Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered a MacBook Neo on Saturday, I called on Monday as I needed it urgently, I was told it would be dispatched and delivered on Tuesday, which it was. Excellent service and very helpful staff. Wou... Se mere

Bedømt til 1 ud af 5 stjerner

We were directed here by Apple as an alternative to their Leicester store, once we were there we found out that they were not an Apple store but an associate store and the can’t resolve half the prob... Se mere

Bedømt til 5 ud af 5 stjerner

i am a blind guy who needed help with some airpod Pro's, i popped in and a guy named Johnny helped me out, he really went above and beyond to help me. i got home and had another issue, went back today... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a MacBook Air 13 inch M5 on Sunday via online store. Ordering process was quite simple. I received update about delivery on Monday morning. It was delivered Tuesday morning. It was very well... Se mere

Virksomhedsoplysninger

  1. Computer- og tilbehørsbutik

Oplysningerne kommer fra forskellige eksterne kilder

KRCS is the UK's longest-established Apple Specialist Reseller, supplying computer solutions to business, education and personal users since 1983. Company History KRCS have been committed to providing Apple computer solutions since the days of the Apple II - the first commercially popular microcomputer manufactured by Apple Computer. The company opened the UK's first dedicated AppleCentre in Nottingham in 1984, coinciding with the launch of the ground-breaking Apple Macintosh Personal Computer. KRCS - the UK's most successful Apple Specialist Reseller From the early desktop publishing tools of the 1980s to the powerful intel-based Mac Pro workstations of today, KRCS have gone from strength to strength and is arguably the largest and most successful Apple specialist in the UK. The company boasts eight Apple Premium Reseller computer stores; in Doncaster, Merry Hill (nr Dudley), Coventry, Derby, Hull, Leeds, Nottingham and Peterborough. Apple Premium Resellers are hand-picked by Apple Computer for proven expertise in systems knowledge and integration. KRCS is accredited to deliver a whole range of after-sales services including; system integration, installations, upgrades, troubleshooting, and diagnostics. KRCS have dedicated professional, education and customer service teams to effectively service specialist markets and all our staff have undergone rigorous training to provide support for Apple hardware, software and peripheral devices. Design professionals and networking applications KRCS also has complimentary vendor accreditations in professional publishing and design applications that integrate well with Apple hardware and software. The head office in Nottingham offers demonstration facilities for high-end Xerox pre-press and professional networking applications. Try before you buy KRCS Apple Premium Reseller computer stores are located in convenient city-centre sites and offer a relaxed environment, where expert and novice users alike can try-out the very latest Apple hardware - from iMacs to iPods! At every KRCS computer store, customers can discuss their needs with friendly, knowledgeable staff. KRCS online store Customers who choose to shop from home via our secure website can now enjoy the convenience of online shopping, plus the same level of after-sales service that is available at our other KRCS outlets. If you are new to Apple Macs and iPods or maybe an experienced Apple Macintosh user, we trust that you will enjoy our integrated approach to computer shopping and after-sales service.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

572 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 18 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(572)

52 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Selling products they don’t have

Company sold too many preorders for a device and then didn’t inform customers for days after that there would be a 4 week wait after release date. It’s not hard to update the site with “not available for preorder” once they have sold their stock. Only got an automated response clearly don’t care about there customers.

17. september 2024
Uopfordret anmeldelse
KRCS-logo

Besvarelse fra KRCS

Good morning Jonny. Thanks for the feedback, and sorry for the disappointment. As soon as we became aware of number of devices that would be available to us at launch we updated customers within a few hours and updated messaging on our web site. As always there is huge demand for iPhone at launch and we do our best to be as transparent as we can. I hope you are able to get your new iPhone from KRCS or elsewhere as quickly as possible. Please email info@krcs.co.uk if you would like any further information on your order.

Bedømt til 5 ud af 5 stjerner

Great experience with KRCS

Bought a new macbook after having my last one for over 10 years, KRCS were the best choice. Not a company i'd heard of before but looked at them on Trustpilot and the reviews were good so i decided to buy from them. The experience has been great, fast delivery, great communication and only company i could find that offered 0% interest over 12 months. Price of macbook was really good too. Would definitely use again - thank you.

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The only choice for NHS workers

Well, what can I say?
1. 10% discount as an NHS worker
2. 0% financing via Klarna
3. MacBook arrived before the estimated date
4. Spec as ordered

Highly and wholly recommended!

Currently, NHS workers get 0% discount on MacBooks when buying direct from Apple.

22. august 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

KRCS was my preferred Apple reseller

KRCS was my preferred Apple reseller, but I will never buy from them again.

I routinely avoid dealing with DHL’s business customers. However, I forgot to ask KRCS who they use for “Express Delivery” during our call. The worst part is the equipment that’s disappeared into DHL’s black hole can be bought from any number of suppliers. What an idiot!

I know I’m entitled to a refund, but really, why put yourself in that position?

KRCS, you can read my DHL review on Trustpilot, along with everyone else’s. Why use them? It must cost you a fortune. 3-stars reflects your choice of business partner and its impact on the customer experience.

UPDATE 18:00 20-8-24:
DHL tracking info now reads: “Sorry, but we haven’t been able to locate the delivery address from the information provided by the sender.” A rough translation is: Didn’t fancy delivering the parcel, so defaced the address label, returned it to the depot and blamed the customer (KRCS).

20. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best service and Product

Best service: KRCS offers various product options, excellent payment plans which are aligned with all relevant providers and are easy to apply for, literally within minutes. My order was received quickly and I am thrilled with my purchase. Thank you KRCS for being a provider one can count on.

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Phone Battery Issue

Lad called Lewis helped sort my phone's battery out instantly. He was extremely patient and great at what he does. Whole team are a credit.

6. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

First time using KRCS but definitely won't be the last. Great experience, start to finish.
Very helpful staff when I called prior to placing my order. Process was all very quick and efficient.
Highly recommend.

1. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All round fantastic experience

Went into the Hull Princes Quay store and was taken through my options by a very helpful and patient gentleman called Tyrese.
The ordering system and delivery was flawless even when I contacted to make a last minute change.
Henry Woodcock in customer care helped with the changes and kept me updated through the day.
Would definitely be returning to KRCS for any other apple purchases. And I mustn't forget to mention the 5% discount on Ipad Air (10% discount for macbookpro) and a second year of Apple Warranty.

20. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Mac Book Great Experience

My first exprience with Krcs I ordered Mac book M2, Team giving response on time via mail any question you may ask them regarding your product and great services,very next day delivery on time you can locate your product via link and my MaC book is beautiful and perfect I really like it
Brilliant service must shop it due to excellent services

18. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Online ordet

I placed my order over bank holiday weekend. I was kept updated about the progress. The device was delivered 2 working days after the bank holiday finished. The price was reasonable. My questions were answered in a timely manner. I can't fault my experience with KRCS.

29. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly Recommend, good price and student deals

I've purchase highly specced MacBook M3 Pro 14" with high specification for my work/studies. I am a university student and their discount was really significant, couple hundreds pounds saved. The shipping was really prompt and they're also giving an extended 2nd warranty (1st year by Apple, 2nd by KRCS) on all purchases which is amazing.

I would highly recommend, especially when you're a student and can get hold of the amazing discount.

27. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Pleasantly delighted

I was recommended to KRCS by a local business and also a friend. I had never considered using them before and I was delighted. Brilliant service and reasonable price. I will always use them and recommend them from now on

28. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful service

My first time with Krcs
Did not need to worry service was just great very fast next day delivery and products arrived perfectly fine
Brilliant service

29. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Iphone 15 promax

Order was swift, staff communicate politely and are very helpful..received my phone in good condition with nice packaging.

1. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

KRCS gargage customer service

I attended their Nottingham Queens Drive premises for a phone repair through my Nat West Platinum Bank package. I was advised the phone could not be repaired and that they would order a replacement from Apple which would arrive in 2/3 days. It is now eight days on and they have not supplied a phone. They have never attempted to contact me to provide an update. I have called on numerous occasions but just been fobbed off with various excuses. Avoid this business if you can as they do not know what good customer service is. I will never use them again and advise everyone I know to avoid at all costs.

3. maj 2024
Uopfordret anmeldelse
KRCS-logo

Besvarelse fra KRCS

Hi Steve. Thanks for your feedback, this does certainly look like a repair that should have been completed by now. Our order was placed with Apple Friday 3rd and expected for delivery Tuesday 7th after the bank holiday. We have tried to call you a couple of times but not been able to reach you. UPS have confirmed that the parcel from Apple has been lost so we are in the process of escalating with Apple to request that they resend the consignment. I'm sorry for the delay, and as soon as we have an update we'll try to contact you again.

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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