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LawnGuru Anmeldelser 

394
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I enrolled in their snow plow program for driveway clearance for heavy snows when I'm out of town and unable to do it myself. I have four properties. Last winter I was away for two weeks during which... Se mere

Bedømt til 4 ud af 5 stjerner

The different people you sent were good. However, we could not count on seeing the same person or that they would come when expected. Wayne, the last man was fantastic. But he didn't come on Thursday... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

There is no accountability. I have been without service for 39 days. My provider quit on me and no one bothered to tell me until I complained. Since the I had 1 other provider claim my job, but never... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service by Aaron! The mowing and trimming were done neatly, and all grass clippings were blown off the sidewalks and driveway. Everything looks clean, professional, and well-maintained. High... Se mere

Virksomhedsoplysninger

  1. Plænepleje
  2. også i
  3. Havearkitekt
  4. Snerydning

Skrevet af virksomheden

LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services. Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes. Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.

Why Homeowners Love LawnGuru

Skrevet af virksomheden

Easy Booking, Instant Quotes
Getting your lawn and yard looking great has never been easier. Enter your address, get an instant quote, and book a trusted local professional in just a few clicks. No phone calls, estimates, or hassle.
Complete Yard Care, on Your Schedule
From lawn mowing and yard cleanups to mulching, hedge trimming, and seasonal services, LawnGuru makes it easy to care for your entire property. Book one-time or recurring services, manage your schedule, and make changes whenever you need to.
Local Pros, Quality Work
We connect you with experienced local lawn care professionals who take pride in their work. From lawn mowing and yard cleanups to landscaping and seasonal services, we've got your outdoor needs covered.
Stay in the Know
Know what's happening with your service every step of the way. Get updates, communicate with your provider, and view photos of completed work, all from the LawnGuru app.

The Guru Guarantee

Not satisfied? We'll make it right.

Not satisfied? We'll make it right.
Your satisfaction is our priority. If you're not happy with a service booked through LawnGuru, just let us know within 3 days of completion. We'll send your provider back to make things right or issue a refund. It's that simple.

Kontaktoplysninger

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$15 Off Mowing Service! Use Code MOW15

Get $5 off each of your next 3 services. Credits apply automatically!

3,5

Middel

TrustScore 3.5 ud af 5

394 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 39 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(394)

291 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

He does the best job with my lawn

He does the best job with my lawn. Thank you!

13. oktober 2026
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Besvarelse fra LawnGuru

Hi Kim, thanks so much for the 5-star review! We love hearing that your provider always leaves your lawn looking its absolute best. Knowing you’re happy with the results means a lot to our team and our pros. We’ll be sure to pass along your kind words to them! Thanks for choosing LawnGuru, and we look forward to taking care of your yard on your next visit!

Bedømt til 4 ud af 5 stjerner

The service is reliable and on…

The service is reliable and on schedule. I would like my cutting to continue through the end of season as I would like the leaves to be cut and left on the lawn over the winter. Please confirm the continuance of service till the end of November.

13. oktober 2026
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Besvarelse fra LawnGuru

Hi Janet, thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you’ve enjoyed a reliable, on-schedule experience with LawnGuru. Regarding extending your service through November and arranging for leaf mulching, we’d be happy to help get that set up for you! Please reach out to us directly at support@lawnguru.co or connect with our live chat team via our app or website (available daily 8:30 AM – 10:30 PM EST) so we can update your account or service preferences and assist you promptly.

Bedømt til 4 ud af 5 stjerner

I had to cut the front on my yard a few…

I had to cut the front on my yard a few times because my lawn server said he saw bees. I had my yard sprayed by Senate Pest control, front yard still was not cut. Other than that, the quality of work is great,

14. oktober 2026
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Besvarelse fra LawnGuru

Hi Curtis, thank you so much for taking the time to share your feedback! We are thrilled to hear that you love the overall quality of our service, but we are so sorry for the frustration caused by the missed front yard cuts.

Safety is extremely important for our providers when active pests or bees are spotted, but once an issue is treated, we want to ensure your entire lawn gets taken care of as scheduled. Please send us a quick email at support@lawnguru.co so our team can check on your account details and help make sure your future services run completely smoothly.

Bedømt til 4 ud af 5 stjerner

Nice job

I thought this, lawn service was performed, well, I was pleased, Thank you

11. oktober 2026
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Besvarelse fra LawnGuru

Hi Audrey, thank you so much for taking the time to share your review! We are thrilled to hear that you were pleased with your lawn service and that your yard is looking great.

We will be sure to pass your kind words along to your provider so they know their hard work was appreciated. Thank you for choosing LawnGuru!

Bedømt til 1 ud af 5 stjerner

Untimely completion of project

Untimely completion of project. Poor customer service

7. juli 2026
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Besvarelse fra LawnGuru

Hi Toytoy, thank you for sharing your feedback with us. We are so sorry for the delays you experienced and for the frustration it caused. Timely service is always our goal, and we completely understand how disappointing it is when unexpected equipment trouble or scheduling delays disrupt your service timeline.

We never want to leave you feeling unsupported, and we want to ensure your concerns are properly addressed. Please reach out to us at support@lawnguru.co so our team can assist you directly and make things right.

Bedømt til 4 ud af 5 stjerner

At first everything went well

At first everything went well. However weedeating was not always done when it should’ve. There was a mixup when some c dropped me. Eric now does a great job

15. oktober 2026
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Besvarelse fra LawnGuru

"Hi Joan, thank you so much for taking the time to share your review! We are so glad to hear that Eric is doing a great job and taking fantastic care of your yard.

We appreciate your feedback regarding the weed eating and routing mixup. We are thrilled that everything is running smoothly with Eric now, and we will be sure to pass your compliments along to him so he knows his hard work is appreciated. Thank you for choosing LawnGuru!

Bedømt til 5 ud af 5 stjerner

The lawn looks great

The lawn looks great

14. oktober 2026
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Besvarelse fra LawnGuru

Hi Gene, thank you so much for the 5-star review! We’re so glad to hear that your lawn is looking great. Taking pride in a fresh, clean cut is what we’re all about! We appreciate your support and look forward to taking care of your yard on the next service!

Bedømt til 1 ud af 5 stjerner

No one ever came to mow my lawn and…

No one ever came to mow my lawn and I’ve received no follow up from the company regarding an effort to schedule or give me a refund for the service I paid for.

7. oktober 2026
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Besvarelse fra LawnGuru

Hi Jaden, thank you for sharing your feedback. We understand how concerning it is to experience a scheduling gap or communication delay. This is not the experience we want you to have, and we want to make this right. Please contact our support team directly at support@lawnguru.co or reach out via live chat between 8:30 AM and 10:30 PM EST so we can locate your account, review what happened, and work toward a solution immediately.

Bedømt til 1 ud af 5 stjerner

I never got somebody to come out to cut…

I never got somebody to come out to cut my grass. There was a guy that was supposed to come out, but I guess his equipment failed. I went to customer care through Lawn Guru. They set me up with somebody else and he never came out.

28. september 2026
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Besvarelse fra LawnGuru

Hi Lonnie, thank you for bringing this to our attention. We know how frustrating it is when a lawn care service doesn't go as planned, and we're so sorry for the hassle and inconvenience this caused you. We want to get this sorted out right away—please email us at support@lawnguru.co or reach out via live chat on our website or app (available daily from 8:30 AM – 10:30 PM EST) so we can review what happened and assist you directly.

Bedømt til 2 ud af 5 stjerner

Extremely Poor Service

My first and only time using this service was very unsatisfactory.  I requested to have my yard cut and the person that was supposed to cut it didn't show up plus the money was taken out of my bank account.  Service was not complete!!  I had to wait a couple days before someone else showed up.  The yard was butchered. It had patches of grass not cut throughout the yard, it was not trimmed because the weed eater broke, nor was the grass debris blown from the sidewalk.  The cutter said he would come back the next day to finish but never showed.  I was very displeased because again money was taken out of my account for extremely poor service.  After going back and forth writing emails, sending pictures, and contesting the price with my bank, I was finally given half the payment back a month later.  I was so frustrated and disappointed because my dad had just passed and he always kept the yard cut.  Through this experience I won't use this service ever again!!

12. juni 2026
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Besvarelse fra LawnGuru

Hi Marlena, thank you for sharing your feedback, and please accept our deepest condolences on the loss of your father. We are so truly sorry for the additional stress and frustration this situation caused during such a sensitive time.

We want to clarify what happened with your payment and refund. When a provider is en route, the app places an automatic authorization hold to confirm funds, which is released if a service is canceled. While our team offered a complimentary fix it service to correct the lawn, we respected your preference for a refund instead. Our support team attempted to process that refund directly and reached out to you to finalize it, as direct refunds are much faster than bank disputes. However, because a chargeback was initiated through your financial institution, the funds were held by the bank while the dispute process took its course.

We always strive to deliver a seamless experience and resolve issues as quickly as possible, and we are deeply sorry for the frustration this process caused you. If you ever have further questions or need additional assistance, please do not hesitate to contact us at support@lawnguru.co.

Bedømt til 1 ud af 5 stjerner

The full yard is not being mowed

The full yard is not being mowed. bushes in the back is growing again. I need a new mower.

12. oktober 2026
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Besvarelse fra LawnGuru

Hi Roslyn, thank you for taking the time to share your feedback. We are sorry to hear about any confusion regarding your recent service, and we want to make sure your yard looks its absolute best!

Standard lawn mowing services cover mowing the grass, edging, and blowing off hard surfaces, but bush trimming is an add-on service that can easily be requested separately. We would be happy to help you get bush trimming scheduled and set you up with a new provider for your regular cuts moving forward. Please reach out to us directly at support@lawnguru.co so our team can update your preferences and get this taken care of for you!

Bedømt til 5 ud af 5 stjerner

Great work

Great job on my yard

3. oktober 2026
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Besvarelse fra LawnGuru

Hi Jack, thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with LawnGuru. We truly appreciate your support and look forward to making your next service just as seamless!

Bedømt til 5 ud af 5 stjerner

Could be a bit frustrating to get…

Could be a bit frustrating to get around in the website.
And leaving a tip was not easy.
My guy Michale was great

14. oktober 2026
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Besvarelse fra LawnGuru

Hi Tania, thank you so much for taking the time to share your review! We’re thrilled to hear that your local pro delivered such an awesome experience—we’ll be sure to pass along your shoutout to make their day! 🌟

That said, we’re so sorry for the glitches you ran into on our website. We want making payments and adding a tip for your pro to be as seamless as possible. Please reach out to us directly at support@lawnguru.co so our support team can help you get those issues sorted out right away. We truly appreciate your support and look forward to keeping your recurring service smooth and top-notch!

Bedømt til 5 ud af 5 stjerner

Michael always does a great job on our…

Michael always does a great job on our lawn. Nice guy, pleasant personality.

14. oktober 2026
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Besvarelse fra LawnGuru

Hello Virginia! Thanks for taking the time to leave us such a great review! Hearing that your pro did an amazing job completely made our day.

We'll make sure your kind words reach your service provider right away. We're dedicated to delivering quality, hassle-free service every time, and we're always here whenever you need us next!

Bedømt til 5 ud af 5 stjerner

good service

Good service

13. oktober 2026
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Besvarelse fra LawnGuru

Hi Kenneth! Thank you so much for the 5-star review! We’re thrilled to hear that you had such a great experience with LawnGuru. Taking care of your property is what we do best, and we truly appreciate your support. We can’t wait to jump in and help with your next service!

Bedømt til 5 ud af 5 stjerner

good job

He is on time.i review the pictures. All look good!

14. oktober 2026
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Besvarelse fra LawnGuru

Hi Fangping, thanks for taking the time to share a review! We know how important reliable, on-time service is, and we’re thrilled that our local pro delivered a top-notch experience for you. Thanks for choosing LawnGuru—we look forward to helping you with future services!

Bedømt til 5 ud af 5 stjerner
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Besvarelse fra LawnGuru

Hi Lois, thank you so much for the 5-star review! We’re absolutely thrilled to hear you had such a great experience with LawnGuru. We love taking care of your lawn, and we appreciate your support so much. We can't wait to keep bringing you top-tier service!

Bedømt til 3 ud af 5 stjerner

I appreciate that he is a entrepreneur…

I appreciate that he is a entrepreneur working to build his business, and I genuinely want to see him succeed. However, I was disappointed with the quality of the lawn service. The edging was incomplete, the cleanup was not done well, and the overall job looked rushed. There were also weeds left growing around my garage that needed attention. I chose not to leave a review after my first experience because I wanted to give him the benefit of the doubt, but unfortunately, I was disappointed again. I believe he has room for improvement, especially when it comes to attention to detail and making sure the job is completed properly before leaving. I wish him success in growing his business, but I also believe customers should receive the quality of service they pay for.

8. oktober 2026
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Besvarelse fra LawnGuru

Hi Georgina, thank you for sharing your feedback with us. We’re truly sorry to hear that your provider didn't deliver the quality of work you expected—that’s definitely not the experience we want for you! We’ll be sure to pass your notes along to the provider so they can make the necessary adjustments moving forward.

We completely agree that you should always get what you pay for. That’s why we have our service dispute process in place—to make sure that if a pro misses the mark, we can step in and get it corrected for you. We’d love the chance to make this right! Please reach out to us directly at support@lawnguru.co so our team can dig into your account and take care of this as soon as possible.

Bedømt til 1 ud af 5 stjerner

The booking process is good

The booking process is good, the people they send to cut your grass are absolutely horrible. They don't weed eat or edge at all. They leave long blades of grass uncut. Looks like a teen cut it

5. oktober 2026
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Besvarelse fra LawnGuru

Hi Robert, thank you for taking the time to share your feedback. We’re really sorry to hear that your recent service fell short of expectations—that’s definitely not the experience we want for you.

Looking back at our notes, we checked in via text on 10/05/2026, and based on your reply, it sounded like everything went smoothly, which is why we didn't catch this sooner. That said, we want to make things right. Please reach out to us directly at support@lawnguru.co so our support team can review the details with you and get this resolved right away. We hope to hear from you soon!

Bedømt til 1 ud af 5 stjerner

Lawn service was cancelled and I was…

Lawn service was cancelled and I was billed.

7. oktober 2026
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Besvarelse fra LawnGuru

Hi Mike, thank you for bringing this to our attention, and we’re so sorry for any stress this caused!

It looks like your service was still showing as active in our system, but we’ve taken care of it and officially canceled your service. A support representative will follow up with you directly to confirm the cancellation. If you need anything else at all, please reach out to us at support@lawnguru.co, and we’ll get you squared away right away!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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