LANDBAY Anmeldelser 

637
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Landbay is an excellent lender to work with. The process from application through to mortgage offer was incredibly smooth, with clear communication and efficient turnaround times throughout. A sp... Se mere

Bedømt til 5 ud af 5 stjerner

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Se mere

Bedømt til 5 ud af 5 stjerner

Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel institution
  2. Markedsoperatør

Skrevet af virksomheden

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

637 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(637)

133 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Application for simple product switch…

Application for simple product switch submitted beginning of March. Took until May to go through. Understood there would be a soft underwrite but paperwork was submitted and not dealt with thus causing the client to revert to the SVR thus incurring uneccessary expense.

1. maj 2025
Bedømt til 5 ud af 5 stjerner

Easy to communicate

Easy to communicate, very much a common sense Lender!

9. april 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Thank you, Andrius! We look forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Product switch under new scheme

Product switch under new scheme - all worked well.

2. april 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Ian, thank you for your review. We're glad you enjoyed our new product transfers and working with us!

Bedømt til 5 ud af 5 stjerner

quick completion

completion before april deadline due to smooth and efficient process

28. marts 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Gary,

We're pleased we could help you meet the deadline, and that you found the process smooth and efficient. We look forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Exceptional Service

The service Received from the underwriter Katie was exceptional, another offer within 7 days and that included getting the valuation back. My client is a very experienced portfolio landlord and is always very impressed with the choice of products and service received.
Alex my BDM is also exceptional.

26. marts 2025
Uopfordret anmeldelse
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Gary,

Thank you for your review.

We're so glad you enjoyed working with us and have passed your feedback on to Katie and Alex!

Bedømt til 1 ud af 5 stjerner

Avoid

If you are a mortgage broker wanting to look after your clients, avoid this company like the plague, one of the worst experiences sorting what should be simple PT's. Place your case with a lender who can offer something going forward.

19. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with Harry…


I had a fantastic experience with Harry & David from Landbay. They were incredibly professional, friendly, and approachable throughout the process. Their communication was excellent, making everything clear and straightforward. The service was impressively quick, with no unnecessary delays. They went above and beyond to ensure a smooth transaction, demonstrating great expertise and efficiency. It’s rare to find such a combination of speed, friendliness, and professionalism in the industry. I highly recommend Harry & David at Landbay to anyone looking for a hassle-free, seamless experience. It was a pleasure to deal with from start to finish!

18. marts 2025
Uopfordret anmeldelse
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Imran,

Thank you for your five-star review. We're so glad you enjoyed working with us and have passed your feedback on to Harry and David.

We hope to work with you again soon!

Bedømt til 1 ud af 5 stjerner

Landbay.....could do better.....

Landbay agreed the mortgage so i'm grateful. They only issue mortgage offer for 3 months (even for new builds). Offer extensions are non-existent, pick a new product. Buildings Insurance Quote required for a 5th Floor Flat to protect against flooding ...... Noahs Ark insurance came in handy here..... The only reason Landbay got 1 start is because of the underwriter A. Cross! He is a credit to Landbay!

I won't be using Landbay for a long long time....

28. februar 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Dear Lee,

Thank you for sharing your feedback. We are sorry to hear that your experience with Landbay did not meet your expectations, and we appreciate the opportunity to address your concerns.

Regarding the building insurance requirement, we understand your frustration. However, this is a standard procedure for properties with a high risk of surface water flooding, regardless of the floor level. Our primary concern is ensuring that properties are adequately protected and secure, and in cases where flooding could impact accessibility or security, we require confirmation that the insurance terms align with our standards.

We also understand the timing of the property inspection caused delays in processing your mortgage. As the property was a new build and not fully completed within the initial 90-day offer period, we were unable to issue a timely extension. As a result, a new offer was issued based on the available products at that time, which included a slight adjustment in the rate. We acknowledge that this situation wasn’t ideal and apologise for any inconvenience it may have caused.

We’re grateful for your recognition of our underwriter, Adam, and we will certainly pass along your kind words.

We hope you will reconsider using Landbay in the future, and we would be happy to assist with any further questions or concerns.

Please don’t hesitate to reach out directly to discuss any additional feedback you may have.

Kind regards,

Landbay

Bedømt til 5 ud af 5 stjerner

Excellent Service

I recently had the pleasure of working with Landbay on a mortgage case, and I couldn't be more impressed with the service I received. A huge thank you to Katie Zerafa and Rahead Hussain for their exceptional support throughout the process.

From start to finish, Katie and Rahead were approachable, proactive, and always available to address any queries. Their dedication and expertise were instrumental in getting the case over the line, and their professionalism made the entire experience smooth and stress-free.

It's rare to find such outstanding individuals who go above and beyond for their clients, and because of their fantastic service, I’ll certainly be looking to process more cases with Landbay in the future.

Thank you again, Katie and Rahead – I genuinely appreciate your help and look forward to working with you both again soon!

18. februar 2025
Uopfordret anmeldelse
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Irfan,

It's great to hear you enjoyed working with us and are impressed with our service.

We have passed this great feedback on to Katie and Rahead. We look forward to working with you again soon!

Bedømt til 5 ud af 5 stjerner

Fantastic Service

Collette has been extremely helpful and informative throughout the process to ensure we got to offer quickly and efficiently and Paula gave us time to discuss and support the deal upfront so we could submit with confidence

14. februar 2025
Uopfordret anmeldelse
LANDBAY-logo

Besvarelse fra LANDBAY

Thank you for your review, Sam! We're glad you enjoyed working with us and have passed this on to Collette and Paula.

Bedømt til 5 ud af 5 stjerner

Landbay’s new online Product Transfer system

Landbay’s new online Product Transfer system is slick, seamless, and incredibly easy to use—a game-changer for brokers! The process is intuitive, efficient, and saves valuable time. A special thanks to Paula Dowson, whose expert guidance and support were invaluable in getting our first application over the line smoothly. Her professionalism and in-depth knowledge made the experience even better. This new platform is a fantastic addition to Landbay’s offering, reinforcing their commitment to innovation and broker-friendly solutions. Highly recommended!

Gary, Independent Mortgages Direct NE

4. februar 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Hi Gary,

Thank you for your review! We're so pleased you found our Product Transfers seamless and easy to use.

We've passed your feedback on to Paula and look forward to working with you again soon!

Bedømt til 5 ud af 5 stjerner

submitted a btl ltd purchase case with…

submitted a btl ltd purchase case with Landbay after so long and what a smooth and great experience,
i must say that the property was above a commercial unit and previously got declined 3 times,
the under writer of the case was Scott Thomson a very efficient and responsive UW, case went to offer within days.
so next case is definitely will be on top of my list.

4. februar 2025
Uopfordret anmeldelse
LANDBAY-logo

Besvarelse fra LANDBAY

Thank you, Roja. We're so glad to hear you had a smooth experience with us and will pass on the feedback to Scott!

Bedømt til 5 ud af 5 stjerner

Excellent work Landbay!

Great work Landbay! in my opinion you are one of the few lenders that will lend against the increased value of a residential property after light refurbishments have been undertaken and without any fuss! The client is also a first time landlord! Thanks to all your team - from the Development Manger to the underwriter's and finally the completion team!

21. januar 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Thank you for the fantastic review, Andy! We're happy to hear our products could meet your clients needs without any hassle. Looking forward to working with you again soon.

Bedømt til 5 ud af 5 stjerner

Great service as usual from Landbay

Great service as usual from Landbay. Underwriters are super quick to respond and you know what you need to supply to get an offer and completion. And it always helps when you have the best BDM around when things don’t go to plan!

21. januar 2025
LANDBAY-logo

Besvarelse fra LANDBAY

Thank you so much for this review, Eleanor. We're happy to hear our underwriters and your BDM provided the support you needed.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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