Informative and patient advisors. Helped me get on the property ladder 4 years ago and have recently secured me a lower interest rate. Always stay in touch to make sure finances are manageable. Great... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Informative advisors and patient. Very thorough with my options and helped me get on the property ladder 4 years ago and now have secured me with a lower interest rate. Faultless service throughout.
The Lady i spoke with was exceptionally helpful. She put me at ease, even helped me set up the online portal and went through the user interfaces on the portal explaining where i can send documents to... Se mere
What an amazing experience! The case was a little bit complicated and there was small tech issues to boot also, some income not pulling through properly, loan little bit wrong from the DIP but Kensing... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kensington is the UK’s leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. That’s why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesn’t cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. It’s this ‘’head and heart’’ approach which is the key to what we call the #KensingtonDifference.
Kontaktoplysninger
PO Box 831, Redhill, RH1 9NJ, Storbritannien
- kensingtonmortgages.co.uk
4,6
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Kensington Mortgages
Hi Mandy, we’re so pleased that you're happy with your experience. Thank you, Kensington.
it was quite an additional documents…
it was quite an additional documents requested and criteria that we would not known before, but It all ended well at the end.
18. juli 2026
Besvarelse fra Kensington Mortgages
Hi Aiva, thank you for sharing your experience. We appreciate that the requirements were more extensive than expected and are pleased the case reached a positive outcome. Thank you, Kensington.
Amazing service and fantastic support team
Amazing service, really brief time between application and completion.
19. juli 2026
Besvarelse fra Kensington Mortgages
Hi Ebenezer, we’re delighted that everything progressed so quickly and you felt well supported. Thank you, Kensington.
Allways there understanding in very …
Allways there understanding in very difficult times
17. juli 2026
Besvarelse fra Kensington Mortgages
Hi Richard, we're glad our team could offer understanding and support when it mattered most. Please know that we’re here if you need us. Thank you, Kensington.
Would Recommend
From the beginning we have been helped where needed. Application was easy and staff have been both polite and helpful.
18. juli 2026
Besvarelse fra Kensington Mortgages
Hi Amanda, we’re delighted that you felt supported and found our team helpful throughout. Thank you for recommending us, Kensington.
From start to finish the process was…
From start to finish the process was smooth. The underwriter was great. Service great too.
10. juli 2026
Besvarelse fra Kensington Mortgages
Hi Nina, it’s great to hear that your underwriter supported the case well and everything progressed smoothly. Thank you, Kensington.
Excellent overall experience from…
Excellent overall experience from application to offer.
14. juli 2026
Besvarelse fra Kensington Mortgages
Hi, we’re delighted that you had an excellent experience with us and we look forward to supporting you and your clients in the future. Thank you, Kensington.
Great option when your financial…
Great option when your financial situation isn't straight forward and most popular lenders can't help. I.e having a portfolio of buy to let's meant fewer options. Still despite this the rates were competitive considering.
Since taking out my mortgage I had to contact the team for help and the customer service rep I spoke to was extremely good. Very helpful and quick to answer.👍
I was very impressed when having received my mortgage offer but before completing there was a rate drop and they issued a new offer at the better rate. 😁
Could do better........
The first property I was buying fell through. I had a mortgage offer in place for at least 3 months. When I found another property only a couple of weeks later rather than having the option to transfer this offer over, subject to survey, I had to start again as if it's a new application which took more time and cost me a second broker fee. Maybe consider a transfer option 🤔
10. juli 2026
Besvarelse fra Kensington Mortgages
Hi Andrew, thanks so much for taking the time to share such detailed feedback. We’re really pleased we could support you with a mortgage that suited your circumstances, and that our team was able to help when you needed us.
We also really appreciate your suggestion about making things smoother when plans change - feedback like this is genuinely helpful as we look at ways to improve the experience for customers. Thank you, Kensington
Besvarelse fra Kensington Mortgages
Hi Angelina, thank you for your kind words. We’re pleased that you had a good experience with us, Kensington.
Besvarelse fra Kensington Mortgages
Hi Adrian, it’s great to hear that you had a good experience with us. Thank you, Kensington.
Besvarelse fra Kensington Mortgages
Hi Finn, we’re pleased you found us easy to deal with. We understand your disappointment with the interest rate and appreciate you sharing your thoughts. Thank you, Kensington.
Besvarelse fra Kensington Mortgages
Hi Jason, thanks so much for your kind comment! We're pleased you've had a good experience with us and we hope to work with you and your clients in the future. Thank you, Kensington.
Super service!!!
12. juli 2026
Besvarelse fra Kensington Mortgages
Hi Mariusz, thank you so much! We’re pleased you were happy with our service, Kensington.
Very efficient mortgage process …
From application through to completion of property purchase was a seamless and efficient process. Rate was also competitive and time for expiry of product gave us enough time to complete without undue conveyancing stress.
16. juli 2026
Besvarelse fra Kensington Mortgages
Hi Tosin, we’re delighted that your purchase progressed efficiently and that you had sufficient time to complete comfortably. Thank you for sharing your experience, Kensington.
Always good to deal with and speaking…
Always good to deal with and speaking directly to underwriters saves so much time and pain
14. juli 2026
Besvarelse fra Kensington Mortgages
Hi Brian, we’re pleased that direct access to our underwriters continues to make a difference to your cases. We appreciate your feedback and look forward to working with you and your clients in the future. Thank you, Kensington.
You delivered WHAT is promised
15. juli 2026
Besvarelse fra Kensington Mortgages
Hi Ilhami, it’s great to hear that we delivered the service you expected. Thank you for taking the time to share your kind feedback, Kensington.
It was very good experience from start…
It was very good experience from start to finished. Very pleased.
15. juli 2026
Besvarelse fra Kensington Mortgages
Hi Sarah, we’re pleased that you had a positive experience throughout. Thank you, Kensington.
Besvarelse fra Kensington Mortgages
Hi, thank you for your kind feedback. We’re pleased that our service met your expectations, Kensington.
Great service from Kensington…
Great service from Kensington Mortgages. The process was smooth, the team was professional and helpful, and communication was excellent throughout. I would happily recommend them.
11. juli 2026
Besvarelse fra Kensington Mortgages
Hi Adriatik, thank you so much for your recommendation; we’re delighted that you felt supported and well informed throughout. Thank you, Kensington.
Just simple to use
9. juli 2026
Besvarelse fra Kensington Mortgages
Hi Abraham, we’re glad you found the online process easy to use. Thank you for sharing your feedback, Kensington.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.