DO NOT order a gown from ladyblacktie. The dresses are mis sized and the return policy is misleading. You cannot return for your money back - only for store credit. If you pick the perfect dress th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience has always been very positive. I have purchased many dresses with Lady Black Tie, most recently a gift for my niece, the Giselle Dress. I found the email customer service to be helpful w... Se mere
Wow this store is absolutely amazing! Great quality dresses, super fast delivery and the BEST costumer service ever!!! 10/10 SO thankful for this store, the owner and their costumer service team reall... Se mere
Virksomheden har svaret
Purchased a Christmas gift which was delivered 11/25/25 so it was not tried on until Christmas day the dress is small for what was described in there size chart. They refused a return saying it falls... Se mere
Virksomheden har svaret
3,1
Middel
65 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dress didn't ship in time
Dress didn't ship in time. We ordered 3 weeks ahead! Return policy is in store credit only and they would not cancel the order even though we asked before it even left there building! So disappointing!!
2. maj 2021
Uopfordret anmeldelse
Besvarelse fra LBT
Hello Kerry!
We are so sorry to hear about your experience in early 2021. At that time, there were many supply chain and severe shipping delays that impacted our industry, which was not the experience we would have wanted for our customers. We only want our customers to love shopping with us.
Thankfully, these issues no longer impact us and all our dresses ship out in 1 business day from date of order now.
We'd love to exceed your expectations next time if you give us another shot :)
Kindest,
Lady Black Tie
Unprofessional
Unprofessional. Cheap dresses. Wont uphold exchange policy. Buyers beware compete online scam
20. april 2021
Uopfordret anmeldelse
Not a good experience so far
My daughter ordered a dress 5 days ago. We paid $30 extra to have it shipped withing 3 days and still no dress. We checked the status online and it says it has not even been shipped. I have tried to contact customer service twice since yesterday by email and still no response. At this point we have no idea if she will have it in time for prom, which should have been no problem.
15. april 2021
Uopfordret anmeldelse
Besvarelse fra LBT
Hi Sandra,
Glad we could help you out with your order during Prom season and could resolve this for you! We hope your daughter had a great time at her event!
Kindest,
Lady Black Tie
The dress is just breath taking!
The dress is just breath taking!! I have NO regrets of purchasing this dress. The material has a light stretch and is very comfortable to wear. The dress itself is flattering!! I have received many compliments about it. I am beyond happy to have made the decision to get this beautiful dress. The dress is exactly like the picture on their site. The material is gorgeous and the delivery didn't take long!
3. februar 2021
Uopfordret anmeldelse
Besvarelse fra LBT
So glad you loved your dress! Thank you for sharing :)
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