Laurajamesfurniture Anmeldelser 373

TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had ordered a couple of upholstered dining chairs to match six I had already from Laura James. They arrived and I was very pleased with them. However, the colour of the legs was not what I had ord... Se mere

Bedømt til 5 ud af 5 stjerner

Once it was established that my radiator cover was missing,I was asked if I still wanted it. Having said I did,which was on a Tuesday it was delivered on the Friday of the same week. Anniesa was very... Se mere

Bedømt til 2 ud af 5 stjerner

We purchased a Kemble bistro set this spring and went on to purchase an outdoor furniture cover specifically for the bistro set 1.The first cover arrived incorrectly labelled and twice as... Se mere

Bedømt til 1 ud af 5 stjerner

A follow on from the last review, the company sent me the slaths without my knowledge. I never asked for or agreed to them. They told me on numerous occasions they would send a courier to collect th... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

373 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 46 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

They won’t take some returns

I bought a fairly expensive table. Built it. Then realised, having lived with it for a day, that it was just going to be too big for the space. Laura James will not take it back. Once built they won’t touch it. Won’t even discuss it. It was not easy to construct and some of the bolts did not meet the pilot holes they were suppose to so I now have to sell this item privately with a build quality that is debatable. I cannot sell it. It’s been 3 weeks and no one is buying and I have dropped the price by half. I’m posting this review just so people know that once you build it you are on your own with Laura James. The won’t even consider taking it back at a reduced price. Pretty poor and this table is stock on my kitchen, all boxed up and currently going no where.

9. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Even though I purchased a while ago

Even though I purchased a while ago, I only got the bedside units assembled over the weekend, as we have not moved into the new house yet. I am delighted with them. They are very neat and wipe clean 👌

30. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience and CS

Ordered a good size order, coffee table, side table, hall table, 2 beds and a mirror from Laura James, all the furniture arrived as ordered and expected but unfortunately the mirror arrived cracked, but without any fuss or hardships astrid helped us get the mirror replaced, and a new one on the way. 10/10 would recommend th company easy to deal with and sorted the one issue within 3 emails

19. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid

So far -- I ordered furniture in Jan, told it would be delivered start of April. Now told not to expect it til mid - late May. That will have been 4 months!
I don't believe the furniture is designed in England as per the website and in fact feel like the site is just trying to be an upmarket furniture company when really it's part of Temu from China!

25. marts 2026
Uopfordret anmeldelse
Laurajamesfurniture-logo

Besvarelse fra Laurajamesfurniture

Hi Lorna,

Thank you again for sharing your feedback.

I can confirm that I have now been in contact with you directly regarding your order.

As discussed, your item was purchased as a pre‑order, which does involve a longer lead time.

However, I completely understand the frustration caused by the additional delay, and I apologise for this.

To assist and acknowledge the inconvenience, I have issued a gesture of goodwill, which has now been applied to your order.

Should you need any further help or have any additional questions, please do not hesitate to reach out.

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, good quality product for a great price. Received a follow up phone call to check i was happy with the product etc. Excellent service

9. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Three faulty cabinet doors in a row

I ordered a chest of drawers. It’s beautiful, but it arrived with a damaged door. They have now sent me a replacement twice — both times the door was defective again. I’m curious to see what the third one will look like. I won’t be shopping here again.

15. februar 2026
Uopfordret anmeldelse
Laurajamesfurniture-logo

Besvarelse fra Laurajamesfurniture

Good afternoon, Lulu,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Bedømt til 1 ud af 5 stjerner

Furniture came broken tried contacting…

Furniture came broken tried contacting them and got no reply

9. marts 2026
Uopfordret anmeldelse
Laurajamesfurniture-logo

Besvarelse fra Laurajamesfurniture

Good afternoon, Sean,

Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you've experienced. Based on the details in your review, we're currently unable to locate your order in our system.

To help us investigate and resolve this matter as quickly as possible, I’ve sent you a request for further information, including your order number and contact details.

We completely understand how frustrating this situation must be and are committed to finding a solution for you.

Kind regards
Kelly Anthony
Customer Service Advisor

Bedømt til 5 ud af 5 stjerner

Great quality

Great quality, exactly what I wanted in a product for a small area. Would definitely purchase from the company again

24. februar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Corona nest of tables

For an inexpensive nest of tables the "corona pine" is perfect and look the part. They are self-assemble and while it wasn't difficult to follow the instructions I did have to use a drill to get the screws in and even then they didn't fully connect so tables feel slightly shaky but I won't be sitting on them so they suit me fine for the price paid.

22. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

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