Virtal Guitar Anmeldelser 

I'm pretty sure I e been scammed like several other people here. I placed my order a couple weeks ago. 3 days ago it says its been shipped but that's a lie. Fed ex says it hadn't received my package only the info has been sent for a label to be created so I email and I keep getting the SAME LAME ANSWER!!! they keep sending me the tracking # that shows that only the label has been created! I'm contacting the BBB and I will COMMENT ON EVERY SINGLE POST ON FACEBOOK UNTIL I GET THE RING OR MY MONEY BACK!
**I just received a new email from Fed Ex stating that it is preparing for shipment to be delivered Jan 6. It also says Per Shipper it cannot be delivered sooner than that!! Why not?

Almost everything. It's beauty. However the size is too big. And I ordered the same size as all my other rings

"I ordered 2 pieces from them. One was gorgeous but the other had a flaw: the incorrect color of stone was placed in the setting. I sent them a picture explaining my concern. They replied that it was a Final Sale and therefore they did not have to honour an exchange or return. I couldn't believe that they would not stand behind their workmanship and do right by their customer. So be very wary of this company. My experience is essentially a coin flip. There is a 50/50 chance you will pay for an inferior quality item that they will not make right. BUYER BEWARE!!"

I was so happy with my ring set when it arrived, but a stone on the side of my engagement fell out after wearing it for two weeks. I decided to make a purchase because the set was inexpensive with the discount I received. Don't waste your money or time with their products.

They advertise 30 day return policy. when you try to return they tell you it must be returned within 7 days. then they will not refund you all the purchase price. they hold your order in fedex warehouse to make you wait longer. i guess a punishment for not paying for a quicker delivery date. This company is difficult to get in touch with. Very poor customer service.

Je vous déconseille d'acheter sur le site. Les bagues son des copine complètement ridicule. Des image qui ne correspond en aucun cas au articles reçu. Des voleurs. Un service client qui vous fond comprend que les lumières sur les photos justifient que les bague ne sont pas les même en vrai

As you see I wrote poor review and still yet I have heard nothing from this company. Other reviews I see that they direct unhappy customers to their email which is the same as their online chat that does not lead anywhere. I urge Christmas shoppers NOT to order here you will lose your money. I have written a letter to the BBB and they are going to follow-up. Ask your bank about wire fraud transactions and file a claim on your transaction if you are like me and had your money taken out of your account and no product delivered. I am going to keep writing reviews DAILY until my money is back in my account!

Accordi g to Fed Ex, Lajerrio pivks the delivery date. My package has been sotting at the local Fed Ex office for 2 days and they have been instructed not to deliver it until 2 more days. I feel that if you pay for something, you shoukd be able to get it as soon as possible. Also when I went to their customer servive chat room all I got gor an answer was the tracking number. Duh..I already have it. Then when I went further asking them why I have to wait, they ended the chat. Terrible customer service and ridiculous that they deliberately hold your purchase longer than necessary for delivery

I ordered a beautiful ring from their website on Nov 12 2019, I received an email saying the item had been shipped on Nov 19 2019. The email said it was shipped via USPS and provided a tracking number; then I received another email saying it was shipped via FEDEX, the same tracking number. Every time I check either website it says that they are waiting for the package, it seems like labels were created but no item was actually shipped. When I go on the Lajerrio website to try and chat online with a customer service rep, no one is available, so I can only leave email messages. They have responded to my emails but keep saying that they did ship the item and to keep checking back on the FEDEX website. Today is Dec 4 2019, and still no update and no ring.

I am so upset because I should have never trusted this website. I purchase online all the time and I've seen this page advertising often so I figured there would be no danger--think again.

Now I don't even know what to do!

PS. Today is 12/16/19 and I just received my ring. I was constantly following up with Lajerrio and they were responsive. The service rep finally responded that the carrier had misplaced the package so I am not sure if the one I received was the original ship or a reshipment. But, I do love the ring. It's really beautiful. I just wished they would have been more proactiv and clear about the status so I wouldnt have jumped to conclusion out of worry. This is my first time ordering from them, I was sure it was a fraud, but turns out that something did happen. Why I am now here correcting.

Everything comes in on time or even before the time! I've bought rings from you guys three times now and I'm never disappointed.

I just received my ring set. It is more beautiful than what I thought, It was worth waiting for, Thank you

I saw a ring on their website that I fell in love with. I ordered the ring. Was excited to receive it. I wore the ring once but upon looking at it i noticed some big imperfections such as the stone set to far down to where the prongs would snag on stuff if i continued to wear it etc. the design on the side was not centered to match on both sides which made the ring look like it was twisted etc. After communicating with them about this and just wanting the ring made right first response from rep was a 40% coupon so wait im loosing money on something they messed up on and then if i woulld have to spend more money to get another ring while they profit. Second response from rep when I asked could the ring just be replace with the correct ring was told no and then it went to 30% coupon. So from 40% to 30% while we still discussing the same issue. Naw. They have lost a customer which im sure they dont care but I will not tell anyone to buy from them because they dont stand behind they work. Big ripoff. They may have got my money this time but wont have the chance again.

I absolutely fell in love with the ring on the website and it took me months before I choose something. The ring I got was 90 dollars and I ordered it October 24th and with the free shipping it took till November 14th. Once I recieved it I noticed it was a little big although I had used their sizing chart to choose my size. I reached out to them to see if I could exchange it but I had already taken off the tag and they said I would be unable to exchange it now. I just got a dollar extender and it fits snug. Honestly it looks better than my sisters 1500 dollar ring. I would just recommend do your research on the ring you want and go .5 size down with their chart.

I ordered a ring from them since the beginning of October we are now in November almost December and nothing! I contacted them and emailed them regarding my order and they have not responded! This is ridiculous !

I, like the previous poster, have had very similar issues with this fraudulent company. I should have seen the red flags in the beginning, but I tried to remain optimistic. Before the ring had even shipped, I checked their website to get my tracking information and it mentioned something about my dress was being tailored and delivery would take longer than expected...I purchased two rings; NOT a dress. I contacted the company and they claimed their “system was broken”. I saw on their Facebook page that was a very common excuse they gave to people questioning where their rings were. RED FLAG. I finally received the ring (from Hong Kong-NOT US based like they claim to be) and I was in absolute disgust. The main engagement ring looks like a $10 ring bought used off of eBay-the stone is cloudy, gaudy, and CHEAP looking. The diamond eternity band had a stone fall out immediately. I contacted customer service and spoke with the same rep back and forth, sending her pictures of the ring and it’s “fallen stone” as she’d call it. Finally after five days worth of messaging back and forth, and her telling me that I’d have to pay for return shipping (HORRIBLE CUSTOMER SERVICE), she told me MY RING WASN’T ELIGIBLE FOR A RETURN BECAUSE THE TAGS WERE REMOVED. The initial pictures I sent clearly showed the tags were removed-THIS WAS NEVER MENTIONED PREVIOUSLY. These people are pure scam artists. I paid over $150 for GARBAGE. I will be filing a complaint with the BBB as well, along with leaving the same reviews repetitively on their social media platforms.

Received my ring after a month. Opened the outer mailing package which has absolutely no damage. However, the Lajerrio box which was white ( should be dark navy blue as shown in their advertisements online) was destroyed. The back panel of the box which holds the box together- only one side of panel was held on with tape. The rest of the panel hung down, the corners of the top of the two drawer box were worn and you could see the cardboard. The top of the white box has scratches and black marks. You have to hold the back of the two drawer box to pull the dirty drawers out once any the drawer is removed the whole box collapses. The polishing cloth was white with black hairs on it. And, the black shopping bag it was in has black stuff in the bag. The ring had no tag on it. The tag was completely covered on black lint but intact. The ring box didn’t fit the ring so the ring was laying on its side
The ring is very cloudy like there is some stuff on it, it was definitely worn before and I didn’t pay good money for this crap. I’ve had 13 emails to Ivy and Joy (which aren’t their names and it’s not a US based company). I have asked them to pay for the return, they don’t reply. I’ve asked for a phone number where I can call and speak to someone about this matter-as the ring was to be a gift. NOT EVEN AN APOLOGY. They treat me like I did something wrong. They keep stalling asking for pictures I’ve sent 12 pictures. When in the time they’ve taken to ask for pictures they could have resolved this. They are scammers and treat their customers horribly. DO NOT BUY FROM THEM! REPORT THEM TO THE BETTER BUSINESS BUREAU!!!! Because if you return without a packing slip how do they know it’s your item. They claim to have a 30 day return policy. I’m not trusting them. They can pay for the return since they screwed up. You can’t even have a proper box? They know what they sent, they put it in the mailing package. Then they try to blame USPS. There is no way that happened in mailing. Impossible. That was a old box they pulled out the trash. AND THERE IS CHINESE WRITING UNDER THE SHIPPING LABEL THAT I CAN SEE BECAUSE THE LABELWASN’T PLACED ON THE CENTER OF THE PACKAGE. SCAMMERS!!!!

My finance got me a ring in July and pretty much all of the jewels are either gone or loose can you please replace it? It shouldn’t have done any of this

Great jewelry. Loved the quality.

I ordered a ring from LAJERRIO... they debited my card, and never sent me a confirmation email or tracking #. I have tried contacting them and I get an automated response ! They never sent my tracking number or order #!! Never again. They will RIP you off. PLEASE do dont order from LAJERRIO !!!

Me and my Husband loves our rings and everyone else love them to thank you guys again for our beautiful rings.