Keple Ebay / No longer trading on eBay Anmeldelser 102

TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

One month ago I purchased inside the Keple website and then I found certain inconvenients such as I never received the order confirmation email and I couldn´t log in to see my order. Today I can see K... Se mere

Bedømt til 4 ud af 5 stjerner

I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wro... Se mere

Bedømt til 1 ud af 5 stjerner

I am sure the electrical performance was adequate but the plug used to attach the wire to our sat nav easily broke and it was impossible to mend. No point getting a replacement as we were away on holi... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered a cable specifically for an asus transformer tablet. The cable that arrived was just a micro usb which does not fit the product as described. There were no return details or invoice in the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronik og teknologi

Skrevet af virksomheden

At Keple, we are passionate about providing exceptional products and outstanding customer service. While some of our older Trustpilot reviews reflect challenges during our time trading on eBay, these no longer represent the company we have become. Since transitioning to Amazon, we’ve transformed our processes to deliver a seamless shopping experience, with high-quality products, fast delivery, and reliable support. In 2024, we earned an incredible 4.86 out of 5 rating from our customers, with 98% positive feedback over the last 12 months (from 2,135 ratings). These numbers reflect the trust and satisfaction of our customers today. Unfortunately, Trustpilot reviews don’t capture this transformation. For the latest customer experiences, please visit our Amazon store. Your feedback inspires us to improve and innovate every day.


Kontaktoplysninger

2,5

Under middel

TrustScore 2.5 ud af 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Will use again

will certainly use again - easy website, qucik delivery, reasonable prices - many thanks

22. marts 2016
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad service

Been a fortnight and can't even track where my parcel is disgusted with it should have waited and gone to pc world which I will do next time

18. marts 2016
Uopfordret anmeldelse
Keple Ebay / No longer trading on eBay-logo

Besvarelse fra Keple Ebay / No longer trading on eBay

We have spoken with client on the phone and resolved the problem. Order was refunded same day because of zero inventory. The client was waiting for the item where in fact the order was closed and money refunded. Chris kindly agreed to remove this feedback as it's a clear misunderstanding.

Bedømt til 5 ud af 5 stjerner

Service

First class service in every way. First class item.
Thank you for fantastic service.



J.D.T.

16. marts 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

I had an issue regarding a mini HDMI adapter I had bought from Keple.com which failed to work with an Nvidia Shield tablet. After contacting them via email, they were extremely helpful and went the extra mile by quickly sending out alternatives which worked perfectly. The delivery time including dispatch was approximately a week, however although this was a little long, their customer service made up for this wait. I would definitely buy from them again and would not hesitate to recommend them to my family and friends.

11. marts 2016
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Excellent service - let down by Royal Mail

I ordered six power cords on Sunday 28th February selecting next day (1pm) delivery. I expected shipment on Monday 29th (first working day) and delivery Tuesday 1st March. Evening of Wednesday 2nd wrote to Kepple pointing out non-delivery. Received prompt response advising that shipment had been made on Monday 29th but package had been mis-routed by Royal Mail. Delivery finally made Thursday 3rd March. Excellent service by Kepple - let down by Royal Mail. Please consider changing your logistics partner.

7. marts 2016
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Company

I ordered a memory stick and it was not compatible with my camera. Not their fault. They advised me how to solve the problem by purchasing an adapter (which they do not sell). I had to purchase a kit, which included the same memory stick I had purchased from them and let me return the item with no hassle.

6. marts 2016
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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