I signed up all three of my boys for the Lacrosse Fanatic skills instructional program over the xmas holiday break.. What a treat to have gained so much stick and game knowledge in such a short time,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rewards program and shipping policies are amazing! The website just seems a bit dated compared to others and there were some products that I was surprised to find weren’t sold online such as the ECD I... Se mere
Virksomheden har svaret
It’s been 1 week and 4 days and still do not have a tracking number and no idea when we I’ll receive our delivery. Unfortunately, it hasn’t been a good experience and just sent a 4th email, hoping t... Se mere
Virksomheden har svaret
So far, so good: fair pricing, good selection, easy-to-navigate website, and same-day shipment. Haven’t received my new stick yet, but looking forward to getting it. Update: My new Gate professiona... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers. Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Kontaktoplysninger
9500 Micron Ave., Suite 122, 95827, Sacramento, USA
- 916-363-8700
- retail@lacrossefanatic.com
- lacrossefanatic.com
GRATEFUL for a quick turn
GRATEFUL for a quick turn. Fingers crossed it delivers by Friday!!!
7. august 2023
Great job!
As usual, LAX fanatic is at the top of their game with customer service! Thanks guys!
6. august 2023
Top notch customer service
Top notch customer service! They strung a head within 24 hours for my son because he needed it for a tournament that weekend. However, we had a family emergency and had trouble getting to the store to get it before the tournament. I called to inform them about why we had not picked it up and they overnighted it to our house at no extra charge - we had it the next afternoon. Thank you guys!!
17. juli 2023
Customer service is second to none
13. juli 2023
Custom perfect
The custom strung head was perfect! Quick delivery, great color selection, just what my high school wanted. Would definitely purchase another if he needs it.
6. juli 2023
Friendly staff & website easy to navigate
Website is very easy to navigate. Staff was super friendly and helpful from the time I entered the store to pick up my items to the time I walked out the door. Lacrosse Fanatic always has what I’m looking for and at reasonable prices (as far as LAX gear goes).
22. juli 2023
smooth and fast transaction with…
smooth and fast transaction with incredible customer service. highly recommend!
3. juli 2023
Besvarelse fra Lacrosse Fanatic
Stephanie,
Thank you for shopping with us. As with most orders placed on our website, yours shipped out the same day. And it looks like you will see it in just a couple of days. Please visit our site again the next time you need any lacrosse gear. Thanks again.
The perfect sales experience for me
The perfect sales experience in my opinion. Educate and inform me, but don't give me the hard sell. I appreciated the time the staff took to give me all of the options for our daughter's first kit. We'll be back for sure as she grows in the sport.
1. juli 2023
Besvarelse fra Lacrosse Fanatic
Matt,
Thank you for your business. We are thrilled to hear that you had the perfect shopping experience. It sounds like our team executed our mission perfectly. Explain all of the options to the customer and let them decide for themselves what is best without any upselling. We hope your daughter loves the game. Please let us know if there's anything else we can do to help along the way. Thanks again.
Service was great!
10. juli 2023
Besvarelse fra Lacrosse Fanatic
Mike,
Thanks for shopping with us. We're glad you received great service from our team. We look forward to helping you again in the future. Thanks again.
Customer service is always great
24. juni 2023
Besvarelse fra Lacrosse Fanatic
Mike,
Thank you for your repeat business. It is so good to hear that you are consistently getting the 5-Star service we strive for. We'll do it again the next time you stop by. Thanks again.
I made a mistake when ordering and was…
I made a mistake when ordering and was able to help correct it and we were able to get the correct head sent out. The person was extremely helpful. I will be making all of my lax gear buys here.
10. juli 2023
Besvarelse fra Lacrosse Fanatic
Kevin,
Thank you for your business. We're glad we were able to catch your package before it left here and get the one you really wanted shipped out instead of the one you bought by mistake. We love hearing that we've created a loyal customer. Please let us know the next time you need anything. Thanks again.
Great advice for my grand boys.
Great advice for my grand boys.. good fitting, reviewed alternatives
23. juni 2023
Besvarelse fra Lacrosse Fanatic
Anthony,
Thank you for your continued support. Your grandsons both ended up with sweet custom strung heads. We'll see you the next time they need something. Thanks again.
An excellent experience all the way around.
Had an issue with the product upon arrival and Lacrosse Fanatics fixed it with no hesitation. Thank you!
19. juni 2023
Besvarelse fra Lacrosse Fanatic
Clint,
Thank you for your business. We're sorry again that Cascade goofed on the specs of your custom helmet. It's rare that they make mistakes but they were quick to remedy the situation. Please let us know the next time you need anything. Thanks again
Great customer service
Great customer service. They always make sure they sell us what we need and make sure we know how to properly use the equipment.
5. juli 2023
Besvarelse fra Lacrosse Fanatic
Brenda,
Thank you for your business. We train all of our team members to educate our customers of their options and let them decide what fits best for their situation. We NEVER upsell. And we always want to make sure everyone leaves here feeling like they know what to do with their new gear. Thanks again.
Besvarelse fra Lacrosse Fanatic
Senta,
Thank you for shopping with us. We're glad you found our website easy to use and offering a good selection of products. Please visit again the next time you need anything for lacrosse. Thanks again.
Buying online works just as well as going into the store!
Once again, great service and it was quick. We were down at the store a month or so ago to buy new netting for my son's goalie stick. Come to find out we had forgotten to buy the outer netting (not sure what that was called) and my son's tournament was coming up quick. I was able to go online, buy what I needed, and it was shipped overnight. Received the whole package the next day and everything worked out great. Fast, prompt and great prices. Thank you!
14. juni 2023
Besvarelse fra Lacrosse Fanatic
Alex,
Thank you for your continued support. We're glad we were able to quickly get your stringing supplies delivered to you. We look forward to serving you again in the future. Thanks again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.