Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.... Se mere
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Se, hvad kunderne siger
The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they wa... Se mere
Still waiting to hear back about a claim I put in almost a month ago! I'm not sure what is going on as it has never previously taken this long but it is the lack of communication and updates which is... Se mere
Virksomheden har svaret
Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service cha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our purpose is to make Australian pets the healthiest and happiest in the world. Knose Pet Insurance offers comprehensive insurance coverage and a range of benefits to protect your beloved dog or cat. With Knose, you can choose your preferred Annual Limit up to $25,000 while enjoying no sub-limits or hidden costs.
Kontaktoplysninger
81-83 Campbell Street Surry Hills NSW, 2010, Sydney, Australien
- 1300 356 642
- info@knose.com.au
- knose.com.au
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fabulous service and easy claim process
Even though I had to make a phone call 1 week after my claim was logged because apparently the computer hadn’t recognised my paperwork……My claim was then fast tracked and was finalised within 24hrs.
Very friendly and efficient over the phone staff…
Fabulous service…….Thankyou
The claims process is always very easy…
The claims process is always very easy with Knose, the claims experience would be better if they could be integrated with the system where you pay the Gap at the veterinarian. However, I guess they want to scrutinise each claim to insure it's correct and payable.
Everyone that I had spoken to was very…
Everyone that I had spoken to was very lovely and so helpful and understanding with all my questions.

Besvarelse fra Knose Pet Insurance
Quick response
Quick response, kept updated with progress and received refund promptly
Great service and quick return once all…
Great service and quick return once all information receivved

Besvarelse fra Knose Pet Insurance
The claims process was quick and easy
The claims process was quick and easy. I would rate them five stars if you could do a no gap claim straight at the vet.

Besvarelse fra Knose Pet Insurance
Ease of process and regular updates…
Ease of process and regular updates without having to prompt: fabulous service throughout!

Besvarelse fra Knose Pet Insurance
Prompt response and quick process

Besvarelse fra Knose Pet Insurance
Knose has always been there for us
Knose has always been there for us. Claims are easy and turnaround times are fast and we never have to argue anything. Despite no gap pay we will likely stay for life unless the quality in service changes.

Besvarelse fra Knose Pet Insurance

Besvarelse fra Knose Pet Insurance

Besvarelse fra Knose Pet Insurance
1st time claim with Knose
Any time I had to speak or email knose team they were always polite. Caring. Helpful.
Claim was delt with in a very timely and professional caring way

Besvarelse fra Knose Pet Insurance
⭐⭐⭐⭐⭐ Excellent Pet Insurance
⭐⭐⭐⭐⭐ Excellent Pet Insurance – Highly Recommended
I’ve had a fantastic experience with this pet insurance company. Their coverage is comprehensive and gives me real peace of mind knowing my pet is protected in case of unexpected illness or accidents.
The claims process is quick and straightforward, and I’ve always found their customer service team to be helpful, responsive, and professional. Reimbursements are processed efficiently, which makes a huge difference when dealing with expensive vet bills.
What I appreciate most is the transparency—there are no hidden surprises, and everything is clearly explained from the beginning. It’s clear they genuinely care about pets and their owners.
Overall, this is a reliable and trustworthy insurance provider. I would definitely recommend it to any pet owner looking for quality coverage and great service.

Besvarelse fra Knose Pet Insurance
So great each claim I have put through…
So great each claim I have put through has been paid 90% I’m really happy with the service and experience with KNOSE

Besvarelse fra Knose Pet Insurance
I appreciated the clear communication…
I appreciated the clear communication throughout the claims process, particularly the regular email updates and the prompt, helpful responses to any enquiries.

Besvarelse fra Knose Pet Insurance
Easy process, great communication
The claim process is generally easy and the communication is great.

Besvarelse fra Knose Pet Insurance
Seamless processing quick and simple
Seamless processing quick and simple

Besvarelse fra Knose Pet Insurance

Besvarelse fra Knose Pet Insurance
Knose Pet Insurance Claims - Very Easy to Claim
Very easy to deal with Knose On-Line system to lodge a claim. The turnaround of reimbursement is quick and the Benefit Statement clear on how the claim was processed and payment made.

Besvarelse fra Knose Pet Insurance
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