Mary from Kidshive told us that our parcel was in transit on 3rd July 2025 - yes 2025!!! It has not turned up and she refused a refund because she said it has been shipped out. She told us to wait for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Scam company preying on parents. Again would give 0 stars as with most other people. Ordered birthday present for my daughter 3 months ago and still not received. As with everyone else just rec... Se mere
So far, everything has been smooth, delivery was super fast and the toy prices are great. I haven’t needed customer service yet, but the experience has been really positive.
Stay away from this site, they lie about stock levels and their location. In fact, 6 weeks later, still no refund or product, they refuse to refund or explain anything. "It's in transit" they say, eve... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Kidshive, thousands of parents trust us for quality toys, baby essentials, and smart accessories that make family life easier. Fast delivery, top brands, and products kids love — see why families keep coming back!
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- contact@kidshive.com
- kidshive.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT PURCHASE
DO NOT PURCHASE - I received the wrong item and have sent multiple chase up emails regarding receiving the item that was paid for, I have also requested for a contact number so I can speak to someone in person and this hasn’t been provided. This was purchased early May 2025, and still no resolution in September! Anyone else experiencing the same issues, please contact Trading standards and Watchdog. Unfortunately, this company is a scam.
I would give 0 if I could
I would give 0 if I could, never received the product, and keep telling me they will check it but never come back, the UK number is invalid. its a total scam
My order was processed quickly and…
My order was processed quickly and delivered earlier than estimated. Everything was exactly as described, well packaged, and in perfect condition. Smooth and stress-free.
Ordered 2 months ago and nothing has…
Ordered 2 months ago and nothing has arrived, customer service are now ignoring me
Scam!
Scam!! Ordered on 12th July, still not recieved. No longer responding to emails.
Wish I had checked on here first!
To get a refund
To get a refund - contact your bank and use all your details/ proof of delivery, reviews on here etc to claim your money back!
Company asks for bank details - don't give them! Just go through your bank!!!
Managed to recover funds of item we ordered months ago! Scam company!! Stay clear
Its a scam.
Its a scam.
I ordered a kids game from june 2025 and 3 months later i received nothing, nor able to get update about shipment or tracking, terrible communication.
Imagine a toddler not getting a game in 3 months, their age category change and the game is no longer suitable.
You can only email and youll get an unhelpful customer service who will try buy time and reassure but there is no tangible guarantee.
There is a refund process, but the customer service is unlikely to help with that, nor there is a
Obvious process to follow.
This is a scam company, no body should deal with.
SCAM❌I ordered a baby monitor over 3…
SCAM❌I ordered a baby monitor over 3 months ago before my newborn arrived. They told me I would of received this on the 1st of August as they had to chase the delivery and it was still ‘overseas’ I complained and said I wanted a refund, for the past 3 weeks I’ve been receiving the same email over and over but soon as I mentioned I’m going to trading standards I no longer had a reply. DO NOT buy from these idiots total SCAMMERS!!!
Company is a scam
Company is a scam. Ordered was always processing. Requested a refund. Awful customer service. Still haven’t got my refund. Don’t buy from here.
Scam
Scam! Wish I’d read reviews… ordered over two months ago and have not received! ☹️
Scam site!
Do not believe any of the 5* reviews. I ordered a playmat from this company in July and after waiting was told it was on its way and then 'delivered'. When I contacted them to say nothing had arrived and I wanted a refund they went silent on me. So frustrated that I didn't check their reviews on here first.
TOTAL SCAM.
TOTAL SCAM.
They continually lie to you saying they will investigate why the items haven’t arrived. I had to go through my credit card company to get my money back.
No delivery
I ordered something for my grandsons 1st birthday on 22/7/25 and apart from an update saying it's was despatched on 1st August, I have heard nothing. No replies to any emails I have sent. Very disappointed.
Do not use this company!
Do not use this company!! Item never received. Refund not provided by the Kidshive, despite numerous emails and requests. Wish I'd checked Trust Pilot first.
I still haven’t received my order
I still haven’t received my order. It was on its way over a month ago. Ordered nearly two months ago. I’ve sent emails and no response. They have my payment.
Don’t use this company.
Very friendly and helpful staff
Had a question about one of my items and contacted customer service. They responded quickly and solved my query straight away. Very friendly and helpful staff.
I ordered and payed £30 for my…
I ordered and payed £30 for my grandchild's play table, was offered Free postage and 2 months later I'm still waiting . There has been no reply to emails, and their 'track your parcel' feature, shows no such order.
This compony is a scam
This compony is a scam, I paid £18 for a play gym on 5th July and they lied about delivery that they said had been delivered by evi who said it had been delivered????, we did not get it as when i checked with evi they didn't even know my postcode LOL I don't think i will ever see that £18 again please catch these SCUM !!!!! This is the 1st time ever to be scammed and I'm 71
SCAMMERS AVOID CON ARTISTS.
SCAMMERS AVOID CON ARTISTS.
Ordered like normal saying shipped from UK. All crap, out in Hong Kong
Order never arrived, chased several times, fed continually with BS. This was months ago, so have written £20 off to a bad experience.....little twits
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








