really poor customer service, calls and emails unanswered. Skip 3 days late with no communication whatsoever. Still no skip and still no response from them. Buyer beware!

every excuse under the book not to collect , do not use
fook legal advice it will be off our land , gone tomorrow by hook or crook, cheeky buggers have cooks old skips , need investigation more as have got in contact with number on skip , not good business for them either

I wish I’d checked reviews before bothering to ring. They are rude, unprofessional and terrible at customer service. They put the phone down when I said I’d received a lower price, which they’d said they could match it. I said no thanks, as I prefer a company to just tell em their price and I’ll go with the best service but also I don’t think it’s acceptable to lower a price to beat others, just have a good price and own it. I never give bad reviews but hate rude people

Very expensive skip cost £474 for an 8 yard for it to only be a local service we had already vetoed but would have been £100 less. Ignored email to arrange for offhire and ended having to call after a week. To add insult to injury then charged us £12 extra for "fuel levy" to offhire which I have no doubt will not go to the local company. Avoid- just go local

Skip ordered for a am delivery and came pm, which put me back for loading, also charged me more for a 4yard skip that the previous 6yard skip, only good thing was the delivery guys were very good.