I’m very happy with the work completed by Kenwood. From the initial contact, they were very responsive, and arranging the work was quick and straightforward. On the day, the two men who carried out th... Se mere
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Se, hvad kunderne siger
So far our experience has been positive. The survey was completed in a timely manner following contact with the company who were recommended to us and to date we have received positive customer suppor... Se mere
I had a free quote to assess damp issues in my flat. Seweryn Slowiok came to do the assessment and I was very impressed by his professionalism and the time and care with which he did the assessment.... Se mere
Kenwood replied to my queries when no other company did. Carol who I spoke to first was supportive and helpful and James got back to me in a timely manner once I’d sent photos of the mould in question... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.
Kontaktoplysninger
9 Greenhill Crescent , WD18 8QU, Storbritannien
- kenwoodplc.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Have always recommended Kenwood because…
Have always recommended Kenwood because of their professionalism and customer service, always brilliant. This time was no exception, dealt with Louise Bentley and was impressed as always with their follow up and care to detail.

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Brothers recommendation
I used Kenwood after my brother a property developer advised as he had used them in the past with very good results, the guys done a good job and kept everything clean and tidy which we appreciated as we were still living in the property

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Recommend!
We had a really positive experience with Kenwood Damp Proofing. Kian and Philip, who carried out the actual work, were fantastic—friendly, knowledgeable, and happy to answer all our questions. They were also very considerate of our home and especially thoughtful knowing we had a small child around during the works. We’d happily recommend the service to anyone.

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Brendan & Gavin . A* Work
Brendan & Gavin are delightful & were very professional in solving a problem with our damp coursing. Their work on our old Cottage was exemplary . Would highly recommend .

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Great customer service and super accommodating
Louise has been extremely helpful in arranging damp assessments and has shown great flexibility throughout the process. She has been very accommodating whenever questions have arisen, and the service provided has been excellent.

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Had a great experience with the damp…
Had a great experience with the damp proofing of my downstairs bedrooms. Noel and Amin were awesome, would recommend!

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James O' Malley from Kenwood responded…
James O' Malley from Kenwood responded very quickly having already arranged a start date for the work at the property.
I am impressed.
Navam

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Professional and Helpful
Jim was very efficient dealing with the tenants and the landlord. They carried out the survey within 24 hours and provided a survey report for the damp course treatment and prices within 48 hours. Jim has now liaised with all parties to book in the work next week. Jim was very professional and helpful

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Exceptional Support During a Difficult…
Exceptional Support During a Difficult Time
After my father passed away last year, I was faced with the daunting task of managing his flat—sorting through belongings, preparing it for rental, and addressing necessary damp proofing. It felt overwhelming until I contacted Kenwood and spoke with Jim O’Malley.
Jim’s expertise, patience, and practical advice have been truly outstanding. He took the time to explain everything clearly, breaking down the work into manageable parts that allowed me to move forward while juggling the complexities of estate management. His understanding of both the technical aspects and the emotional weight of the situation made a real difference.
I’ll likely be reaching out to Jim again as the work progresses, and I have every confidence that his guidance will continue to ensure things are handled efficiently and professionally.
Thank you, Jim—I genuinely appreciate your support.

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Speedy service
Speedy service. Tom and Reece were polite and helpful and did a great clear up at the end.

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Great team!
Both James O’Malley and Karen Sturges were very patient and helpful in helping me understand and resolve issues in a building survey and booked a damp survey in really quickly, thank you!

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Christopher was very helpful
Christopher was very helpful . it is second time I am using Kenwood and both times I had great service .
I would recommend this company as their professionalism and knowledge makes the difference .
Maria

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Extremely efficient
Extremely efficient! I emailed, asking for a copy of a certificate of guarantee for work that had taken place a few years previously. I received the certificate within a couple of hours of sending my email. I can't believe how efficient this company is!!!!

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Tom and Reece very professional
Tom and Reece were very friendly,professional, helpful and understanding.They kept things very neat and tidy. After finishing each Room vent they vacuum and made sure everything is at its place.

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Tom and Reece were excellent from start…
Tom and Reece were excellent from start too finish , clean and tidy and did a thorough job , would recommend.

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Inaccurate Sales Ploy
The surveyor was at my property for about 15 mins and the report came back within hours with blurry photos which I think indicates the complete lack of thoroughness. The recommendation was (of course) a damp proof course for rising damp.
I have since commissioned a water damage report from an independent company who don't sell any remediation products and they have concluded that the main issues are the result of internal water leaks and they don't believe there is rising damp. They were at the property for 2 hours and used thermal imaging devices.
The survey from Kenwood was completely inaccurate and it was quite obvious they just wanted to sell me a damp proof course for thousands of pounds which it turns out I don't need
very poor - I do not recommend these people - be very careful - this is borderline fraud

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Kenwood - first class customer service
Kenwood did an excellent job of damp proofing on our property nearly 14 years ago but when I had a query following a recent surveyor's report they could not have been more helpful. Having contacted them via their website I received a follow-up email and then a call from Chis Allum, Customer Services Manager.
This was excellent customer service that is increasingly rare these days.

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Extremely efficient
Extremely efficient, helpful and kind. would definitely recommend. Chris has been a great help!

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Glenn & Dan dream team
Glenn & Dan dream team
This was our second time using Kenwood. We chose them because their work is high standard, comes with guarantees and very professional. We had to damp proof a lot of our ground floor, a job that apparently is normally done when there are no dwellers. Glenn & Dan were knowledgeable, lovely and efficient and worked around a 4 person family containing and clearing all dust. Our one hiccup was on day one when we found out the job would take longer than the office described and that we had to remove radiators. This information was in the original report but buried in 17 pages of info. I'd recommend the office to ensure customers have read your small print and as a customer ask for the dream team Glenn & Dan

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