Warning
We are currently on our honeymoon safari in Kenya, and dealing with Kojuu Safaris has been an absolute nightmare.
Despite paying for our entire trip in full, we discovered that multiple vendors responsible for our accommodations and transportation had not been paid. We have been left scrambling to resolve issues that should NEVER be a paying customer’s responsibility.
Kojuu has acknowledged its financial difficulties, inability to provide refund, and multiple vendors have informed us that they have not received payment. All we received is excuses and run around from this company. I would like to acknowledge though, that the owner, Judith, has been working hard today to rectify the issues. Her communication and efforts are appreciated. Resolution is still pending but we are more hopeful about continuing our trip in a positive and memorable light.
It is completely unacceptable for travelers to be put at risk of being stranded or having to pay vendors directly for services they have already purchased.
I will provide a review update once resolution is finalized.








