I had ordered a couple of upholstered dining chairs to match six I had already from Laura James. They arrived and I was very pleased with them. However, the colour of the legs was not what I had ord... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Se mere
We purchased a Kemble bistro set this spring and went on to purchase an outdoor furniture cover specifically for the bistro set 1.The first cover arrived incorrectly labelled and twice as... Se mere
A follow on from the last review, the company sent me the slaths without my knowledge. I never asked for or agreed to them. They told me on numerous occasions they would send a courier to collect th... Se mere
Virksomheden har svaret
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They won’t take some returns
I bought a fairly expensive table. Built it. Then realised, having lived with it for a day, that it was just going to be too big for the space. Laura James will not take it back. Once built they won’t touch it. Won’t even discuss it. It was not easy to construct and some of the bolts did not meet the pilot holes they were suppose to so I now have to sell this item privately with a build quality that is debatable. I cannot sell it. It’s been 3 weeks and no one is buying and I have dropped the price by half. I’m posting this review just so people know that once you build it you are on your own with Laura James. The won’t even consider taking it back at a reduced price. Pretty poor and this table is stock on my kitchen, all boxed up and currently going no where.
Even though I purchased a while ago
Even though I purchased a while ago, I only got the bedside units assembled over the weekend, as we have not moved into the new house yet. I am delighted with them. They are very neat and wipe clean 👌
Love the table
Love the table, easy instructions, no any damage while transporting. Simple and stylish dinner table.
Every time I emailed
Every time I emailed, they got back to me very quickly. And where very nice on the phone. And delivery was spot on time
Great experience and CS
Ordered a good size order, coffee table, side table, hall table, 2 beds and a mirror from Laura James, all the furniture arrived as ordered and expected but unfortunately the mirror arrived cracked, but without any fuss or hardships astrid helped us get the mirror replaced, and a new one on the way. 10/10 would recommend th company easy to deal with and sorted the one issue within 3 emails
Avoid
So far -- I ordered furniture in Jan, told it would be delivered start of April. Now told not to expect it til mid - late May. That will have been 4 months!
I don't believe the furniture is designed in England as per the website and in fact feel like the site is just trying to be an upmarket furniture company when really it's part of Temu from China!

Besvarelse fra Laurajamesfurniture
The delivery time ran over by 5 week's…
The delivery time ran over by 5 week's and the unit had damage on side panel
Had a long wait for delivery
Had a long wait for delivery. But great follow up
Fast delivery
Fast delivery, good quality product for a great price. Received a follow up phone call to check i was happy with the product etc. Excellent service
Three faulty cabinet doors in a row
I ordered a chest of drawers. It’s beautiful, but it arrived with a damaged door. They have now sent me a replacement twice — both times the door was defective again. I’m curious to see what the third one will look like. I won’t be shopping here again.

Besvarelse fra Laurajamesfurniture
Furniture came broken tried contacting…
Furniture came broken tried contacting them and got no reply

Besvarelse fra Laurajamesfurniture
The nest of tables
The nest of tables i ordered was delivered within a few days, and are great value for the price ,I will order of this company again
Great quality
Great quality, exactly what I wanted in a product for a small area. Would definitely purchase from the company again
Excellent customer service and very…
Excellent customer service and very happy with my product on quality and price.
I liked how everything came packaged…
I liked how everything came packaged nicely and the stickers with the numbers on them.
The only takeaway was I had to saw out a bit of it to fit the radiator knobs.
Good quality furniture and fast…
Good quality furniture and fast delivery - all in all good value and good customer service
Quick delivery furniture came assembled…
Quick delivery furniture came assembled for me and greatly packaged and checked on my order afterwards to make sure I was happy so good customer service also
Great quality and quick delivery
Bought nest of tables great quality and fast delivery.
Corona nest of tables
For an inexpensive nest of tables the "corona pine" is perfect and look the part. They are self-assemble and while it wasn't difficult to follow the instructions I did have to use a drill to get the screws in and even then they didn't fully connect so tables feel slightly shaky but I won't be sitting on them so they suit me fine for the price paid.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







