Kingofcotton Anmeldelser 14.837

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Parfait pour les livraisons et la qualité MAIS NUL pour les promotions proposés car 3 fois sur 4 les codes ne fonctionnent pas. Par exemple le dernier était sur du coton egyptien, mon panier avec de... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The bathrobe I ordered was out of stock but I had time so was happy to wait 5 weeks. But it came within a week. Someone called me to give me some advice that the name on the back of the bathrobe looks... Se mere

Bedømt til 5 ud af 5 stjerner

Eftersom jag hade beställt varorna från Storbritannien så blev jag tillfrågad om det var ok att varorna skickades från företagets centra i Portugal eftersom det är krångligt och dyrt att skicka via UK... Se mere

Virksomhedsoplysninger

  1. Indretningsarkitekt
  2. Butik med badeværelsesudstyr
  3. Sengeforretning
  4. Sengetøjsbutik
  5. Madrasbutik

Om Kingofcotton

Oplysningerne kommer fra forskellige eksterne kilder

King of Cotton was founded in 1994 with a view to supply the UK's finest hotels with high quality linens at wholesale prices.

Over the years we have been asked by guests staying at these top hotels to sell our products directly to them which led us to creating this website in December 2003.

Since then there has been no looking back, the website is used by many hoteliers and private customers alike and loved for its unbeatable wholesale prices and superior Hotel Quality products.

We pride ourselves in having the highest industry standards certificate ISO 9001 for our continuous efforts to improve on Customer Services and Company Efficiency.

If you would like to view or purchase our products in person, we have retail outlets in:

King of Cotton Banstead Shop 48 High Street, Banstead, Surrey, SM7 2LX. Tel: 020 8394 1112 Shop Open Monday to Saturday, 10am to 5pm.

King of Cotton Richmond Shop 377 Upper Richmond Road West, East Sheen, SW14 7NX. Tel: 020 8588 9696 Shop Open Monday to Saturday, 10am to 5pm.

King of Cotton Byfleet Outlet (Head Office & Distribution Centre), Unit 1, Canada Road, Byfleet, Surrey, KT14 7JX. Tel: 020 8332 7999 Shop open to the public Monday to Saturday 10am till 5pm (Head Office & Distribution Centre open Monday to Friday 9: 30am till 5pm).


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

15 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 41 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Katastrophe

Katastrophe. Ich habe zum zweiten Mal über Faire bestellt und nach einem Monat kam bei beiden Bestellungen einfach ein Storno. Was soll man in solch einem Fall seinen Kunden sagen? Völlig unseriös und dort werde ich nichts mehr bestellen. Wer seinen Laden so wenig im Griff hat, sollte einfach einen anderen Weg einschlagen. Einfach ohne Worte!

5. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Quality is a Joke/Returns NOT Free

I ordered some bed linen after reading recommendations online. 5 days later, I received an email stating that my items were out of stock with a 5 week wait. For whatever reason, I agreed to go with some substitute sheets, which were very similar to my initial order.

The package took a fair while to arrive, and the quality is horrible! Thin and scratchy. Also, the sheets, look yellow and not white? The packaging is super tacky. The description on the front reads, "the best sheets money can buy." Lolol. As if.

To make matters even worse, returns are NOT free. You have to print the return form by yourself (I don't currently own a printer, so that was fun), and PAY for return postage. What an absolute joke. These sheets are like something you'd find off Alibaba or buy in Primark. Back to The White Company.

31. juli 2024
Uopfordret anmeldelse
Kingofcotton-logo

Besvarelse fra Kingofcotton

Hello,

Thank you for taking the time to write a review.

We are sincerely sorry for the inconvenience this has caused.

We offer a collection fee of £3.95 for orders that are not faulty, however if the items are faulty or if you are unhappy with the items due to quality reasons, please contact us and we will collect this at no cost.

We can confirm a member of our team contacted you within one working day regarding the out of stock item and we apologise that this was not available at the time of purchase.

A member of our customer services team has contacted you via email regarding how to proceed and solve this issue.

Kind regards,
King of Cotton

Bedømt til 1 ud af 5 stjerner

We have been waiting over 18 weeks for…

We have been waiting over 18 weeks for delivery of a new duvet and still no luck on when we will get it.
Original order was placed back in March, King of Cotton contacted us with an alternative (lower priced and quality option) as it was going to be delayed by 6 weeks. Still no luck on an actual delivery date, every time we as for an update it is going to be another 6 weeks, what a joke.

7. juli 2024
Uopfordret anmeldelse
Kingofcotton-logo

Besvarelse fra Kingofcotton

Hello,

Thank you for taking the time to write a review.

We are sincerely sorry for the inconvenience this has caused.

Our team has reached out to you via email to rectify this issue.

Please accept our sincere apologies for the delay in your order.

Kind regards,
King of Cotton.

Bedømt til 1 ud af 5 stjerner

I paid on May 10

I paid on May 10, but I still haven't received the product :(

4. maj 2024
Kingofcotton-logo

Besvarelse fra Kingofcotton

Hello,

Thank you for taking the time to write a review.

We are sincerely sorry for the inconvenience this has caused.

Unfortunately, this is due to the item you have ordered currently being out of stock and our stockupdate team has contacted you regarding this and have offered an alternative.

We have contacted you via email to discuss this further.

Kind regards,
King of Cotton

Bedømt til 5 ud af 5 stjerner

Good Quality

Prompt Delivery, Good Quality and Washes Well. The only down side was the shade of grey. A bit dark for me but that was my fault, hopefully it will fade a little with washing

26. april 2024
Bedømt til 4 ud af 5 stjerner

Bought as a gift

Bought as a gift: recipient specified your 800 thread towels and would accept any colour as long as all sizes matched (had an order of preference). Only one colour available in hand & extra large, but at least there was a match available. Purchase and delivery fine.

28. april 2024
Bedømt til 3 ud af 5 stjerner

Disappointing Delay

Ordered new pillows during a sale. Disappointed to be informed after the order was confirmed, there would be a six week wait for delivery. Is this due to my order being small rather than supplying a larger commercial order I wonder?

28. april 2024
Kingofcotton-logo

Besvarelse fra Kingofcotton

Hello,

Thank you for taking the time to write a review.

We are sincerely sorry for the inconvenience this has caused.

We can confirm this is due to that we are currently out of stock of the item you have purchased and we are sincerely sorry for this.

Your order is now on backorder and we will dispatch this as soon as we receive this back in stock.

Kind regards,
King of Cotton

Bedømt til 4 ud af 5 stjerner

Had to return faulty towels.

Had to return faulty towels.
Customer service was excellent.
No quibbles and now have my new set.
However I would have liked an email to follow up why this happened.
Looking forward to using my new fluffy towels without a reoccurring problem of 'bleaching out'

17. maj 2024
Bedømt til 5 ud af 5 stjerner

Excellent customer service and products!

Excellent customer service – enquiries are responded to and resolved very quickly. Every product I have ordered has been of great quality and fairly priced. I only purchase bedding from this company and can attest to the fact that it is worth investing in quality linens. Not only does it provide a better sleeping experience, but it also proves cheaper in the long run since they last for many years and withstand many washes compared to the inferior quality offered by department stores and many general online retailers.

22. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Cotton loveliness

Good service
I ordered 400tc sheet (extra deep) pillow cases and king size duvet cover in white
Lovely and soft. Iron well
I really like the ties on the duvet cover instead of buttons on other makes.
Would prefer more choice of colours

19. april 2024
Bedømt til 2 ud af 5 stjerner

Nuisance

Last order not complete more trouble than worth had to go back but returns was easy

21. april 2024
Kingofcotton-logo

Besvarelse fra Kingofcotton

Hello,

Thank you for taking the time to write a review.

We are sincerely sorry that one of the items you wanted to order was not in stock.

We can confirm we have received your return and your refund has been processed.

Again, we are sincerely sorry for the inconvenience this has caused.

Kind regards,
King of Cotton

Bedømt til 5 ud af 5 stjerner

King of the Lings

King of Cotton is undoubtedly the perfect choice for those who appreciate quality, comfort, and elegance. Whether you are looking for luxurious bed linens or towels that pamper you after every bath, King of Cotton offers products that not only meet but exceed expectations. An unparalleled shopping experience, from the first visit to the website to the use of the products in your own home.

5. maj 2024

Dette er Trustpilot

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