It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
Virksomheden har svaret
Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company agai... Se mere
Virksomheden har svaret
I can only recommend you check these guys out. I was very impressed with the product which had a slight issue and once emailed, same day response, issue addressed and offered some money off. Great cus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Kontaktoplysninger
128 City Road, EC1V 2NX, London, Storbritannien
- info@laipaca.com
- laipaca.com
4,6
Fremragende
99 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Absolutely gorgeous items
Absolutely gorgeous items. Delivered quickly & the exchange I wanted was sorted without hassle. Would definitely recommend this company & will buy from them again.
13. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review
Great product and very well designed…
Great product and very well designed and manufactured
30. november 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Lovely blankets but unfortunately did…
Lovely blankets but unfortunately did not match the colours in the loung. Thank you though for an easy return and prompt refund.
3. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Great customer service and quality…
Great customer service and quality products.
Regretfully, we had to return simply because of a clash of colours.
Refund was processed very swiftly - thank you very much
20. november 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for your feedback! We’re delighted we could organize the return swiftly for you. We hope to see you again in the future!
Please note that the perception of color can vary depending on the lighting in your home. All our photos are taken under bright studio white lighting, so colors might appear slightly different in spaces with warm yellow lighting. Additionally, vibrant surroundings, such as blue walls, can influence how colors are perceived. If you have any doubts, we’re always here to help you choose and answer your questions!
Excellent service and quality product
Excellent service and quality product.
I ordered a blue blanket for our room. It arrived quickly and was a rich beautiful colour, lovely and soft. Unfortunately I had to return it because moh disliked the colour, I was very sorry because I loved it. Sigh.
The communication with Laipaca was excellent and the refund was quickly issued. Highly recommend this company and their products.
14. november 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
A wonderful company with which to do…
A wonderful company with which to do business
selling a great product.
I bought a soft warm blanket, very beautiful,
big enough to cover my bed, soft enough to snuggle
and wrap up in.
Highly recommended.
8. november 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you very much for this review!
Gorgeous blanket
I am so pleased with this beautiful blanket it’s an absolutely stunning colour and will look gorgeous in my lounge.
19. oktober 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Product is superb
Product is superb, soft and light and very warm. Beautiful colours and lovely sheen.
17. september 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this 5 star review!
Excellent product and delivery ontime!
19. juli 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Ordered a lovely throw on Wednesday
Ordered a lovely throw on Wednesday. It arrived via next day delivery as promised and I was using it to keep warm and cosy on Thursday. Very pleased with the throw and delivery. Thank you very much
21. juni 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Warm and cosy
23. juni 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
The instant efficieny
The instant efficieny - the four for three - the quality of the throws!
16. juni 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thanks for reply!
Super soft and warm alpaca blanket
Super soft and warm alpaca blanket - great price and quick delivery!
18. maj 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
No washing/ care label or guarantee it's alpaca
It's a big blanket with a nice soft feel to it, however it's not got alabel saying what it's made from and no washing/care instructions.
21. april 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Dear Janet Sykes,
Thank you for sharing your feedback on Trustpilot. I'm glad to hear that you appreciate the size and softness of the blanket. However, I apologize for the absence of a label and washing instructions. We value your input, and I will make sure that this information is available in the future.
To care for your blanket, I recommend the following steps:
Hand Wash Only: Gently hand wash in cold water using a mild detergent. Avoid wringing or twisting the blanket.
Rinse Thoroughly: Make sure to rinse out all the detergent using cold water to prevent shrinking.
Lay Flat to Dry: Lay the blanket flat on a clean towel. Roll the towel with the blanket inside to remove excess moisture.
Unroll and let the blanket air dry.
Avoid Bleach: Please avoid using bleach as it can damage the fibers and alter the color.
Thank you once again for your review.
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