Parfait pour les livraisons et la qualité MAIS NUL pour les promotions proposés car 3 fois sur 4 les codes ne fonctionnent pas. Par exemple le dernier était sur du coton egyptien, mon panier avec de... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Parfait pour les livraisons et la qualité MAIS NUL pour les promotions proposés car 3 fois sur 4 les codes ne fonctionnent pas. Par exemple le dernier était sur du coton egyptien, mon panier avec de... Se mere
Virksomheden har svaret
The bathrobe I ordered was out of stock but I had time so was happy to wait 5 weeks. But it came within a week. Someone called me to give me some advice that the name on the back of the bathrobe looks... Se mere
Great product and upfront about stock and delivery. They ended up delivering faster than they predicted.
Eftersom jag hade beställt varorna från Storbritannien så blev jag tillfrågad om det var ok att varorna skickades från företagets centra i Portugal eftersom det är krångligt och dyrt att skicka via UK... Se mere
Oplysningerne kommer fra forskellige eksterne kilder
King of Cotton was founded in 1994 with a view to supply the UK's finest hotels with high quality linens at wholesale prices.
Over the years we have been asked by guests staying at these top hotels to sell our products directly to them which led us to creating this website in December 2003.
Since then there has been no looking back, the website is used by many hoteliers and private customers alike and loved for its unbeatable wholesale prices and superior Hotel Quality products.
We pride ourselves in having the highest industry standards certificate ISO 9001 for our continuous efforts to improve on Customer Services and Company Efficiency.
If you would like to view or purchase our products in person, we have retail outlets in:
King of Cotton Banstead Shop 48 High Street, Banstead, Surrey, SM7 2LX. Tel: 020 8394 1112 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Richmond Shop 377 Upper Richmond Road West, East Sheen, SW14 7NX. Tel: 020 8588 9696 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Byfleet Outlet (Head Office & Distribution Centre), Unit 1, Canada Road, Byfleet, Surrey, KT14 7JX. Tel: 020 8332 7999 Shop open to the public Monday to Saturday 10am till 5pm (Head Office & Distribution Centre open Monday to Friday 9: 30am till 5pm).
Har besvaret 41 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Op 28 november heb ik Egyptisch katoenen beddengoed besteld. De levering liet helaas lang op zich wachten; pas op 26 januari heb ik de bestelling ontvangen, en dat na meerdere keren mailen en navraag doen.
Bij ontvangst bleek bovendien dat de bestelling niet volledig correct is geleverd. We hebben twee eenpersoons dekbedovertrekken besteld, maar hebben twee verschillende overtrekken ontvangen die niet hetzelfde zijn. Dat was een teleurstelling, zeker na de lange wachttijd.
Ik had gehoopt op een soepelere afhandeling (zeker gezien de stevige prijs van de producten) en meer zorgvuldigheid bij de bestelling.
De kwaliteit van het product leek veelbelovend op de website, maar deze ervaring doet helaas afbreuk aan het geheel. Wij wilden eerst deze set testen en bij een goede ervaring nog meer sets bestellen, dat gaan we nu in ieder geval niet doen.

Besvarelse fra Kingofcotton
Amazing customer service. Also really good quality, 10/10 store.
Easy to order and very helpful customer service team. Only disappointing thing is the fact so many items are out of stock so unable to buy bedding.
Lovely towels good quality. Followed washing instructions before use and improved the “fluffiness”.
I got my towels with a one-week delay. I went on a vacation and couldn’t wait that long for delivery.
I had to ask my friend to come from the other part of the city and pick the parcel for me, which was very inconvenient for both of us.
I don’t know what happened with their “service”, but it’s very disappointing. I emailed them to find out what happened and didn’t even get any response.
Plus it was a gift for my husband and apparently he didn’t get it as planned for his birthday.
Overall bad experience. I wanted to order some towels too, but no thanks. My first impression is completely ruined because of the way you handled my order.
Best of luck.
Ordered in October, informed that item was out of stock and explained why. Kept informed of progress and when goods arrived, communication excellent. Pleased with quality of items. Docked one star due to time waiting for delivery.
Fantastic quality products, fast shipping and great customer service.
Amazing duvet, really does feel and lay like a down duvet, light but cozy, 10 tog plenty warm enough. Made very well and luxury feel
I’ve used King of Cotton, on and off, for 18 years. I’ve never had a problem, in any way, until now. I ordered sheets, microfibre pillows and a topper. Sheets are as good as ever and the topper has made a real difference to my sleep quality. However, the pillows - the latest of several I’ve ordered - were not good. Flat - with two pillows, our heads were pretty much on the mattress. I contacted customer services who gave an instant refund and arranged collection. She expressed concern that it might be a supply issue. I’m disabled and have back issues, needed a quick fix and frankly didn’t trust the next order to improve, so I went instead to a well known dept store. They supplied a similar product - slightly cheaper - and they’re great! Sadly, I’d find it difficult to put my trust in King of Cotton microfibre pillows - after years of usage.

Besvarelse fra Kingofcotton
I bought this due to my old, heavy, towel dressing gown becoming thin and getting holes after 20 years of wear and tear.
I find this is far superior to my old flat toweling gown as it's 420 gsm, trapping air to keep you snug.
I've been wearing it to keep warm when remote working in this Snowy and Frosty Winter of 2025 / 2026. It's 3/4 length so I'm totally cocooned to keep me warm for the entire shift.
THE OVERALL QUALTY OF PRODUCTS OFFERED IS OUSTANDING
Efficiency and quality in delivery and product
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.