Lasevia Anmeldelser 106

TrustScore 1 ud af 5

1,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I can’t trust this company.They promised me replace my item,that was absolutely different with poor quality for big money(size.color)But I received nothing.

Bedømt til 1 ud af 5 stjerner

waiting for my £110 refund!!! for there cheap tackie lounge suits that they sent nothing like the pictures i have have sent 8 emails for my refund cheeky offering me 10% of my refund and keep the che... Se mere

Bedømt til 1 ud af 5 stjerner

Complete scam company, O2 simply werent interested in sorting out the issue even though its 'their' issue in the first place. I never asked them to activate my phone number to pay for things without m... Se mere

Bedømt til 1 ud af 5 stjerner

Bit of a read but could help? the same issue different company. PSA wishy-washy with little power! these companies maneuver around the PSA simply by understanding the system and starting afresh und... Se mere


Kontaktoplysninger

1,2

Dårlig

TrustScore 1 ud af 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Scam

Had a popup whilst looking for audiobooks, after closing an unwanted pop up I then received a text informing me that I'd subscribed to a 4.50 a week service. This is fraud.

24. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Caught up with this same scam..

Caught up with this same scam... received 2 random messages saying i had subscribed. 02 cannot give me a refund but placed a ban on further charges. Best thing to do is to call your service provider as soon as you receive the text msg to place a ban!

17. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This has happened to me as well

This has happened to me as well in April & if we can get the word out hopefully the authorities/ regulating bodies can shut it down. Make an immediate complaint to the Phone paid services authority. The PSA website can be found via google. With your mobile phone company you must ask them to stop and block all “ charge to bill” and “charge to mobile debits”. I was able to do this with 02. It’s a horrible thing to happen. Makes you wonder what else could have been charged to your phone. I dread to think. P.S. do not expect a refund.

15. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scammers who promise to refund and don't

Tried to minimise a page on facebook by pressing the cross in the right hand corner and suddenly receive a text message to say I am signed up to a weekly movie subscription for £4.50 per week. Text stop immediately and call the number to ask for a refund for something I did not sign up to. Am asked for my email for a paypal refund. Give it. Nothing comes into my account.

13. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A dodgy company with shifty people…

A dodgy company with shifty people running it under the pretence of being an reputable company. Like others I was automatically signed up to a service I had no knowledge of, nor care about! I straight away called up my service provider and placed a stop to it. I then tried speaking to customer services, they didn't seem bothered much but said they "place a stop" to it. Their blatant lies of trying to tell people they signed up to it is a such a farce one can't help but laugh at the pretentious attitude and to think we're mindless sheep with no knowledge and lack intelligence. Why would so many others online be angry or frustrated at this service of being signed automatically without their consent? Because its a scam and this company thinks people are stupid to believe they signed up themselves.

5. april 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam posing as premium movie service

These people are supposedly a premium movie service costing £4.50 a week that you have to 'opt in' to on your mobile bill. In reality, most people become aware of them by accidentally clicking on a banner ad on social media - and that's it, you're subscribed. No further permission or checking that you really wanted the service. In my case, I didn't even do that: I just got two text messages out of the blue saying I'd subscribed. Then begins the fun and games of trying to get unsubscribed. Your mobile provider will not be interested in helping you, and neither will Ofcom. Lasevia is based in Cyprus and not subject to British law. The text message option to cancel costs £4.50 a time and the telephone option is a high-rate premium number masked as a local rate. When you finally do make contact, the company tells you you must give them your bank account details or Paypal details in order to receive a refund. Then you don't get your refund. And you need to continuously monitor your mobile bill for extra charges and the subscription itself. There is no way to get these people to stop under British law. They are thieves and charlatans. Avoid them like the plague.

27. marts 2018
Uopfordret anmeldelse
Lasevia-logo

Besvarelse fra Lasevia

Our customer advisor has explained that we could not have simply sent you messages and that a subscription had been activated and that we can see the full evidence of this being done. They have also confirmed to you personally that you have been removed from our service.

The text message option to Opt Out of all our services only costs a standard network charge and not the £4.50 that has been mentioned and our telephone line is also a standard rate line and not a premium rate line as this is a requirement of our regulator.

We are sorry that you did not enjoy a service that many other customers do enjoy but are pleased to see that our customer services team have spoken to you to resolve this.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere