Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Se mere
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Se, hvad kunderne siger
Fantastic store filled with beautiful furniture, beds, rugs etc. Competitive prices (credit available). Very attentive staff who guided us easily through our choice of product, the purchase and the... Se mere
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Exceptional staff Valerie was very helpful and a pleasure to deal with. The delivery staff were excellent and very professional even put coverings in my hallway before bringing in the furniture. A f... Se mere
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Kontaktoplysninger
186 Albertbridge Road, BT5 4GS, Belfast, Storbritannien
- 02890453310
- contactus@keensbelfast.com
- keensbelfast.com
4,9
Fremragende
372 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top class salesman .
10. juli 2026
I enjoyed shopping at Keens
I enjoyed shopping at Keens. The staff is very helpful and they have beautiful collections.
6. august 2026
I have been dealing with Keens for a…
I have been dealing with Keens for a few years now and every time I get first class service and advice from Denise. Plus there are a local company and very happy to support local. Will continue to support Keens.
4. august 2026
Besvarelse fra KEENS Belfast
Norman thank you so much for your great review and for your continued support for KEENS, Belfast. It is always lovely to see you both in the showroom and Denise loves to help customers with their choices. We will look forward to seeing you again soon
Usual great customer service
4. august 2026
Besvarelse fra KEENS Belfast
Iris, thank you for such kind words we appreciate you choosing KEENS, Belfast
Excellent service
Excellent service, delivery and furniture. Keens is a great furniture store with warm and helpful staff
3. august 2026
Besvarelse fra KEENS Belfast
James, thank you for the great review the team at KEENS, Belfast are delighted when customers take the time to share their experience
Lisburn mum very happy with Keens
The staff at Keens were very helpful. I picked a beautiful 2 seater sofa from the Outlet at Keens at a very reasonable price. The delivery men were very helpful and put the sofa together. We love our new sofa! Great price and great service! We have no hesitation buying from Keens again. And will do in the future! A shop of Quality and lovely staff! Worth every pound & penny!
3. august 2026
Product arrived on date agreed within…
Product arrived on date agreed within the time of delivery given.
3. august 2026
First class service
3. august 2026
Very helpful staff and a beautiful…
Very helpful staff and a beautiful selection of furniture and accessories.
2. juli 2026
Excellent customer service
My order arrived quickly but unfortunately was damaged. Keens quickly sent out a replacement.
Excellent customer service
30. juli 2026
From when you go in to browse the store…
From when you go in to browse, the store staff are very welcoming without being over powering, give great advice never too many questions can be asked & I did ask, bought 2 beautiful sofas, delivery staff very professional & quiet, definitely recommend buying from Keens!
30. juli 2026
Excellent staff ,great product and…
Excellent staff ,great product and excellent delivery
29. juli 2026
The most excellent customer service in…
The most excellent customer service in sourcing a replacement glass shade for our lamp. Quick responses and friendly, professional service. Would highly recommend.
27. juli 2026
Besvarelse fra KEENS Belfast
Ruth thank you so much for your kind words we are so happy you enjoyed your experience at KEENS, Belfast
Was treated with lots of patience and…
Was treated with lots of patience and respect and felt very comfortable
17. juli 2026
Besvarelse fra KEENS Belfast
Graeme, what a lovely review! Thank you
Keens nail it again!
Again, very impressed with Keens. We purchased two items in the Alstons range. Helpful staff input in our deciding about items, good communication while waiting for order and great delivery service with good notification ahead of time. Very impressed with Harry and his delivery colleagues. Keens has become our go-to furniture store based on our ongoing experience.
15. juni 2026
Besvarelse fra KEENS Belfast
Jimmy and Shirley, thank you so much for such great comments. We are delighted to you had such a good experience with all the team at KEENS, Belfast. Our sales people just love to help our customers choose the best option for them and as always our Harry and the delivery team get rave reviews!
Brilliant company
Excellent from point of purchase to delivery .
Fantastic quality of sofa.
Would definitely purchase from Keens again .
1. juli 2026
Besvarelse fra KEENS Belfast
Margaret, what can we say! Excellent from start to finish …this makes us very happy … thank you!
the second day was great except we were…
the second day was great except we were sent to the warehouse to collect stools but they weren't available as the salesman hadn't checked the right stools which was annoying as we thought we were going to get them that day. Everything else was great.
7. juli 2026
Besvarelse fra KEENS Belfast
Stephen, we are very pleased to hear that everything with your sale was excellent and sincerely apologise for the disappointment and inconvenience caused when you were sent to collect the stools to find they were not available. Thank you for your understanding and we hope to welcome you back again soon.
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