kencko Anmeldelser 113

This was my first experience with kencko and I found it to be very pleasant. Their website was easy to maneuver, and they gave very thorough descriptions of their smoothies in relation to taste and ingredients. They also advised us regarding nutritional value. Their Customer Service was excellent. Not only did they provide education on their product they were very understanding when solving a problem. For example, I misunderstood the process on claiming "rewards". I had the coupon reps giving me codes and kencko was offering a free shaker bottle. I mistakenly thought I was to get both, so on 10/3 I sent a note via email and received a very friendly email from Customer Service explaining that you are allowed either the shaker bottle or the coupon but not both. She did, however, send me the two bottles. (I ordered 2 months' supply which is why I got two bottles!)

My delivery was quick and exactly like they promised! The smoothies are delicious and come with recipe ideas even! They also offer free dietary coaching which is amazing!!

Ordered a 30 pack of smoothies. Smoothies came nice, but the bottle didn't come with the order. Emailed them with pictures and receipts only to be told I didn't have enough "proof" that I hadn't received the bottle. I had to make the smoothies in a water bottle for 2 weeks, which was unpleasant and left chunks of powder. Later I contacted them again, and for some reason they said OK and sent me a bottle. Was feeling okay about their customer service until I realized they had charged me for the bottle!!! I should not have been charged as I ordered it in the first place and it was missing---so it is not my fauly I did not receive it.

Disappointed with the service and the smoothies being a little unpleasant to taste, I wanted to cancel, but the Manage Subscription button isn't working either. Contacted support and they said they canceled my subscription. Didn't think much of it until I received ANOTHER receipt saying that I purchased another box!!! I did NOT!!!

Ridiculous, and frankly, a quite sneaky website that makes it difficult to cancel your subscription, has awfully bad and unreliable customer service, and has a hard-to-navigate UI as well. I struggled so hard to find the button to cancel my subscription. If anything, that should be the first option when you go into your profile.

I am very happy with the smoothies and the bowls. The bowls are perfect lunch choices for me and everything has so much flavor.

I love using Kencko, it is a great way to get in the fruits and vegetables that I need in smoothie form, especially as a person who doesn't get in as many as I should.

My husband and I have busy schedules and often work long or odd hours, which means we turn to quick and convenient meal options which aren’t necessarily healthy. We found and started buying Kencko smoothies about 7-8 months ago. We absolutely LOVE them. We drink them mixed with water, juice, milk. We generally start our day off with a smoothie and notice a difference in how we feel if we skip a day. We also like to mix the packets with fresh fruit, juice and ice for additional flavor, but it’s definitely not necessary. There are a few flavors that are difficult to mix, even after breaking product up in the tube prior to mixing with liquid. I just throw it in a blender and all is good. Some of the beet-based and green flavors are too earthy tasting for us, but we love the reds, yellows, purples, golden plum, crimson, peaches, golds and the blush isn’t too earthy.

We are hooked on Kencko smoothies. Shipping is fast, too and I like the discounts!

Lovely products and flavors. The perfect way to get organic fruit and veg in my diet in a convenient and delicious way. As a bonus, it arrived quickly.

their website is full of bugs. it seems nearly a scam .. it's very hard to navigate into the personal account area and impossible to me to cancel the recurring payment. said so many times to them, they are very polite (so fake) and just don't care. the product seems good, even if there is not any evidence or proof or more detail that it's really organic and not some trash.

Regret not reading other reviews first. Blocks of powder refuses to mix. Literally tastes gritty and is straight up a scam.

Edit: Refunded my order and sent pictures to see how they can update their products.

Banging. So yummy and quick to use. I’ve seen complains about them being gritty. While they have a bit of texture it’s no more than a normal smoothie and it’s fibre. The customer service is incredible. They’re were so helpful and went above and beyond to ensure I wasn’t accidentally ordering too much (I accidentally set up multiple subscriptions.) Couldn’t recommend more

HONTEUX !!
Des voleurs !!
ATTENTION LORS DE VOTRE COMMANDE
ON ME FACTURE À NOUVEAU UNE NOUVELLE COMMANDE SANS AVOIR CONTRACTÉ UN QUELCONQUE ABONNEMENT
REMBOURSEZ MOI !!
Produits vraiment pas bons
Inutile de répondre par des messages déjà tout faits d’avance ! Soyez plutôt effrayé par tous ces avis négatifs

Possibly the most disgusting drink I have ever tasted they do not mix properly I wish I had read the reviews here before I purchased, extremely overpriced and please be careful it’s not a one off purchase it’s a recurring monthly subscription and it’s very hard to find how to cancel on the account

Very overpriced I cannot believe I wasted over €60 on these.
They tasted vile I felt like vomiting while drinking.
They do not mix properly even after shaking for ages.
They should have a try before you buy on these even one free sample before people waste that much money.
Didn’t feel they did anything for me did not feel any more energised only felt out of pocket.
Trying to log into my account to cancel the subscription was a nightmare.
Not enough choice of flavours really.
Definitely would not buy again.

Pros: shipping was fast and the bottle is handy

Everything from the product to packaging and delivery has been perfect :) I can highly recommend this !

I thought I was rid of my encounters with kencko after I canceled my initial order with them. For context, they never delivered the order and were extremely unhelpful throughout the process. Actually, as of today, the order still says “on its way” via the link they provided. To make matters worse, I started receiving promotional materials to my home address asking me to come back to the service. The audacity of this company astounds me - thank goodness I gave my business to one of their competitors.

I've been enjoying Kencko for about 5 months, and it's great! The flavor choices are awesome and help me hit all the nutritional goals! I fell into health issues and was in the hospital for a bit. When i got out I had a month backlog of Kencko with more on the way since I wasn't around to ask it to delay (which is painless and doesn't require fighting customer service, just a simple easy button if you need to). I contacted customer service to explain what happened and within 3 minutes they had halted in the in-progress shipment for me so I could catch up.

Wonderful company, and they care!

After I reported the damage and impact to the whole shipment, kencko has reached out to me and resolved the issue. Thank you. I now consider to re-start my subscription as it’s a easy way for me to continue healthier diet. Just wondering being in the US, why it’s faster and better to receive the shipment from Portugal via DHL than from US via FedEx. DHL delivers on time or sooner. 😉

a shame, because the smoothies were good and convenient. however, I was hacing an issue with my subscription where it kept cancelling for no reason. I updated my card details I rechecked my box
and customer service kept telling me just to rush delivery and wait, and I would get a delivery, but it never worked. I feel like they didnt understand or try to understand my problem, or really listen to what I said. I have been trying for 13 days to place an order to be delivered and feel really unvalued as a customer

Wonderful for my gut health. Two days into my second kencko order, and i can drink coffee again without acid reflux.
The fibers which are clearly present was exactly what I was missing in my diet. Not sure anyone else understands the small pieces are important, and that these smoothies are NOT CANDY!

Vitamins and everything you need in the packs, some tasty, some green and really healthy. How smoothies should be.
Price is a little high, but i am well aware how much water is in fruit, and that it is removed from the powders....
Very much worth the cost for health reasons!

Their new gum drops are delicious. Very natural taste and a lot of fruit+ in a small candy. You only want and need to eat a few and your satisfied.

Protein packs....well pea protein, so not much there. A little too expensive, but still practical.

I’ve been writing to them so many times, they keep removing money from my account.
And sending me boxes.

I have told them i don’t want to be stuck i only wanna order when i want!

These people are stupid, I will change bank account from tommorow