Keyzee responded rapidly to my request for replacement swipe/tag/keys for our newly purchased apartment. They worked with the OC and building management to get me the required access devices. I’m very... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Communication was terrible - every link on the email to get information was a dead end. I never received shipping/dispatch information. I called the hotline, was left on hold for twenty minutes, then... Se mere
Virksomheden har svaret
I received the wrong key to start with which was not really anyone’s fault but the service I received to rectify the problem was second to none. Jenn was very helpful and contacted me to sort the iss... Se mere
The entire process for the extra key took quite a while. Multiple days were necessary to get all the approvals as the tools aren't very user-friendly. If you use this service, definitely expect a coup... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
Kontaktoplysninger
14 Ellis St, South Yarra VIC, 3141, Melbourne, Australien
- 0370462418
- customersupport@keyzee.com.au
- keyzee.com.au
3,9
God
160 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to order
Very easy to order, quick delivery, overall a very efficient service.
26. juli 2023
Slow to post the key
Prompt in taking payment, very slow to post the key to me though. It arrived 13 business days after I ordered it.
24. juli 2023
Besvarelse fra Keyzee
Hi Belinda,
Apologies you didn't have the best experience.
At the time you ordered we informed you that it can take up to 10 business days for a key depending on the locksmith's workload. We dispatched your key within this time-frame and unfortunately due to AusPost delays it arrived a few days later than expected.
We hope that we can serve you again soon and provide you a better experience.
Best,
Keyzee Team
Keyzee get the job done!!
Keyzee get the job done promptly and efficiently. Abraham is great to deal with .... great service ...I'm happy!! :-)
3. juli 2023
Perfect communication.
Perfect communication.
delivered on time.
everyone was very good to deal with!
5. juli 2023
Quick & responsive service
Quick & responsive service. Good communication. Highly recommended.
4. juli 2023
Very good service and prompt!
11. juli 2023
Uopfordret anmeldelse
Abraham was extremely responsive and…
Abraham was extremely responsive and customer service was exceptional.
11. juli 2023
Uopfordret anmeldelse
Great service
10. juli 2023
Uopfordret anmeldelse
Besvarelse fra Keyzee
Hi Alan,
Not sure why Great Service is a 1-Star review but we appreciate your feedback nonetheless!
Keyzee Team
Very helpful
Great customer service and turn around time was super quick
2. juni 2023
Uopfordret anmeldelse
Fast and reliable.
2. juli 2023
Good customer service and response…
Good customer service and response time, however I was promised keys could be delivered by a certain date and it arrived 10 days later...
28. juni 2023
Besvarelse fra Keyzee
Hi William,
Thanks for leaving a review. Our customer service team was trying to reach you on a few occasions as the delivery address you provided was invalid. Once we had your delivery address the keys were dispatched the same-day.
Best,
Keyzee Team
Abraham is bright & an soo helpful
Abraham is bright & an soo helpful. I had to work out it was another company Keyzee which provided fobs. He said 'You can do it' when unclear instructions cropped up.
21. juni 2023
Besvarelse fra Keyzee
Thank you so much Anne!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.