King Casino Anmeldelser 

415
•
TrustScore 1.5 ud af 5

1,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Zeer slechte site! Ik wacht nog steeds op “goedkeuring” van mijn rekeningnummer om geld dat ik gewonnen heb over te schrijven. Reeds 2 keer de nodige, rechtsgeldige documenten doorgestuurd en wordt te... Se mere

Bedømt til 1 ud af 5 stjerner

Only been on the site a couple of days and went to make a withdrawal. There’s no record of it in the transaction history under withdrawals and I’m been given to satisfactory answer as to what is goi... Se mere

Bedømt til 1 ud af 5 stjerner

Game is constantly resetting itself and taking as much as $1 and as little as 8 cents each time it does. There’s been 3 times I’m in the process of buying a bonus spin for a certain amount then it mes... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely disgusting won €1500 sent all documents all was approved yet my payout Is apparently stuck in a que that I have to just be patient for 7 days later.... Looking at these other reviews I g... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online casino eller bookmaker

Skrevet af virksomheden

King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.


Kontaktoplysninger

Du bør vide

1,7

Dårlig

TrustScore 1.5 ud af 5

415 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,7

Alle anmeldelser

(415)

58 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

They let you sign up take your money…

They let you sign up take your money and when you win they disable your account…. Scams are us springs to mind eh !!!

28. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Liz Schofield

We're sorry to hear you're having problems with our site. If your issue still hasn't been resolved, please respond to our request for more information and we will look to get this sorted.

Bedømt til 1 ud af 5 stjerner

Scam avoid

I won over £700 on this site on 10th January . I have been requesting my withdrawal since this date . Iv uploaded documents about 5 times now and still not received my money

10. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid

Avoid, won over £9k, but as I was gambling with a bonus, they voided the payout and refused let me withdraw the winnings

28. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Iv report this company to the gambling…

Iv report this company to the gambling Commission. This is just a scam.

27. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Oliver bland

We are licensed and regulated by the UKGC, ensuring a fun and fair gaming experience. Our game outcomes are powered by Random Number Generator software, rigorously tested by iTech Labs, a trusted third-party compliance regulator. This software is used by the most heavily regulated gambling platforms worldwide, ensuring integrity and trust.

Bedømt til 1 ud af 5 stjerner

Waiting for£40 withdrawal from 18th of…

Waiting for£40 withdrawal from 18th of January it is now the 27th ID was verified and on my account still pending

27. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Sheila

We're sorry for the delay in receiving your winnings. Please respond to our request for more information and we can look to solve your issue.

Bedømt til 1 ud af 5 stjerner

Really poor business

Really poor business, slot games are great, depositing is great.

The minute you win and want to withdraw your money you might as well hibernate. It’s taken me 1 week up to now to try to find out if my documents were correct for the withdrawal process, this was asked of me 3 days after I wanted to withdraw my winnings. You can’t speak to someone without them saying “we’re in high demand for withdrawals at the moment please be patient”.

Beyond me how most sites will do same day withdrawals and act fairly unlike king casino, I would avoid at all costs

18. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Chris Doherty

We're sorry for the delay in receiving your winnings. Please respond to our request for more information and we can work to process your with withdrawal. We apologise for any inconvenience caused.

Bedømt til 1 ud af 5 stjerner

SCAM Website please stay clear

SCAM Website please stay clear. Happy to take your deposits but when it comes to cashing out they do not meet their stated timescales or review periods for documentation.

No contact and when you get in touch they state technical issues which seem like delay tactics. If they do not hold the funds to pay their players they shouldn’t be in business.

13. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi TRG

We're sorry to hear you're having trouble reaching us. I have made a request to Trustpilot to provide us with more information on your account. Please get back in touch with us and we can work to prioritize your case.

We sincerely apologise for any inconvenience caused.

Bedømt til 1 ud af 5 stjerner

AVOID!!!!!!!!!!!!!!!!!!!

After having my previous review deleted, I’ll write again. On the 17/12/24 I tried to make a withdrawal. After the site closed my account saying that I needed the help, I have sent 15 emails as to where my withdrawal is. £2250 so it’s not just a small one, terrible site. No one ever responds. Absolutely crazy. Horrible. Avoid like the plague.

17. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Amy

We're sorry to hear you're having trouble receiving your winnings. On the 30.12.2024 the fraud department reviewed your account and requested wire details from the you again. However, we have not received any information so far. Please get back in touch and we can look to get this sorted.

Bedømt til 1 ud af 5 stjerner

I deposit via skrill Won £100 I cash…

I deposit via skrill Won £100 I cash out..and they want from me Bank statement even deposit never bin made via bank debit card ..they sayin that Skrill account il not acceptable for cash out and .k have only Monzo account that is not acceptable ehter. So.in that case is option wallet account and they asking for Monzo acc. Even i they know is nl.good.to them they Stealin money
.I uploaded term and condition regarding payment methods just cut me put of the.chat.
Don't play here cause even you have the right on your side they don't care anyway looking for reosens to not pay out..scammers.DONT PLAY RUN AS SOON AS POSSIBLE NEVER COME BACK OR YOU WILL STAY ON CHAT FOR EVEN AND NOTHING..THEY FIND A SYSTEM HOW TO NOT PAY OUT ANYTHING ..

2. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Karel

We're sorry to hear you've had a negative experience with us. Please get back in touch with your account details and we can look to get this sorted.

Bedømt til 5 ud af 5 stjerner

Correcte en vlotte uitbetaling

Correcte en vlotte uitbetaling, ook bij een groter bedrag.Leuke speel ervaring waarbij je geld niet onmiddellijk wordt ingeslikt.Ook wel verloren maar het blijft natuurlijk gokken! Top fan !!Een van de beter online casino's die ik ervaren heb!

16. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE!!

DO NOT USE!!

Scam company.
Was using is fine for a few days never withdrew anything cos it was almost impossible to win.
Deposited £60 and it came out my bank but never went into my account on King Casino. They raised a ticket and I was waiting a few days for a response. Went to log back on one day and they had disabled my account so I couldn’t speak to the on chat. Sent several emails. They never responded. Thanks to my bank and me taking screen shots of everything before then disables my account I was able to get my money back.
Horrid site! BEWARE!

11. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I deposited £1000 with King Casino, only to be told weeks later I couldn't withdraw my winnings.

A strong warning to anyone considering this site, don't. I deposited £1000 with King Casino. The easy part. I then had a good run at Blackjack, and tried to withdraw £2900. Alarm bells ringing at King Casino HQ.

After submitting all sorts of documents multiple times, and over a week of waiting, I only received my deposit back (minus their transaction fee).

Their excuse was that I was in 'breach' of their bonus rules. Utter nonsense, they just do not want to pay you anything above your outlay. Avoid these sharks, a completely disingenuous company. Anyone who has tried to contact one of their 'Chat' agents would find it hard to disagree.

6. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Oscar

We're sorry to hear you've had a negative experience with us. Unfortunately, the bets placed were in fact in breach of our T&Cs, which is why winnings were voided. We apologise for any inconvenience caused.

Bedømt til 3 ud af 5 stjerner

Refusing to answer emails.

Further update. Reviewed to 3 stars .
08.01.25
Finally received my cash out.
I would recommend only to use this website if you are happy to wait weeks if customer service help is required.
Live chat doesn't work and emails take weeks to answer, infact only once trust pilot was used. Hope everyone else gets their money . I would recommend emailing daily until they answer you. Pester the life out of them and do not give up.

Update 06.01.25
Finally hear from them via email saying my email address not registered on the account despite all receipts from them coming to my email address ....
Sounds like more stalling tactics.
This needs to be resolved immediately.

"update".
Still no response yet ask trust pilot to ask for more info which was supplied....

Refusing to answer emails.
Will not answer live chat .
Has left a withdrawal pending since 20th December with no way to speak to anyone.
It's not just the big amounts they are ignoring. This is only £51 .
Really do not know what has changed but this is a disgraceful way to treat customers.

2. januar 2025
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Dee

We greatly apologise for the delays in receiving your winnings. We always aim to process withdrawals in timely manner. However, sometimes this isn't the case.

Bedømt til 1 ud af 5 stjerner

Won 7500

Won 7500, withdrew it sent in documentation they ask me for payslip when I check account it's no longer pending and only 150 in my account. All images of winnings balance and withdrawal screen shots available and will be contacting gaming commission

31. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Jack

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Bedømt til 1 ud af 5 stjerner

If I could give zero stars

If I could give zero stars. I would absouloutely appaling game play and does not give bonuses or wins. I Really wish I had read the reviews first .would not have ended up wasting my money or time and I have too say this has to be one of the worst sites .I have ever played.

31. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Kelly

I can assure you our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator. All outcomes are randomly generated and wins are only ever based on luck.

Bedømt til 1 ud af 5 stjerner

I honestly don’t even know where to…

I honestly don’t even know where to start!
I won a sum of money on the 19th of December and was told that I would need to submit my documents over… bank statement, PP info. Absolutely fine. They accepted bank statement but not PP as they advised all info had to be on the one screenshot, logo etc… fair enough.. sent a PDF and also a screenshot of it all and whenever I chased it up they said it has been declined due to information not being on the documents… I’m not sure how many times I spoke with an agent to ask them to get their team to check again as it was all there, PP logo, name, address, email and DOB.
I then spoke to another agent and I advised that this was unacceptable and that I had used money in my account and now needed it (I thought there would have been no issues as I’ve been paid out before by them with none of this) the agent then took this as that I have been using ‘bill money’ to gamble and disabled my account!! So, I’m unable to get into my account to check what is happening with my wins and the chat which you can use without logging in, is now no longer letting me access it. I’ve sent 2 emails and no response. I’m not feeling very optimistic after reading some of the reviews on here. I’ve never ever had to go through anything like this to receive wins.
I have had conflicting information from agents. One says one thing and another will tell you something completely different.
King Casino can we please look into this and have this resolved please??

27. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Denise

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Bedømt til 2 ud af 5 stjerner

Absolutely shambles i won £500 and…

Absolutely shambles i won £500 and still haven't received it still saying it's pending iv have messaged the help that and just keep getting ignored iv also sent emails and no reply I'll ge taken this further

23. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Ashton

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Bedømt til 1 ud af 5 stjerner

I've been with this casino for years…

I've been with this casino for years now and nearly 48 hours for a withdrawal and it's still not approved

Not happy just keep getting the same email over and over again

22. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Holly

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Bedømt til 1 ud af 5 stjerner

Says fast payouts of 0/5 days,I've…

Says fast payouts of 0/5 days,I've waited about 12 days already,you can't talk on live chat,because nobody answers,and when they do it kicks u off the page and logs u out,nobody reply to emails,it's an absolute disgrace of a site

3. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Natalie

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Bedømt til 1 ud af 5 stjerner

Trying this gambling site for first…

Trying this gambling site for first time with a small deposit and all verification complete i am still waiting... Pending for my withdrawal.
Charges you a fee for withdrawal (big negative)
Takes waaaaay too long to withdraw.

With all the instant quick withdrawals from other sites. Why bother with this one?..

22. december 2024
Uopfordret anmeldelse
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Besvarelse fra King Casino

Hi Ask Doctor Murphy

We're sorry to hear you had a negative experience with us. Please do get back in touch with your account details and we can look into getting this resolved. Thank you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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