It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
Virksomheden har svaret
Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company agai... Se mere
Virksomheden har svaret
I can only recommend you check these guys out. I was very impressed with the product which had a slight issue and once emailed, same day response, issue addressed and offered some money off. Great cus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Kontaktoplysninger
128 City Road, EC1V 2NX, London, Storbritannien
- info@laipaca.com
- laipaca.com
4,6
Fremragende
99 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Lovely product but very expensive
Fast delivery; lovely design BUT
Extremely expensive - I'm not sure the product is worth the price.
I have no idea whether the blanket is actually Alpaca wool. There's no label and importantly no care instructions.
I wouldn't buy again at the price I paid.
13. maj 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Dear Paul,
Thank you for your honest feedback and for taking the time to leave a review. We’re truly sorry to hear that the experience didn’t meet your expectations.
Our alpaca blankets are handcrafted in small batches from natural alpaca wool, which is a premium, sustainable fibre known for its warmth, softness, and durability. The price reflects not only the high-quality materials but also the fair wages paid to artisans and the ethical sourcing behind each piece.
We also apologise for the missing label and care instructions. Here’s how to care for your alpaca blanket:
• Machine Washable: Use the gentle or wool cycle with mild detergent and cold or low-temperature water.
• Low Spin: Choose a low spin speed to avoid damaging the fibres.
• Drying: Never use high heat. Tumble dry on low or air dry to prevent felting.
• Avoid Bleach: Bleach can damage the natural fibres and alter the colour.
We appreciate your support and take your comments seriously as we continue to improve. If there’s anything we can do to assist further, feel free to reach out.
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
These are the most beautiful blankets…
These are the most beautiful blankets I’ve ever had they are very soft and warm and they add elegance and colour to my bedroom and lounge and the delivery was super quick and I will definitely be back for more and yes you pay a little bit more but your paying for quality
12. marts 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for your review!
Everything I needed to know is on the…
Everything I needed to know is on the website. For the blanket I bought there was very little variation between colour shown on website and the actual product itself.
Goods arrived on time and well packaged. Blanket/throw is light but certainly makes a difference when used over a duvet.
10. marts 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thanks for this review!
Lovely blanket…
Lovely blanket arrived very quickly and was just as described on the website. It is very light and warm baby alpaca in natural colours. I would recommend it.
11. februar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review! We would be delighted to see you among our customers again!
Aztec Paterned Baby Alpaca Blanket
Purchased three of these for use in my tipis. Beautifully soft, amazing warm. The pattern is perfect.
9. februar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Beautiful colours
Beautiful colours, well made. Clever border design. Sadly doesn’t have a label sewn in giving its fibre content. It’s a gift and the recipient would be thrilled to know it was alpaca. Also no cleaning instructions
6. februar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for your kind words, Marcie! We’re thrilled to hear you loved the colours, craftsmanship, and border design of your alpaca blanket. We sincerely apologise for the missing label and care instructions.
Here’s how to care for your alpaca blanket to keep it soft and beautiful for years to come:
• Machine Washable: Use the gentle or wool cycle with mild detergent and cold/low-temperature water. Choose a low spin speed.
• Drying: Tumble dry at low temperatures or air dry. Avoid high heat as it may cause felting.
• Avoid Bleach: Never use bleach, as it can damage the fibres and affect the colour.
Thank you again for your support – we truly appreciate it!
Amazing blanket
Amazing blanket. Softness is incredible, colours are beautiful and it was delivered incredibly quickly. Big recommend.
26. januar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for your kind words! We truly appreciate your support.
Prompt and as ordered.
24. januar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for your 5-star review! We’re thrilled you loved your experience with us. Hope to see you again soon!
Gorgeous blanket
A truly beautiful Aztec blanket. Lovely colours, wonderfully warm and soft. Highly recommended.
21. januar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Very good quality
We bought 2 blankets and a poncho….. they are very warm, soft and silky touch and love the colours( metallic blue blankets).
The beige poncho, it’s very warm and light. When I go out with it, my shoulders are very warm and feeling like a nice hug😊
10. januar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
So easy to deal with and fast delivery
So easy to deal with and fast delivery. Also, many options of color to choose from
8. januar 2025
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you so much!
top product
top product, lives up to its description. warm, cosy and comfortable blanket.
29. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Quick response & delivery
20. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Wonderful bed throw .
Wonderful soft and exquisite blanket ! Extremely pleased with the quality ! Slight problem that (Evri ) lost package but was immediately put right by Alexander and I received within 24hrs .
Highly recommended!
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Brilliant work
10. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review
I returned the blanket
I returned the blanket. The returns process was simple and communication swift, i did have to pay return postage myself. The blanket comes with no brand label/care or composition info, which I think is a significant oversight given the price point.
8. december 2024
Besvarelse fra Laipaca: Handcrafted Alpaca Finery
Thank you for your feedback. We’re sorry for any inconvenience caused and will do everything to improve. Your input is invaluable to us!
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