Lamonaspares Anmeldelser 950

TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordering was easy and rubber fridge door gasket seal arrived promptly, so no complaints with service. However it didn't solve the problem and my fridge door now not only has no suction but it won't... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

These were not available in stores and it was very difficult to find the correct ones online. I was only able to do this as I found the original paperwork from 11years ago with their serial number. Th... Se mere

Bedømt til 4 ud af 5 stjerner

Product delivered as expected. Only failure was that despite our paying for overnight delivery, DPD failed to deliver on time. This resulted in our having to delay the engineer to install the part b... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

No response to aftersales request - no phone number to call - when I found a phone number for the company I was then passed from one office to another only to be referred back to the same email addr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

950 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quick and Easy

Quick and Easy, got my order safe and sound and the return to is also quick and easy

27. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Good morning, thanks so much for leaving this 5* review! That is great news. Best wishes. Alexandra

Bedømt til 5 ud af 5 stjerner

Very concise and helpful advice on how…

Very concise and helpful advice on how to avoid future issues with washing machine.

23. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Good morning Rachel, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra

Bedømt til 1 ud af 5 stjerner

The guy arrived looked and said I can't…

The guy arrived looked and said I can't take your dishwasher out so I can't look at it. All because we had a floor covering fitted after the dishwasher was installed?!!!¡!!!!!!! So what now. The company who fitted the floor said there wasn't a problem with it so we now have a dishwasher that doesn't work and no one to repair it!!!!!!!!

26. marts 2026
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Besvarelse fra Lamonaspares

Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra

Bedømt til 2 ud af 5 stjerner

Engineer visit good follow up not

Engineer visit was good however the follow up should not have been needed to chase the fact that the spare parts the engineer ordered had not arrived, after i had to make a call to chase this the item finally arrived on 2 separate days in 2 separate packages

26. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thank you for your feedback Sam. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra

Bedømt til 5 ud af 5 stjerner

Prompt delivery

Prompt delivery. Goods as expected.

26. marts 2026
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Besvarelse fra Lamonaspares

Good morning, thank you so much for leaving this 5* review. Take care and enjoy your day! Alexandra

Bedømt til 1 ud af 5 stjerner

Bought a new freezer compartment door…

Bought a new freezer compartment door was delivered a broken door with bits missing and clearly 2nd hand

26. marts 2026
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Besvarelse fra Lamonaspares

Thank you for bringing this to our attention. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Was able to track the engineer. Completed the job quickly and cleaned up. Couldn’t ask for anything else.

26. marts 2026
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Besvarelse fra Lamonaspares

Hi Julie. We are so pleased to read your positive comments, thanks for leaving such a great review. Alexandra

Bedømt til 5 ud af 5 stjerner

Great priduct

Great priduct, easy to order and payment. But did take a while to arrive.

26. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thank you for your positive feedback. We have shared your comments with the appropriate team. Best regards, Alexandra

Bedømt til 1 ud af 5 stjerner

Refunds not dealt with efficiently

Not very good on dealing with returns. Emails are not answered. Refund remains unrefunded!

10. marts 2026
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Besvarelse fra Lamonaspares

Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra

Bedømt til 1 ud af 5 stjerner

Paid for Tray that Never Arrived

I paid Lamona Spares £61.51 for two items a. oven tray and b. oven tray wire insert. They have sent me the wire tray insert and i did not receive the tray.
So, I asked them to either send me the tray within 7 days or arrange to take the back the wire insert and provide a full refund. I haven't heard anything since. I would not use them again. They were suggested to me by Howdens Joinery as they supply the lamona Ovens, hobs etc

1. april 2026
Uopfordret anmeldelse
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra

Bedømt til 5 ud af 5 stjerner

Efficient

On time, efficient well manned and job done

19. marts 2026
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Besvarelse fra Lamonaspares

Thank you for your positive feedback. We have shared your comments with the appropriate team. Best regards, Alexandra

Bedømt til 1 ud af 5 stjerner

Awful customer service

Does this company actually get back to customers. I made an order thurs (last week) £6.95 delivery and still waiting for item and 2 contact us forms sent and no response. A tel number would be appreciated

30. marts 2026
Uopfordret anmeldelse
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thanks for getting in touch. Please be assured your comments have been logged and sent to the appropriate team for further investigation. Kind regards, Alexandra

Bedømt til 1 ud af 5 stjerner

The shelves didn’t fit my fridge

The shelves didn’t fit my fridge. They were too small even though it said my model

23. marts 2026
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Besvarelse fra Lamonaspares

Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra

Bedømt til 1 ud af 5 stjerner

Rang them up to get a quote because the…

Rang them up to get a quote because the hob and the oven (both electric) were not working. They said that I would have to pay 2 charges because both items weren't working, but use the same plug! How ridiculous. 2 charges warrants 2 engineers. Very unhelpful and I won't purchase any items from them again.

30. marts 2026
Uopfordret anmeldelse
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thank you for raising this with us. We’ve shared your comments with the relevant people who will investigate further. Sincerely, Alexandra

Bedømt til 3 ud af 5 stjerner

It took a week before they even sent…Long delivery time

It took a week before they even sent the stocked goods out. I got the items nearly 2 weeks after ordering them. The parts were correctly packaged and were fine

17. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thank you for your feedback Peter. We’ve noted your comments and shared them with the appropriate team for review. Best regards, Alexandra

Bedømt til 1 ud af 5 stjerner

Warranty company are terrible!

The company, Pacifica, they use for warranty is terrible, needed my appliance fixed, instead their engineer came, broke it further, broke another one of my appliances and left my kitchen in a state. Their customer service is terrible and has been a terrible experience from start to finish!

18. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Thank you for bringing this to our attention Carl. Your feedback has been shared internally with those best placed to review it. Regards, Alexandra

Bedømt til 5 ud af 5 stjerner

great trades person

great tradesperoson , great communication .problems resolved

24. februar 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Hi Susan, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alexandra

Bedømt til 5 ud af 5 stjerner

When booking the visit and repairs

When booking the visit and explaining the problems the gentleman I spoke to was extremely helpful.
Confirmation of the arranged visit was quickly received The Engineer who came notified us of his estimated time of arrival. He was was very pleasant and helpful and fixed the problems. It was excellent from start to completion.

11. marts 2026
Lamonaspares-logo

Besvarelse fra Lamonaspares

Good morning Richard, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Alexandra

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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