We recently purchased a kitchen through kitchen plus bathrooms. The whole process from the initial visit from Laurence who helped us to get the best design out of our kitchen/utility to the install... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would avoid this company. They fitted a kitchen and a bathroom for us starting September 2025. As I write this review April 2026 the kitchen is not yet finished. We chose them because they 'take... Se mere
Virksomheden har svaret
Scott came round yesterday to give us a quote for a new kitchen. He was great, very thorough, knowledgeable and listened to exactly what we were looking for and worked within our budget. He gave us a... Se mere
Virksomheden har svaret
Adrian was very polite, convincing and very reassuring. He gave me a quote and kept in touch during the process. The installation and flooring men did excellent jobs, I was away and they did great.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.
Kontaktoplysninger
Diamond House, Kingsway North, Team Valley, NE11 0JH, Gateshead, Storbritannien
- 01919175665
- info@kitchens.plus
- kitchensplusbathrooms.co.uk
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I have recently got a lichen fitted…
I have recently got a lichen fitted just before Christmas.. I couldn’t be happier with the outcome… from the sales team to the kitchen designer.
The kitchen quality is outstanding, Lewis and ian who carried out my survey and were my point of contact through the whole process were faultless, always on the other end of the phone when needed and nothing was ever an issue,
Neil the joiner who fitted my kitchen was top draw, his attention to detail was perfect and a credit to his craft..
Everything wasn’t straight forward as a big job never is especially before Christmas but an over all 5 star rating is well deserved..
Thanks guys
27. januar 2026
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Dear Ben, thank you very much indeed for taking the time to post your review, we really do appreciate the feedback.
Highly recommended firm.
Highly recommended firm.
Easy process from start to finish.
Skilled tradesmen and Ian the project manager was fantastic, very accommodating and a pleasure to deal with.
Finished kitchen was fantastic.
Same company booked to replace bathroom.
23. januar 2026
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Dear Claire, thanks so much for your feedback, we really do appreciate it and thanks also for your repeat business, I hope your bathroom experience is just as good.
Superb new kitchen
We are over the moon with our new kitchen from Kitchens Plus Bathrooms.Everything went very smoothly from the design with Andrew and Grant the surveyor to the actual fitting.Communication with Lewis and Scott was very good and all work from plumbers,electricians,plasterers and the fitting out was carried out to a very professional standard and all were very polite and friendly.The kitchen cabinets and tops are of fantastic quality.I would definitely recommend.
2. december 2025
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Dear Allan, thank you very much for your lovely review, it’s greatly appreciated and I’m sure all those who you gave a shout out to will be as delighted as we are.
Professional kitchen install and management
Approached these guys as I wanted our kitchen replacement all done to a high standard and as one project and at an agreed price. This is exactly what was delivered. Everything was done to an agreed timescale and the whole operation was professional from beginning to end. The Project manager, Ian, was on hand throughout to answer questions, give updates and liaise with all the trades. I'd highly recommend Kitchens Plus and their trades to anyone.
29. november 2025
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Dear Stephen, thank you so much for posting your lovely review, we really do appreciate the feedback and I’m obviously thrilled that you’d recommend us for both products and trade services, it’s the highest compliment we could wish to receive.
Accessible Bathroom Make Over
Jordan was a very helpful designer who patiently took the time to address my accessibility requirements for the total refresh of our bathroom.
26. november 2025
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Dear Mr Hudson, thanks very much for your kind words about Jordan, we really do appreciate it.
Jordan was great in explaining in…
Jordan was great in explaining in detail the whole process of repairing the kitchen. We believe they are a great company and would surely recommend them for anyone.
15. november 2025
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Dear Onuorah, thanks so much for your kind words about Jordan, we really do appreciate it.
Excellent visit and bathroom redesign
We had an excellent visit this morning from Andrew and Jordan who redesigned our tiny, awkwardly shaped bathroom into something pretty special. They explained everything really clearly, were super friendly, and gave us plenty of options to consider. We're looking forward to the project getting started! Recommended for sure.
14. november 2025
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Dear Gill, thanks very much for taking the time to share your experience with us, we really appreciate it and I’m sure the lads will be delighted to see this.
En suite
Recently had my en suite renovated. The team were fantastic from the design, delivery and fitting. I was kept up to date every step of the way. The fitters were brilliant I had an issue with the boxing in mentioned this to the guys and it was changed without any fuss. Cannot recommend these guys enough. Absolutely love my en suite
3. november 2025
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Dear Allison, thanks so much for your lovely review following your installation, we really do appreciate it.
Took time to clearly explain company
Jordan Drape took time to clearly explain company, goods available and timescales. Didn't feel at all pressurised and happy with design that was produced. Looking forward to new bathroom and will leave further review then.
10. november 2025
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Dear Cags, thanks very much for taking the time to provide feedback about your experience with Jordan, it’s greatly appreciated.
Dean
When Dean came today, he was lovely and very professional. He came with samples to show us and even did the 3D design while here, so there was no waiting weeks to see what our bathroom would look like. We were very happy with what we were shown and went ahead and booked our bathroom. I would highly recommend the company, and Dean was great at explaining everything.
8. november 2025
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Dear Michael, thank you very much for taking the time to provide feedback about your experience with Dean, we really do appreciate it and it's obviously really nice to hear.
Harassment after declining there work
I was first quoted 14,000 then I cancelled it and they brought it down to 9,000 and I found someone else who did it for a lot less. I continued to get harassed by them to the point where I had to block various numbers from them. I told them I didnt want them to do any work but continued the calls for weeks after. If someone says no it means no dont try and manipulate them into offering you contracts.
8. november 2025
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Dear Lindsey, I’m sorry to hear that you weren’t happy with our price but pleased you got something cheaper that you’re happy with. I certainly don’t wish for you to be called when you don’t want to be, so if you could kindly send your details to info@kitchens.plus I will ensure you are removed from our system. Thanks for highlighting this to us.
If I could give zero stars I would
If I could give zero stars I would. I had a kitchen fitted by them in April which still has issues. Firstly we were supplied with a worktop that was terrible. Marks wouldn't clean off and eventually agreed to replace. Firstly new worktop was delivered and date booked to get it fitted. First date the workman didn't show up as the manager forgot to book him apparently. Second time workman was booked who told me there wasn't enough worktop to do the job. A second delivery was arranged. Delivery company delivered some more worktop and took away the worktop that was wrong. Third occasion a different fitter came and advised the worktop was still wrong! He called up the office who basically asked him to bodge the job just to get it done. Superb when you have spend thousands on a new kitchen! So they agreed to come back and it was replaced at the 4th attempt and some six months after the kitchen was originally fitted. There are still things outstanding on the kitchen. I have emailed Lyn their customer care manager who has apparently passed my concerns on to the Director who would be in touch. That was two weeks ago now. Still no reply. So basically once you have paid them they couldn't care less. Do not under any circumtances get any work done by this company
5. november 2025
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Dear Dean, I’m sorry to hear that you had problems with the initial delivery and some subsequent installation dates, unfortunately these things do happen at times although we always try to get a swift resolution. However, I must dispute your claims that we have taken your money and then don’t care as that simply isn’t true. You admitted to our installer and our complaints manager that you burned your first worktop with a hot roasting tray, however as a goodwill gesture we allowed you to choose an upgraded replacement for free, including the installation. We were under no obligation to do this.
I understand that there was a further issue regarding the booking of the installation of the new worktops, and because of that you then wanted us to supply you solid surface worktops free of charge. I’m afraid it doesn’t quite work like that and whilst we always aim to deliver a good service to our customers, sometimes human error occurs. That doesn’t mean you should be entitled to thousands of pounds worth of solid worktops though.
You’ve been dealt with in a fair and professional manner through our complaints manager and your file is now closed in that regard. We will of course honour any genuine product warranty claims as per the manufacturers guarantee period.
Jordan come to our home today
Jordan come to our home today. Wow what amazing communication skills he has . He was polite and very respectful in my home. Unfortunately at present I was not able to commit today ,as myself and partner need more time. I must say I would be happy to recommend him to family or friends. This gentleman is an asset to his team
25. oktober 2025
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Dear Adele, thank you so much for your kind words about Jordan, we really do appreciate the feedback and I hope that we are able to assist you in the future when you are in a position to get the work carried out.
Chris designers
Had Chris out on a design for a new bathroom Chris was very helpful he helped us imagine a new design and layout of a bathroom what work perfect can’t wait to see the end result
25. oktober 2025
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Dear Lee, thank you very much for your feedback about Chris, we really do appreciate the feedback.
Jordan and Andrew excellent lads…
Jordan and Andrew came over and went over everything for a beautiful new bathroom and answered all my questions very patiently. Lovely lads and can’t wait to see my new shower room
22. oktober 2025
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Dear Victoria, thank you very much for your feedback about Jordan and Andrew, we really do appreciate it and I’m sure the lads will be thrilled too.
Chris designed both our kitchen and…
Chris designed both our kitchen and bathroom and provided an amazing service and was incredibly patient answering all our questions! Kitchen has been completed and looks amazing, with so much more space! We're looking forward to the new bathroom design too! Very much recommended, he's great!
21. oktober 2025
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Dear RW, thanks very much for taking the time to write your review about Chris, it’s greatly appreciated and lovely to hear that you rate him so highly, he’ll be delighted.
This company has put a good finish on a…
This company has put a good finish on a good job. Cannot complain about anything.
3. oktober 2025
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Dear Carole, thanks very much for your feedback, it’s greatly appreciated.
Chris designer
Had Chris out for a design on a new kitchen Chris very helpful very knowledgeable and trustworthy can't wait for our new kitchen
29. september 2025
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Dear Lucy, thanks very much for your feedback about Chris, it’s greatly appreciated and I’m sure he’ll be thrilled to read this.
Designer chris
Had Chris out on a design on a new kitchen for me which must say was very impressed from start to finish his knowledge on kitchens to his design work giving me a chance to see what my kitchen could look like I would highly recommend this service can't wait for my new kitchen
26. september 2025
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Dear D Rogers, thanks very much for your feedback about Chris, it's really important to us and greatly appreciated.
Andrew was very professional
Andrew was very professional. he explained everything in detail and made the whole process very easy for me
I cant wait for my new bathroom with black fittings!
24. september 2025
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Besvarelse fra Kitchens plus Bathrooms
Dear Kelly, thank you very much for your feedback, we really do appreciate it and I look forward to hearing from you once you bathroom is installed.
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