Keyzee responded rapidly to my request for replacement swipe/tag/keys for our newly purchased apartment. They worked with the OC and building management to get me the required access devices. I’m very... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Communication was terrible - every link on the email to get information was a dead end. I never received shipping/dispatch information. I called the hotline, was left on hold for twenty minutes, then... Se mere
Virksomheden har svaret
I received the wrong key to start with which was not really anyone’s fault but the service I received to rectify the problem was second to none. Jenn was very helpful and contacted me to sort the iss... Se mere
The entire process for the extra key took quite a while. Multiple days were necessary to get all the approvals as the tools aren't very user-friendly. If you use this service, definitely expect a coup... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
Kontaktoplysninger
14 Ellis St, South Yarra VIC, 3141, Melbourne, Australien
- 0370462418
- customersupport@keyzee.com.au
- keyzee.com.au
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Service
I urgently needed a new remote for the gate at our building. This has been outsourced to Keyzee. I explained I couldn’t get in or out with my faulty device, Mason did everything he could to ensure that I could pick a new one within a couple of hours. Excellent service and I am very grateful.
Still waiting
The order took really long time to process. I was bit frustrated but can't totally complain Keyzee though as there were few parties involved. Thank Mason for showing his care to the customers and giving the order a final push. Really apricated your help.
Mason has been responsive, problem solve quickly
Mason has been responsive, had tried his best to solve the problem. Eventually the issue had been solved . Am a happy client now . 😊
Well organised and did everything over…
Well organised and did everything over the phone no hassle.
Had great follow up on what was ordered
Fast and Easy
It was fast and easy to order, pay and receive my item through the system.
WOW!
Wow! What customer service. Thank you for being so attentive with my order & my queries. Even after hours you were very helpful & offered to stay back when I needed assistance.
Great customer service
Great customer service. Required a new garage remote really urgently. They turned around the request and delivered promptly with minimal inconvenience.
Easy to deal with
Great service and quick
Great Communication
Clear, courteous and timely communication ensured all supply details were correct and delivery requirements met.
took a bit longer than expected
took a bit longer than expected, but definitely a service I would trust!
Keys arrived at last.
The time from ordering to receipt of keys was 8 working days - was a long wait
Also the keys were not sent as registered mail as stated by the Keyzee staff member.
Received on time and despite having to…
Received on time and despite having to collect from PO was informed and able to collect at my leisure
My first time dealing with Keyzee and…
My first time dealing with Keyzee and it was quick and efficient.
Abraham stepped in to answer a technical glitch with out waiting and from this I am very happy to recommend Keyzee.
Great customer service.
Incredibly efficient and helpful!
Impeccable customer service
I was very happy to learn that I could access my building through the common entry of the building adjoining mine which is closer for me to access my apartment
However I paid for a swipe key to access that building but instead was sent the same one I already had
I referred this to the property manager who referred it to Keyzee and Brian contacted me very promptly and after conferring with his manager is now going to send me the swipe I originally requested at no further cost as I have already paid a substantial amount of money
The customer service of Keyzee is second to none and I wouldn’t hesitate in recommending them
Mary-Ann
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








