Excellent service provided throughout the order to the delivery, also discount at the checkout with a very good price to start with made the whole transaction one to remember. Thank you.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered two products online and paid however confirmation email showed only one product. Rang company and they immediately helped by finding the order swiftly, confirming I had paid the correct amou... Se mere
Beste Klipshop, Graag Had Ik Eens DUIDELIJK Vernomen Hoe Het Komt Dat Mijn Bedrag Betaal-Overzicht Niet Klopt Met Mijn Onmiddelijk Betaald Bewijs....??? Bij Iedere Bestelling Komt Er Daar Automatisch... Se mere
Virksomheden har svaret
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.
Kontaktoplysninger
Storbritannien
- +44 (0) 20 351 448 49
- info@klipshop.co.uk
- klipshop.co.uk
4,5
Fremragende
136 anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service highly recommended
Great service highly recommended
10. november 2025
Uopfordret anmeldelse
Excellent service
Excellent service! Fast order processing and reliable freight arrangement.
13. november 2025
Uopfordret anmeldelse
Very quick and easy to deal with
11. november 2025
Uopfordret anmeldelse
The hh simonsen gloss brush is so…
The hh simonsen gloss brush is so gentle. Really helped me grow my hair and improve the condition.
Just replaced it here after 3 years plus bought the handy handbag size one.
6. november 2025
Uopfordret anmeldelse
Today I received my order
Today I received my order. My cream was without an inner lid, which makes me think that it is a fake. Before this, I ordered the same cream and it had an inner lid.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra KlipShop UK
Hello Jenya,
Thank you for your message. Please rest assured, we do not sell any fake products — all our items come from trusted suppliers. Packaging can vary slightly between batches, which might explain the missing inner lid.
Kindly email us at info@klipshop.co.uk with your order number and a photo so we can look into this for you.
Fast delivery & good communication
Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outside of the UK. Well packaged and well priced, will definitely be ordering my Turkish products from here in the future :)
8. oktober 2025
Uopfordret anmeldelse
Good price and efficient delivery
Good price and efficient delivery
13. oktober 2025
Uopfordret anmeldelse
Really good product and fast delivery
Really good product and fast delivery
12. oktober 2025
Uopfordret anmeldelse
Great experience
Decent delivery time frame, products as described and good price, would order again
10. oktober 2025
Uopfordret anmeldelse
Nail brush
Excellent quality, stiff and solid. Excellent service and reasonable priced.
28. september 2025
Uopfordret anmeldelse
Great products
Great products, fast delivery. Always great service
20. september 2025
Uopfordret anmeldelse
Rapid helpful response to enquiry
Rapid informative response to enquiry and delivery then arrived quicker than expected
14. september 2025
Uopfordret anmeldelse
Very fast delivery
Very straightforward ordering process and prompt delivery. Overall positive experience.
15. august 2025
Uopfordret anmeldelse
Don’t recommend anymore. Spoiled.
Loyal client. Placed order week ago. Item was dispatched 4 days ago but still they did not send it. First item very disappointing with this company. Won’t give them second change. Def will move to another company
13. august 2025
Uopfordret anmeldelse
Besvarelse fra KlipShop UK
hello! We’re very sorry to hear about your experience. Sometimes delivery may take a little longer if an item is not immediately available in our warehouse. Also, as stated on klipshop.co.uk, deliveries usually take 5–7 working days. Please don’t hesitate to contact us at info@klipshop.co.uk – our support team will be happy to assist you, provide updates, and find the best solution for you in any situation.
We can see your order has been delivered already and we hope you enjoy the products. Please accept our apologies for any inconvenience caused.
Parcel lost in transit by shipping…
Parcel lost in transit by shipping company but customer service solved the problem very quickly. Thank you - happy customer.
26. juli 2025
Uopfordret anmeldelse
Quick delivery and product arrived…
Quick delivery and product arrived wrapped well with care!
31. juli 2025
Uopfordret anmeldelse
Slow and denied an exchange/return.
Slow. No returns which is in breach of distance selling laws (which allow for opened items to be refunded if no seals are broken). Their company address is in Lithuania. Not a UK company so took a while to arrive despite the "despatch within 48 hrs" claim. Got offered a 25% discount on a future order which was already available for what I wanted in several colors. Still talking to them l but wish I hadn't bothered tbh.
Updated to 3 stars because it's really cheap and I did manage to resell my unused Leaf - they do stock Leaf Shave zero waste razors and website is fine (apart from wrongly denying returns).
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra KlipShop UK
Greetings,
We’re sorry to hear you were disappointed with your experience. However, we’d like to clarify a few important points:
All shipping information, including estimated delivery dates, is clearly stated on our website next to every product. While we do aim to dispatch all orders within 48 hours, dispatch refers to the time it takes to prepare and ship your item—not the delivery timeframe, which may vary depending on your location and postal services.
Regarding returns: we do not accept returns of opened items, especially for personal hygiene products like razors. This is to ensure the safety and comfort of all our customers—nobody wants to receive a product that may have already been used or handled. This policy is clearly outlined in our terms and is in line with hygiene and safety standards.
The discount we offered you was a gesture of goodwill, and it currently applies only to selected colour options. We also find it a little contradictory that you are now requesting to purchase the same razor you wanted to return—this does suggest the item may have actually been suitable after all.
We appreciate your acknowledgment of our range of zero-waste products and your positive comments about the website.
I ordered dsd for my hair
I ordered dsd for my hair, it came with broken glass, poorly packaged.
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra KlipShop UK
Hello Yullia,
We are very sorry to hear that! Please email us at info@klipshop.co.uk with a photo of the damage, and we’ll sort this out ASAP.
Very expensive postage
Purchased the Leaf grip sleave, a thin piece of soft silicone. Was charged over £5 because it was sent out in a box. Could have been posted in an envelope for a fraction of that.
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra KlipShop UK
Thank you for your feedback, and we're sorry to hear you were disappointed with the shipping cost. However, as we ship internationally, we currently use sturdy boxes to ensure products arrive safely and undamaged. We're also committed to using environmentally friendly materials wherever possible — our boxes are recyclable, and we use biodegradable packing peanuts. At the moment, we haven’t found a suitable eco-friendly envelope solution that meets our standards for both sustainability and product protection, but it's something we're actively looking into.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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