Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love the case! Worked with customer support on an issue and was very happy with the experience and the back and forth quick responses on my issue I was experiencing.
The best minimalist covers and cases available! Hands down, the best customer service in the industry. I have been a customer since the inception of Latercase and never had any issues. 1 Samsung Note... Se mere
I wish I had found this phone case already last year. The protective cover has a pleasant texture, and there was an immediate 'wow' effect. I've never liked traditional cases that make the phone much... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Designed, warehoused & shipped from our HQ in Canada, Latercase is the simpler phone case you've been looking for. We use authentic Kevlar® to protect your phone from everyday wear and tear, while keeping it so thin that you'll barely even know it's there. Latercase is easy to put on, easy to take off, and coated with a durable matte finish that's genuinely addictive to touch. If you have any questions, shoot us an email or tweet us @latercase - our customer support team is always happy to help.
Kontaktoplysninger
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the case!
Love the case! Worked with customer support on an issue and was very happy with the experience and the back and forth quick responses on my issue I was experiencing.
Unbelievable case
Unbelievable case, just as described thin and protective. While upgrading my Pixel this was the very first purchase. Great customer service and outstanding protective case.
Ordered a case on 12 April
Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only resumed operations on 13 April and the case has been shipped. They tell me to contact Aramex for change of address.
I checked on Aramex tracking site, and as of 13 April, mine number is just being "Created" and not yet "Collected". So strange that they just push it off and say they can't cancel it.
This shows how is their business practice and ethics and push the ball back to the consumer, as a distraction.
I’ve used LaterCase products for…multiple iphone models
I’ve used LaterCase products for several different iPhone models, and have always been impressed with the quality of their products.
Their customer service and timely communication is also excellent.
It’s difficult to find a company that consistently excels in all areas like LaterCase.
This Is the 3rd case I have purchased
This Is the 3rd case I have purchased. They a tough but thin. They have a surface that does not feel slippery. You feel like you are controlling the phone. A very handy feature with a Pro- Max size beast.
The company also has seriously good customer service.
They will get back to you and go the extra yard to get it right.
Great customer support to a great product!
Ordered a case for my Pixel 10 Pro Fold through Amazon (I should've done it directly through them) and unfortunately it didn't fit properly. I reached out to Latercase and not only were fast responding but also very understanding. This is my 2nd case (first one was for a Z fold 5) and very happy with their product and the speed in them resolving my issue.
I just had the best customer support…
I just had the best customer support experience of my life. Fast, understanding, accommodating and wise.
I will be back for more.
Love your products & support!
I love the cases I have one for my, Switch 2 and Samsung Galaxy S24 Ultra
I love the cases I have one for my phone I just got one from my switch 2 I had an issue with some of the sticky strips I contacted later case and they shipped me out a new set immediately they are awesome the case is beyond great I will definitely be purchasing more cases from my other devices.
Great case
Great case — finally something that actually works for the Z Fold 5.
Finding a good case for this phone has been a challenge. This one fits perfectly and feels genuinely sturdy. I’ve tried plenty of cheaper cases, and every single one was either poorly made, didn’t fit right, or broke within the first month.
Wireless charging even works better through this case than with the others I’ve used, which was a nice surprise.
Their customer service is also excellent. I accidentally ordered the wrong model, reached out to them, and within a week they had the correct case in my hands.
Overall, I’m really impressed. I’ll definitely be buying another Latercase when I upgrade my phone.
Fantastic product!
I have been using these cases for my phones for the past four phone models! They are everything they are advertised to be: super light, super thin and great bang for the buck! Today I had a very good experience with my latest purchase, customer service, understood my value and gave me a credit that they did not need to! Very impressed with this company, highly recommended!! 👏
The customer support members are quick…
The customer support members are quick to respond. They helped me immediately fix a problem i made while submitting my order. Lattercase is a top notch company. 10 stars.
Excellent product and excellent customer support…
I recently ordered the carbon fiber case for my Galaxy Z Flip 6. My first piece had a small fitment issue with the top cover, but the customer service team responded quickly and sent a replacement right away — along with a complimentary microfiber cloth, which was a nice touch.
The new case fits perfectly. The alignment is tight, the adhesive holds properly, and the overall finish is excellent. I absolutely love how slim and lightweight it is. It keeps the phone feeling premium without adding bulk. If you’re looking for a minimal, high-quality case for a foldable, this is a great option.
Best screen protector on the market for foldable pixel from my experience.
Ordered the screen protector for pixel 10 Pro fold. The glass feels as good as the actual phone to touch, but most importantly it covers the front whole front screen (which is incredibly hard to find on the foldable pixel for some reason). And when paired with a later case you cannot tell the screen protector on. Perfect fit. It came in an unnecessarily premium box with magnets and a drawer, nicer than the box the phone came in and it included 2 screen protectors.
Switch 2 case
I ordered the switch 2 case and didn’t really like the fit. Overall the case was nice but due to the few issues I had with it, I decided to return it. The reason for the 5 star review is because of their support team. They handled my return with ease and swiftness.
I've bought multiple cases for…
Edit: The customer service team reached out to me and sent me a replacement case which fits properly. They were really helpful and friendly, thanks.
I've bought multiple cases for different phones over the years from latercase and they've all been fine until I bought one for my new phone. The phone rattles around in the case while it's only slight it's still rather annoying.
It's a real shame because I love the design of it.

Besvarelse fra Latercase
Excellent team, excellent company.
I had an issue with an order being marked undeliverable, and honestly, the way Latercase handled it completely exceeded my expectations. The refund was processed quickly, but what really stood out was the quality of the support. Donald, who assisted me, was excellent. His responses were fast, clear, and genuinely helpful. He communicated like a real person who actually cared about resolving the issue, not someone following a script. What could have been a frustrating experience turned into a smooth and stress-free one because of how professionally everything was handled. This experience reinforced why Latercase has such a strong reputation. The products are premium, the brand clearly values its customers, and the support team backs that up when something doesn’t go as planned. It’s rare to see a company combine great product quality with customer service that’s this responsive and human.
Highly recommended.
Donald was a amazing help
Donald was a amazing help, and the overall customer service for this company is elite. They stand by their products. Thanks!
Shipping slow/Bad customer service
Ordered a case 2 weeks ago and paid for shipping. Hasn't even been shipped yet. Customer service is terrible

Besvarelse fra Latercase
Nice product!
Nice product!
I received this product and it's everything it was advertised to be. The only reason I returned it was because it doesn't come up the sides as high as I would have liked. The customer service I received was prompt and professional.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







