kencko Anmeldelser 113

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I placed an order on May 1st and received a tracking number on May 4th. However, the tracking code is invalid and doesn't work on the carrier's website or global tracking platforms (like 17Track). I h... Se mere

Bedømt til 5 ud af 5 stjerner

So I have not bought from them directly but from a third party seller. I love the taste of the instant lattes and have used them to replace my morning coffee allowing me to cut back on refined sugar a... Se mere

Bedømt til 4 ud af 5 stjerner

Hatte Kencko für mehrere Monate abonniert, Lieferung kam immer an, Smoothies muss man sich halt geschmacklich durchtesten was einem gefällt oder nicht. Die Website an sich funktioniert jedoch oft nich... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Kencko è un'idea geniale che non delude le aspettative. Gli smoothies sono davvero buoni, anche semplicemente mixati con acqua. Personalmente, li shakero e li lascio in frigo per una mezz’or... Se mere

Virksomhedsoplysninger

Oplysningerne kommer fra forskellige eksterne kilder

The place for organic fruit and vegetables.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

113 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

No customer support and invalid tracking number

I placed an order on May 1st and received a tracking number on May 4th. However, the tracking code is invalid and doesn't work on the carrier's website or global tracking platforms (like 17Track). I have tried to contact Kencko via email, Instagram, and LinkedIn, but I have received zero response so far. This is very disappointing for a first-time customer. I just want to know where my order is and if the tracking code is correct.

4. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So I have not bought from them directly…

So I have not bought from them directly but from a third party seller. I love the taste of the instant lattes and have used them to replace my morning coffee allowing me to cut back on refined sugar and artificial flavors. I also enjoy the chocolate protein smoothie. I have not tried any of the fruit smoothie options but so far I love it!

29. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Serious Fulfillment Issues

I used to love Kencko but lately they have not shipped orders that I place. Their subscription settings are awful and I have often gotten no notifications for upcoming orders which shipped on awkward timing due to previously delayed shipments. I wish they would let you select a number of days between orders but mostly just want them to deliver the product that I pay for.

1. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kencko changed my life

Kencko changed my life; I started eating (and drinking) fruit every day, and I've developed many better eating habits. It's good, it's simple, and it's cheap.

8. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bait and Switch- No Product Received. No Way To Cancel. No Phone Number

These smoothies are great. Not too sweet, only fruit/veg, and added to protein powder in a shake make a great quick meal.

ABSOLUTELY DO NOT BUY THEM. THE COMPANY IS A BAIT AND SWITCH.

I bought purples and pinks at the store. Thought they were great! I couldn't find more at the store, so I went to their website. $50 minimum order. OK, I thought, fair enough with rising costs, etc. I placed a large order. I got the usual "Thanks for your purchase, we're shipping it right out!" confirmation and email.

Fast forward about 2 weeks.

No smoothies.

I go back to the website. It now says it is a subscription and won't be shipped for a month.

I went back and reviewed the website and pretended to reorder. There is NOWHERE that clearly indicates it will be a MONTH before things are shipped or that it is an endless subscription.

There is nowhere to end the subscription. The site doesn't even tell you how. There is no clear contact info besides a generic email address.

This is illegal in NY state, so I contacted the Atty General. I am contacting my bank for fraud. I see others have noted the same issues on their Insta comments.

In short, great product, but absolutely scummy and greedy company. Buy only at stores.

1. november 2025
Uopfordret anmeldelse
kencko-logo

Besvarelse fra kencko

HI Bitta,

We sincerely apologize that your experience did not meet your expectations.

Please note that, currently, purchases made at www.kencko.com automatically initiate a monthly subscription, as stated on our checkout page and in our FAQs.

If you require assistance managing your subscription, please email us at ask@kencko.com. Our team will respond promptly to assist you.

Bedømt til 5 ud af 5 stjerner

Great product

Great product, Great customer service and whole pure foods all conveniently packaged to take on the go!
Hum food that makes the body feel good!!

16. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Reliable service and a really great…

Reliable service and a really great product. With this product you should think outside the box! It is really good added to breakfast cereals or oatmeal. You can also add to yogurt. Or baked goods. The flavors are not overpowering. It would be great if they had a savory selection like soups or different blends of veg that you could add to quiches or omelets!

25. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A must for travel!

Their smoothie packets are the best product on the market to get your fruits and vegetables and (optional) protein in while you are away from home. There's no added sugar, and everything is organic. It helps to try a bunch of different flavors to see which are your favorite. I never travel without them! And you do perfectly fine without having a blender. Just be sure to break up any clumps with your fingers before you open the package. I also sometimes use the smoothie packets when I'm home to mix with fresh fruits to expand the volume.

9. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Nie wieder

Nie wieder. Habe für mich und meine Familie einmal jede Geschmacksrichtung bestellt, die es gibt. Alle rochen komisch und haben keinem aus der Familie geschmeckt, weder mit Milch noch mit Wasser. Wir hatten schon das Gefühl irgendwas stimmt vielleicht nicht da es auch Bauchschmerzen bei einigen verursacht hat. Habe daraufhin Kontakt zum Kundenservice aufgenommen und es hieß nur wir würden uns zu spät melden also kann man uns hier nicht helfen.
Kundenservice zeigt also kein Interesse und ignoriert uns seither. Nicht nur die Produkte haben enttäuscht aber bei so einem Kundenservice würde ich generell nie wieder etwas kaufen wollen. Ich kann nur abraten.

16. januar 2025
Uopfordret anmeldelse
kencko-logo

Besvarelse fra kencko

Liebe Saskia,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Bei kencko legen wir großen Wert auf die Zufriedenheit unserer Kunden und bemühen uns, in jeder Phase der Interaktion eine positive Erfahrung zu gewährleisten.

Wir bedauern, dass das Produkt nicht Ihren Erwartungen entsprochen hat. Obwohl wir stets bestrebt sind, unsere Kunden zu unterstützen, ist Ihr Anliegen leider deutlich über den Zeitrahmen der 28-Tage-Glücksgarantie hinausgegangen. Bitte beachten Sie, dass diese Richtlinie eingeführt wurde, um die Fairness für alle Kunden zu wahren, und wir bemühen uns, sie beim Kauf klar zu kommunizieren.

Nichtsdestotrotz schätzen wir Ihre Bereitschaft, unser Produkt zu testen. Wir stehen Ihnen jederzeit zur Verfügung, wenn Sie Fragen haben oder Unterstützung benötigen. Wir schätzen jeden Kunden und hoffen, dass wir Sie beim nächsten Mal besser bedienen können.

Mit freundlichen Grüßen, das kencko Team

Bedømt til 3 ud af 5 stjerner

Very disappointed

Extremely disappointed by their smoothie mixes. I bought a variety pack to try different flavours but the reality is they're pretty much tasteless and though you may, and I mean may, get some goodness from them to have to add taste with another product defeats the point. Nowhere close to just blending real fresh fruit. I thought this might be a little more convenient which it may be but the downside is so huge it really isn't worth it.That said, the gummies that were included as a freebie are really lovely and very tasty indeed. So I'd encourage them to concentrate on those rather than their luke warm smoothies.

1. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I do not recommend this company

I do not recommend this company. First issue, you only deal with this company via email or text, you never get to speak to a human to fix problems. Recently I had an order shipped via UPS. My credit card was charged for the order, but UPS had a $165.53 COD. I contacted Kencko via text and they told me there was a small issue with a few orders. They asked me to pay the COD and they would reimburse me. It took me 28 days to get my money back. Zero customer service as no one was letting my know why my refund was taking so long.
As soon as I got my money back I cancelled my account.
Beware, if you can’t speak to customer service, this is probably a reason.
I do not trust these people!!!

31. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I advise you not to use their service…

I advise you not to use their service and their product. They charged me today for the shipping costs of a plastic bottle coming from Portugal via UPS.
This is a dishonest company that forces the sale with supposedly an automatic renewal of products. I have never taken this option! Run away

9. marts 2025
Uopfordret anmeldelse
kencko-logo

Besvarelse fra kencko

Hi Sophie! We are truly sorry to hear about your experience, as it’s definitely not what we want to provide our members with. Could you please email us at ask@kencko.com so that we can make this right for you? Thank you

Bedømt til 5 ud af 5 stjerner

Idea geniale

Kencko è un'idea geniale che non delude le aspettative.

Gli smoothies sono davvero buoni, anche semplicemente mixati con acqua. Personalmente, li shakero e li lascio in frigo per una mezz’oretta: la frutta si reidrata, la consistenza diventa più densa e il risultato è ancora più piacevole.

Inoltre i valori nutrizionali siano praticamente identici a quelli della frutta fresca indicata sulla confezione.

Apprezzo anche la filosofia del brand: solo frutta biologica, senza ingredienti extra. Il packaging è riciclabile, e le bustine sono compostabili direttamente nel compost domestico. Inoltre, la spedizione con UPS è veloce ed efficiente.

Super consigliato!

4. februar 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Klumpig

Die Smoothie schmecken ganz gut nur lassen sie sich nicht gut in Milch auflösen. Auch nach gründlichem schütteln immer noch Klumpen. Das ist nicht lecker.

22. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excited to find, mix, and taste them all!

I love the conscientious packaging and its ease of storing, opening, and disposal. I have enjoyed every flavor with water and now trying them with coconut milk. The pumpkin was SO good when using the milk base. Mixing is definitely easier in the bottle however I'm lazy and the bottle is always dirty. I have been using my little kitchen blender when needed but it doesn't mix the smoothie as well; stick with the Kencko bottle! I have ordered 3-4 times so far and really appreciate the reminder email so I can change up the items. I am happy we found eachother!

9. december 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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