DO NOT order a gown from ladyblacktie. The dresses are mis sized and the return policy is misleading. You cannot return for your money back - only for store credit. If you pick the perfect dress th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
DO NOT order a gown from ladyblacktie. The dresses are mis sized and the return policy is misleading. You cannot return for your money back - only for store credit. If you pick the perfect dress th... Se mere
Virksomheden har svaret
My experience has always been very positive. I have purchased many dresses with Lady Black Tie, most recently a gift for my niece, the Giselle Dress. I found the email customer service to be helpful w... Se mere
Virksomheden har svaret
Wow this store is absolutely amazing! Great quality dresses, super fast delivery and the BEST costumer service ever!!! 10/10 SO thankful for this store, the owner and their costumer service team reall... Se mere
Virksomheden har svaret
Purchased a Christmas gift which was delivered 11/25/25 so it was not tried on until Christmas day the dress is small for what was described in there size chart. They refused a return saying it falls... Se mere
Virksomheden har svaret
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We drove over an hour to Lady Black Tie and feel it was well worth it. The staff was curtious and explained exactly what the process to try dresses on is, as well as, the timeline in the dressing room per person. They were helpful without being pushy. It's not a large expansive boutique, but I think for that reason, it is run effectively and efficiently. It gives anyone going in there a chance to try on dresses without having an hour to 3 hour wait like other similar boutiques. The selection of dresses is great!

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Found the dress I love!!! It’s a green dress with glitter and they were so helpful with finding it!!! I would definitely come back here again soon!!!

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Wow this store is absolutely amazing! Great quality dresses, super fast delivery and the BEST costumer service ever!!! 10/10 SO thankful for this store, the owner and their costumer service team really came through for our family and we are forever grateful! This business deserves everything and more! Please support this store any way you can! May God bless them always!

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Lady was very helpful and kind. My favorite prom place!!

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This was the first dress I have ever ordered online and it was absolutely perfect! I got the lyra gown and it was beautiful! Shipping was extremely fast and the quality of the dress is unreal! I am completely in love Lady Black Tie and will be buying dresses from her from now on.

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Amazing selection of dresses with amazing quality!

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I found the perfect Portia and Scarlett gown for my daughter’s prom. It arrived In three days and the gown is absolutely beautiful and fits perfect. I am so glad I took a chance on purchasing from this site.

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My daughter found a dress in a local shop that she loved except she wanted it in red and they didn't have it. She found Lady Black Tie online and saw the exact dress she wanted. We ordered the dress on Wednesday and received it Saturday! It is beautiful, exactly what she was looking for and $60 cheaper through Lady Black Tie!! I must admit, I initially had some reservations about ordering after reading some negative reviews but I'm so glad I went forward with the purchase. The dress is exactly what she wanted, fast shipment, and easy tracking through the USPS tracking number I was provided in my confirmation email. No need to download any app. We will definitely order from this shop in the future!!

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absolutely blown away with this company! I've never recieved faster shipping, quality dresses that fit perfectly!! and such a beautiful selection of dresses!
ordered my dress Tuesday night and recieved it Friday morning.
I have an athletic build but extremely large breasts. I fit a size 6 pants and a DDD42 on the top (not a blessing it's a curse)! it's damn near impossible to find a dress forgiving to my bust while also eccentuating my 24 inch waist and 30 inch hips. I bought the Khaleesi dress in steel blue and the Giselle dress in mustard yellow in a size ten. The Khaleesi dress was perfect in a ten because I could also adjust the waist to fit while also giving my breasts a comfortable fit (with some serious side boob action) ! as for the mustard yellow Giselle dress it is a bit tight around the bust but loose around the waist but still looks fantastic and is still comfortable. these dresses aren't stretchy so please pay close attention to the size chart.

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Horrible company
Ordered my prom dress 5 weeks before the event and was lied to about the shipment date repeatedly. I contacted them 2 weeks before my prom and told them I needed the dress by the event date and they promised the dress was shipping out that weekend. The dress never arrived and they stopped responding to me. At the last minute I had to buy a another dress for my prom or miss it and the worst part is that they shipped the dress after the prom and now I’m stuck with it.
Stay away from this company or you will be sorry like I was .
****UPDATE: More Lies, I responded to LadyBlackTie through Trust Pilot and provided my full name with order number and never received a reply. SO DECEITFUL

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Very disappointed to have received another customer’s invoice and dress. Now I have to go through the trouble of returning it (no return label) and wait for store credit to get the $140 dress I paid for.
I appreciate the fast shipping, but I would have rather waited another week if it meant receiving what I ordered!
Update: mistakes happen. I’ve been given a return label and my dress will be shipped today. Thank you. Excellent customer service!

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Absolutely amazing quality & fast shipping! I bought my engagement dress from here and it was just perfect.
Make sure you want the dress or anything from their website before ordering. You have to pay for the return (and the dresses are heavy so $$$$ to return) and they only give you store credit. The dresses are great quality but the two I ordered are made for a specific body type. I'm athletic and have a decent figure but these still bunched and looked so unflattering. I am super disappointed and not have a $225 credit to a website I'll never buy from again.

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Horrible customer service. Does not offer a full refund even when item is not listed as described. Makes you pay for shipping returns too which is like $14 dollars.
Worst company I’ve ever worked with. Purchase the same dress from a different site.
UPDATE:
I’ve emailed the site and will update review to say whether or not they have resolved my issue. I also noticed they deleted my review of the dress with my issue on their website.

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Do not purchase from Lady Black Tie (especially online). Online, they only offer a store credit, you are required to pay to have the item shipped to you (US$14) and shipped back to the merchant (CA$10).
I unfortunately was not satisfied with the quality of the product. the packaging in which it arrived, the quality of the dress leads you to believe you purchased a dress for $10 on "Wish". The seams we’re not aligned, there were uneven stitching on the back of the dress causing “bumps”.

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Awesome dresses! so happy with Lady Black Tie! The dresses are like you see! Fast delivery!
I had to exchange the size of the dress I ordered, so I email them because my event was close and I was nervous I wouldn't get it on time, customer service is excellent! They answered me fast back, very helpful, organized an early store credit for return, purchase to get other, and with the excellent work they do, I received it on time! Thank you so much!
Love Lady Black Tie, the dresses are so beautiful and the services awesome!
Definitely I would buy again!
Highly recommended!!

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Poor quality. Horrible tailoring. I purchased $369 dress and the dress that was delivered was not even tailored correctly. Horrible customer service and they do not return the money. Store credit for buying poor quality clothes again. Do not recommend them at all

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Please do not buy the whole experience was awful! I placed a order at night around 12:00 within a hour that verse same night I sent a email to please cancel .. the next morning I got a email early the next morning saying I'm sorry but your order is already being made my our Designers.. really? So the order was sent as soon as I got it I read their address and and rerun instruction .. so I sent the dress on its Way back to get a credit because they do nor offer exchanges or any sort. I was told I sent the dress to the wrong place I used the address on the site. Sorry I hate to run down business everyone needs to eat in life but ... Please don't buy terrible service. I'm all let $200 out ... no dress no credit ans no means to make this right for me.

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I bought The Celine dress in white, I received the dress in 4 days! The dress was beautiful...the material was exactly was I was hoping for. Perfect! I can’t wait to buy another dress! I have to give credit where credit is due. ❤️ Great experience!

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