Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Никогда не покупайте у них билеты. Кошмарный сервис и ни какой возможности с ними связаться, кроме электронный почты на которую они отвечают в течение 96 часов.

Bedømt til 1 ud af 5 stjerner

Diese Seite ist falsch! Ich habe Tickets online auf dieser Website gekauft. Ich musste aus unvorhergesehenen Gründen umbuchen und habe den Kundenservice rechtzeitig kontaktiert. Nach drei Tagen t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My friends and I flew to Madrid from Cologne in September. Just the three of us. It was a great trip: sunsets, dancing, aperol, parties, beautiful Spanish men. We saw all of Madrid in 10 days. We boug... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

48 hours to answer question! I booked my changeable flight at kupi.com. Now I need to change the flight date. It just doesn't work. 2 days they take to answer question. Half day to carry out an order.... Se mere


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 14 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Unforgettable!

My friends and I flew to Madrid from Cologne in September. Just the three of us. It was a great trip: sunsets, dancing, aperol, parties, beautiful Spanish men. We saw all of Madrid in 10 days. We bought tickets on kupi.com - flights were great, tickets were sent to the mail immediately after purchase. I have no complaints about the service. Madrid is a magical city. Friends, fly and vacation more often - it is so invigorating and inspiring!

21. september 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello Katarzyna! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated 💚

Bedømt til 2 ud af 5 stjerner

no customer service / help available

the help/ cutomer service messaging ( which is supposed to be 7 days a week doesnt work )

19. oktober 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello Marlon! Please write the order number from the itinerary receipt indicated in the upper left corner. We will definitely help you 💚

Bedømt til 5 ud af 5 stjerner

Convenient for a group of friends

Every year on September 1, my friends and I go on a bicycle trip for 3 days to different countries. This tradition is already 5 years old. We have been to Turkey, Montenegro, Croatia, Italy and this year we went to Spain. The views were incredible! We had a great time. We bought tickets every time on Kupi.com for four people, everything is fine. Didn't encounter any problems. The itinerary receipt is sent instantly after purchase. Convenient to get tickets for a company

1. september 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello Andre! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you 💚

Bedømt til 5 ud af 5 stjerner

Saves my time

I have liked traveling since I was a child. When I was a child, my parents and I went to Europe 2 times. It was Munich and Paris. Since that time my interest in traveling has only grown. Now I make from 5 to 10 trips per year. In the last 3 trips I bought tickets on kupi.com . It's more convenient for me than to look for connections and make routes, now the service does it for me. It saves time. I can work in peace

4. august 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello! We are so glad you had a positive experience. Your support is invaluable to us. Looking forward to seeing you again soon 💚

Bedømt til 5 ud af 5 stjerner

Easy and fast + great support

It was very easy and convenient to buy tickets for round trip Tivat-Dubai as this app showed me much more transer options.
but the best was the support - i had transfer in turkey and on way back i've missed my flight. Kupi's support responded very quickly and helped me to book another flight. Very helpful service and great experience

11. februar 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello! Thanks for the feedback! We are very glad that you liked everything 💚

Bedømt til 1 ud af 5 stjerner

SCAM APP & FRAUD COMPANY

Never in your life buy tickets from this app and this company. They’re scammers and the company is a FRAUD. Can’t imagine that such kind of SCAM companies still exists.
You will be left without tickets and your money. The customer service intentionally doesn’t answer your queries until it’s too late, and it takes months or years to get your refund in case of flight cancellations or any other troubles. But mostly, you won’t get any response and any refund at all. They will make up lies, and they’re not interested in resolving your issues with tickets as well as they don't care about any laws or regulations.
I bought tickets in November 2021 and still fighting to get the refund for at least the refundable part of them. They never responded to my cancellation requests until the day before the flight. Then they provided incorrect information about the ticket’s fairs and at the end they just refused to do anything, basically confirming that they stole from me.

9. januar 2023
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello! We're sorry you have a negative opinion of us 😔 We respond to requests to exchange tickets on a first come, first served basis. The closer your departure date is, the faster we respond. This is to ensure that absolutely all travelers can return or exchange their ticket in time. If your refund has not yet been issued, please write your order number in the feedback. We will check your booking information and get back to you.

Bedømt til 5 ud af 5 stjerner

Smooth experience

Bought tickets from Belgrade to Lisbon. Everything was smooth and i had no problems.

22. juli 2022
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello Anton! Thank you so much for using kupi.com. Please feel free to contact us again soon 💚

Bedømt til 1 ud af 5 stjerner

FRAUDULENT/ILLEGAL FLIGHTS

FRAUDULENT/ILLEGAL FLIGHTS
Needed a flight from Dublin to Philippines. Kupi.com listed that they have a flight from Dublin - Helsinki-Bangkok(via Finnair) - then Bangkok to the Philippines(via Thai Airways). Booked the flight grand - Had all the covid vaccines and documents ready - got on the plane to Helsinki - now my girlfriend is in Helsinki airport, next thing we know the flight itenerary that Kupi.com listed was not officially allowed as to covid restrictions. She wasnt't allowed on the plane. She is now stuck has nowhere to go. Accodring to the Transfer Assistance staff - the Itenerary that we have is against covid restrictions and shouldn't have been listed in the first place. As any flights from Finland to Bangkok should not be used as Transists or transfers to flights to other countries. So technically the FLIGHT ITENERARY they offered is technically ILLEGAL as it does not follow the current travel restricitons which makes their Service FRAUDULENT or a SCAM. - got in touch with their customer service saying that it is the customers fault that they booked the flight without reaseach - wherein they should have not listed it in the first place as the flight Itenerary does not follow Travel restritcions - this is due to the Agent/Company's negligence - listing itenerary's that shouldnt have been offered in their site to begin with - fooling customers. They are not offering any refund nor compensation - they can only do a refund if the "passenger dies or becomes ill due to the flight schedule changing" absolutely horrendus and their company should be audited or shutdown.

in my opinion - if they offer illegal flights who knows what other illegal stuff they are offering

100% DO NOT TRUST

23. september 2021
Uopfordret anmeldelse
Kupi-logo

Besvarelse fra Kupi

Hello KS! The smart route algorithm offers connections at competitive prices. The user must find out about visas and Covid restrictions on their own. These actions are not fraudulent, our goal is to help you buy tickets. Once the tickets are received, our job is done.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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