Lamonaspares Anmeldelser 950

Quick and Easy, got my order safe and sound and the return to is also quick and easy

Very concise and helpful advice on how to avoid future issues with washing machine.

The guy arrived looked and said I can't take your dishwasher out so I can't look at it. All because we had a floor covering fitted after the dishwasher was installed?!!!¡!!!!!!! So what now. The company who fitted the floor said there wasn't a problem with it so we now have a dishwasher that doesn't work and no one to repair it!!!!!!!!

Engineer visit was good however the follow up should not have been needed to chase the fact that the spare parts the engineer ordered had not arrived, after i had to make a call to chase this the item finally arrived on 2 separate days in 2 separate packages

Prompt delivery. Goods as expected.

Bought a new freezer compartment door was delivered a broken door with bits missing and clearly 2nd hand

Great service. Was able to track the engineer. Completed the job quickly and cleaned up. Couldn’t ask for anything else.

Great priduct, easy to order and payment. But did take a while to arrive.

Not very good on dealing with returns. Emails are not answered. Refund remains unrefunded!

Small window for arrival time

The engineer was, prompt, friendly and very efficient.

I paid Lamona Spares £61.51 for two items a. oven tray and b. oven tray wire insert. They have sent me the wire tray insert and i did not receive the tray.
So, I asked them to either send me the tray within 7 days or arrange to take the back the wire insert and provide a full refund. I haven't heard anything since. I would not use them again. They were suggested to me by Howdens Joinery as they supply the lamona Ovens, hobs etc

On time, efficient well manned and job done

Does this company actually get back to customers. I made an order thurs (last week) £6.95 delivery and still waiting for item and 2 contact us forms sent and no response. A tel number would be appreciated

The shelves didn’t fit my fridge. They were too small even though it said my model

Rang them up to get a quote because the hob and the oven (both electric) were not working. They said that I would have to pay 2 charges because both items weren't working, but use the same plug! How ridiculous. 2 charges warrants 2 engineers. Very unhelpful and I won't purchase any items from them again.

It took a week before they even sent the stocked goods out. I got the items nearly 2 weeks after ordering them. The parts were correctly packaged and were fine

The company, Pacifica, they use for warranty is terrible, needed my appliance fixed, instead their engineer came, broke it further, broke another one of my appliances and left my kitchen in a state. Their customer service is terrible and has been a terrible experience from start to finish!

great tradesperoson , great communication .problems resolved

When booking the visit and explaining the problems the gentleman I spoke to was extremely helpful.
Confirmation of the arranged visit was quickly received The Engineer who came notified us of his estimated time of arrival. He was was very pleasant and helpful and fixed the problems. It was excellent from start to completion.