Latham's Steel Security Doorsets Ltd Anmeldelser 

I’d give a big fat zero if the option was available. Going to 5 years and two LATHAM doors on and still these doors are rusting. Even installers complain about these doors. A total headache from delivery to install. Made in China interior not coated how on earth can this comply with building regulation or even British standards. My experience with Lathams Steel doors has been a nightmare specially when the company could not care less once they have your money

Great prompt service and good quality product as well.

A real shame as the product is fantastic - but cannot say that about the service. Door arrived - all good. Installed with ease - but we were then asked to provide 3 more keys. Our locksmith could not cut the keys - a standard key, but just could not get them to work - apparently down to the blanks being used. So we turned back to Lathems to ask for 3 more keys or if unable, provide some blanks. Now, keeping in mind they supply the lock as part of the price, we have in effect paid for it. At no point does it mention that you cannot cut extra keys. The worst thing is the solution they provided was for us to buy a new lock. And then the guy we were dealing with just stopped responding. Good companies value customers and provide solutions. For example they could have asked us to send them a key, or just send us 3 blanks. Or even use locks where customers could have additional keys cut. This has come up before, confirmed with a quick internet search. But I guess we will have to pay another £40 for a decent lock and £18 for extra keys. And it's not really the replacement cost, but the time and effort I now have to put into sorting this out - much more costly to me. Just goes to show how one person at a company can cost it any future orders (and this was our first). Am sure there are other companies out there providing a similar product - so be aware.

recently purchased a fire exit door and dealt with Jon Simonian, who was fantastic throughout the whole process. He was knowledgeable, helpful, and made everything straightforward.
The door itself was excellent quality and much easier to install than the wooden ones I usually work with – no need for planing, lock fitting, or painting, which saved a lot of time. It was also very competitively priced.
Highly recommended, and I’ll definitely be a returning customer.

Very happy with the service Lee provided. He communicated ahead of time and provided an accurate ETA.
He handled the doors carefully and ensured they were loaded onto trucks and moved safely into our garage.
He talked me through the invoice and explained where each item was.
Punctual, professional and helpful. Would definitely recommend.

Couldn’t recommend Latham doors enough from start to finish they have been so helpful well John the lad who severed us,he made the experience and the worry of are dose so great always keeper us in contact really can’t thank him enough you are so great at your job and your kindness went a long way thank you yet again

I bought a Lathams door to fit into a garden room I’m building. I’m a DIYer not a builder. Mollie in After Sales Service has been fantastic at providing clear guidance when I’ve needed help with some of the finer points relating to the locking mechanism. Knowledgeable, professional and helpful - that’s Mollie. Enormously helpful.

Great company!
Georgia was super helpful and made ordering our new door so easy. Super fast delivery too. Would recommend and use again.

Excellent quality and really solid doors doors. The website was very easy to use when ordering. I called twice with 2 seperate queries and the staff on the phone were really helpful and friendly. My delivery was originally scheduled today but i received a call on Wednesday asking if i'd like to take the delivery a day early. My delivery driver Lee arrived bang on the time he'd specified. Lee was a lovely bloke, chatty and really helpful. The access to my garage wasn't brilliant but it was no trouble at all. Thanks a lot!

Lee was very polite and courteous, he called prior to arriving and was helpful when unloading and clearly explained all the parts that he delivered.

Excellent service, Lee the driver very friendly and super helpful

Lee the Delivery driver text us to keep us in the loop, door arrived bang on time. Driver was very helpful and made sure everything was complete with the order.

Excellent service every time. We have used Latham's for a number of years and have always been happy with the products and service

Product arrived on time and exactly as described. Really happy with the service.”*****

I had a new garage security door delivered today from Latham's. Brilliant quality - but heavy as hell. Luckily, Lee the delivery driver helped me carry it all the way from the front of the house to the back. Both he and Latham's couldn't be more helpful. 👍

Very good and professional service from Darren & Frankie from DJB Steel Doors and Shutters LTD. They came with door and accessories and fitted Very professional. Happy to have them for any doors issues.

The delivery driver Lee has great Communication and punctual skills!! He always calls me a hour before arriving , he helps take of my delivery's, he is a really great Guy👍😊

Very professional company and staff,
Exceptional delivery service, could not fault the driver Lee. Very happy with the service provided thank you.

Excellent customer service from Kerry Bayley.
Always happy to help and very efficient

Very efficent & quick turn around from order to receiving the door. Great customer service & the delivery man (I think his name was Lee) was extremely helpful & very friendly. Would recommend!