Landbay is an excellent lender to work with. The process from application through to mortgage offer was incredibly smooth, with clear communication and efficient turnaround times throughout. A sp... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Se mere
Virksomheden har svaret
We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Se mere
Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Kontaktoplysninger
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Storbritannien
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
4,4
Fremragende
637 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent as always
27. oktober 2025
Efficient
From the beginning Harry Phillips has been amazing, the underwriting seamless and mortgage offer within a reasonable time.
23. oktober 2025
Besvarelse fra LANDBAY
Hi Moshin,
Thank you for your feedback and 5 star review! We hope to work with you again soon.
Landbay are the most unprofessional…
Landbay are the most unprofessional lender i have ever known . I paid off a mortgage account 27th February this year and they still have there charge on the property which means that completion today was postponed . I then called to ask what is going on only to be told that they put the wrong title number on the DS1 so Head Office have sent it back asking for the right title number so more delays and no apologies . I have reported them to the Financial ombudsman so see how we get on .
14. oktober 2025
Uopfordret anmeldelse
Harry and Chris were great
Harry and Chris were great, mortgage offer is issued within 2 days of application for a limited company buy to let purchase
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra LANDBAY
Hi Caner,
Thanks for your review. We're glad you enjoyed working with us and have passed this on to Harry and Chris.
I worked with Christ Plaster on my…
I worked with Christ Plaster on my clients 4 x BTL remortgages and he was incredible to work with. He was so proactive and was able to underwriter and agree the cases in record time., the clients have a large property portfolio and having used other lenders in the past – the service really stood out as exceptional.
I have been so impressed with the overall service provided by Chris and Ian May and wouldn’t hesitate to use Landbay for any new cases.
3. oktober 2025
Besvarelse fra LANDBAY
Thank you for your feedback! We’re thrilled to hear that Chris and Ian delivered such an exceptional experience. Providing fast, reliable service is what we strive for, and we really appreciate your support.
Underwriting was good
6. oktober 2025
Besvarelse fra LANDBAY
Thank you Gary for taking the time to leave a review.
This was a straightforward product…
This was a straightforward product switch. You requested a new valuation at significant cost and very detailed ID request despite the client being an existing client. The delays resulted in the client being on SVR for 1 month and the additional interest cost was avoidable in my opinion.
1. oktober 2025
Besvarelse fra LANDBAY
Thanks for taking the time to share your feedback. Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey. Your comments are really valuable to us and help us continue improving the experience for our customers.
Great service that you can rely on
1. oktober 2025
Besvarelse fra LANDBAY
Hi Andrew,
Thank you. Its great to hear you can rely on our service and working with our team!
Great service and very helpful BDM
24. september 2025
Besvarelse fra LANDBAY
Thank you for your review Leighann!
Just a very good BTL lender that is…
Just a very good BTL lender that is better to deal with more than many others.
25. september 2025
Besvarelse fra LANDBAY
Thank you Andy! We're glad to hear you enjoy working with us and hope to do so again soon.
Great Service
Recently placed a Ltd Co Buy to let with Landbay. Both my BDM Harry and the underwriter, David (who I had direct access to) were extremely helpful. Was a very positive experience and I look forward to placing business with them again.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra LANDBAY
Hi Carole,
Thank you for your review. We're so glad that you enjoyed working with us and have passed your feedback on to Harry and David!
Besvarelse fra LANDBAY
Thank you, Kevin. We look forward to working with you again soon!
Big thanks to Harry Phillips and team…
Big thanks to Harry Phillips and team at Landbay. This was my first Buy to let case with them and am glad to say that I received great help and support at every stage.
Their portal is very user friendly and didn’t feel like it was my first time using it.
Strongly recommend Landbay and team for your Buy to let applications.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra LANDBAY
Thank you for your amazing review, and we're so glad your first case with us went smoothly, Dipak. We look forward to working with you again soon!
This was the most complicated and drawn…
This was the most complicated and drawn out product transfer that I have ever been involved with and I have been a mortgage intermediary for over 40 years!
4. september 2025
Besvarelse fra LANDBAY
Hi Ismail, thanks for taking the time to share your feedback.
Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey. Your comments are really valuable to us and help us continue improving the experience for our customers.
Besvarelse fra LANDBAY
Thank you for your feedback. Hope to work with you again soon!
Rate switch process was painful and…
Rate switch process was painful and felt like a full mortgage application
4. september 2025
Besvarelse fra LANDBAY
Hi Ash, thank you for taking the time to share your feedback.
Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey.
Your comments are really valuable to us and help us continue improving the experience for our customers.
As always Landbay were a pleasure to…
As always Landbay were a pleasure to work with and understood the client requirements and their flexibility allowed for a seamless completion at legals.
29. august 2025
Besvarelse fra LANDBAY
Hi Daire,
Thank you for your review. We're glad you enjoyed working with us and hope to do so again soon!
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