Keebo Anmeldelser 152

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Highly recommended. Quick and smooth on boarding. Linked my bank account so they can assess you on more than just your credit rating. Accepted with a really good interest rate, low credit limit but... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Actual financial standing: Myself: Bus Driver - £500 per week Wife: Child Careworker - £2000 per month Recent Law Graduate and funding my postgraduate through petty bus users. Denied e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent customer service when required. Easy to chat online and get issues resolved pretty quick therefore. Always good that get an email transcript also for records in case was further issue. Andro... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent customer service. Had issue with my direct debit on the first 2 month, was called by Maurizio who was fantastic and explained the issue was at there end. It's lovely that you can email or... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel institution
  2. Finansiel tjeneste uden banklicens

Om Keebo

Skrevet af virksomheden

Keebo is the credit card to start building credit.

At Keebo, we use open banking data to paint a more representative portrait of financial responsibility. It's simple to link your existing bank current account to our proprietary technology which allows you to be approved, even if you’ve never had credit before.

Keebo Grow is our new points-based programme giving you a clearer path to get a higher credit limit.

Every action and transaction you make goes towards getting you Keebo points which contribute to building your credit limit.

The more accounts you link up with us, the quicker you can accelerate your goals.

Want to apply for a Keebo card? Visit our website! www.keebo.com

Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Innovative tech, providing fair lending solutions.

Overview:

Keebo is the only credit company in the UK that ensures a fair lending decision by aiming to review your financial history rather than your credit score - which is very much needed as credit scoring systems are undependable, and unfair for newcomers and young people that lack an extensive credit history.

My experience:

Upon receiving an invite, I was able to quickly submit my credit application through the Keebo app, and within 2 weeks, I was approved. so far, so good!

Keebo also offers considerably low APR rates, with no monthly fees which is great!

Hiccups and improvements:

I find it very difficult to openly criticise Keebo as they are fairly new and truly aiming to provide a revolutionary service, however, I can list a few of the hiccups that I experienced during my sign up process.

Firstly, my credit application took longer than usual (approximately two weeks) to process, as they required to perform additional checks which I didn’t really understand; I assume that’s just them aiming to be responsible lenders and since credit scoring isn’t the main deciding factor, they required that additional information.

Customer support:

Incredibly helpful and supportive team, they truly seek to understand your concerns and provide you with a genuine service. Rita was determined to provide me with an outstanding service through my onboarding process. No bots, no automated responses.

I’m keen to start my journey with Keebo and I will definitely be looking to review their service in the forthcoming future.

23. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Abe,
Thanks for your amazingly detailed feedback.
We really appreciate the time and effort you have taken in writing such an informative 5 star review.
We are really delighted to welcome you onboard and look forward to rolling out several innovative features that we are sure you and our customers will really enjoy.
We also appreciate your kind words about Rita, our customer success specialist who has provided you with great customer service.
Once again, a big thank you.
Best wishes
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

I have been using Keebo for 1month now…

I have been using Keebo for 1month now and i was holding off for a review until i had a good insight of the credit card. After one month using the credit card Absolutely amazing!! This is how credit should be. Ive had no issues at all! With the card or app.I had issue where a company was taking money off my card for no reason, and i contacted support and straight away Rita responded and went above and beyond she deserves a pay rise or some extra benefits off the company as her service is outstanding

Looking forward to some new features like apple pay, no fees abroad? Then this credit card will be complete as the full package

if you are looking to apply then do it you wont regret it!

Keep up the good work Keebo

Looking forward to what keebo brings in the future hopefully apple pay and 0% fees to use card abroad

Absolutely loving keebo

Thank you
Brandon

18. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Brandon,
Thanks for your amazing 5 star review of Keebo.
We are so delighted you have taken the time to write such glowing feedback.
We are so happy you are enjoying the app and found Rita to be so helpful.
We pride ourselves on giving customers a world class customer experience.
We expect nothing less.
Please continue to use your Keebo card and reach out to us for anything further.
Best wishes,
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

Highly recommended

Highly recommended. Quick and smooth on boarding. Linked my bank account so they can assess you on more than just your credit rating. Accepted with a really good interest rate, low credit limit but new features coming soon that will allow me to increase limit with good behavioural spending. A refreshing approach to credit, much needed. Outstanding customer service and a lovely vibrant credit card design. Appy...I did and I'm happy to be part of the journey with Keebo.

17. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Andy,
Thanks for your amazing feedback of Keebo.
We really appreciate how smooth your onboarding process was and impressed you are with our product.
We are definitely planning more exciting new features very soon and can't wait to share this news with all our customers.
We are so happy you are onboard with us.
Best wishes,
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

I just got my Keebo card in the post…

I just got my Keebo card in the post today. The app is incredible, I can see my linked current account and manage my money in one place. The process was really simple and I'm looking forward to using the card -)

16. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Ben,
Welcome onboard!
We are delighted to receive such high praise and look forward to you using our card and all our innovative and new features.
Best wishes,
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

I think it's very good useful app and…

I think it's very good useful app and the thinking behind it is very important for people who need credit card on time like this after lockdown plus it's easy to manage your financial situation 5*

16. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Saleh,
Thanks for your 5 star review of Keebo.
We really appreciate your comments and we agree with you about Keebo helping you to manage your finances in a better way.
Best wishes,
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

Signing up process was dead easy and…

Signing up process was dead easy and when I reaches out to customer service by chat, I spoke with Maurizio, who was super helpful and took his time to explain a few questions I had. Great service and highly recommended

15. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Nancy,
Thanks for your 5 star review of Keebo.
We are delighted to welcome you onboard.
We really appreciate your positive feedback and thanks for endorsing our Head of customer service.
We are all here to provide all our customers the best customer experience possible.
Best wishes,
Keebo customer services

Bedømt til 5 ud af 5 stjerner

I joined because I'm a freelance…

I joined because I'm a freelance creative, thought this was perfect. Process was swift the card and app are great too, would definitely recommend.

13. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Harshi
Thanks for your 5 star review of Keebo.
We are so happy you found the process to be speedy and thanks for recommending us.
Best wishes,
Keebo customer services

Bedømt til 5 ud af 5 stjerner

Grab the opportunity 👍

Well it's a good option for those people who can't get a credit card from high street banks and have a good history of payment so I'll say just grab this opportunity you won't regret it!

13. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Raja,
Thanks for your 5 star review of Keebo.
We really appreciate your feedback and agree it is really a good option for those who have been turned away from the traditional high street banks.
Best wishes,
Keebo customer services

Bedømt til 5 ud af 5 stjerner

Smooth Onboarding Process, Good Communication

Applied for Keebo at the beginning of this week and was fully onboarded shortly thereafter. Very smooth service and positive communications by email throughout the process, and any thing that was needed of me was quickly communicated to me.

Very Happy and can't wait to get to use the card.

13. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Patryk,
Thanks for your 5 star review of Keebo.
We are delighted by your overall customer experience and look forward to seeing you onboard.
Best wishes
Keebo customer services

Bedømt til 5 ud af 5 stjerner

Quick and easy to get started

Sign up process was quick and easy, the app has been great to use and the customer service is extremely speedy. No complaints!

13. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Ben,
Thanks for your 5 star review of Keebo.
We are delighted to hear about your positive experience with our customer service team and also the quick and easy sign up process.
Best wishes,
Maurizio
Head of customer service

Bedømt til 5 ud af 5 stjerner

Seamless sign-up process

A fantastic concept for building a healthy relationship with money, especially in the current financial circumstances.

Quick and easy sign-up process compared to other credit card providers, highly recommended!

10. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Sylvia
Thanks so much for writing such a great review of Keebo.
Your feedback is really appreciated.
Our mission is to help customers like you unlock the power of credit and jumpstart your future.
Best wishes
Keebo customer services

Bedømt til 5 ud af 5 stjerner

Great experience however room for improvement

Had a great experience signing up, was very quick and easy.

In terms of room for improvement, id like to see an option where you can pay off everything all in 1 going by the press of 1 button.

Looking forward to the card going on apple pay!

10. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Kishan
Thanks for your 5 star review of Keebo.
We really appreciate your feedback and look forward to introducing new features that will surprise and delight our customers.
Best wishes
Keebo customer services

Bedømt til 5 ud af 5 stjerner

Quick and easy to apply

Quick and easy to apply. Customer support is prompt and helpful. Looking forward to the rollout of new features and can’t wait for the card to be added to Apple Wallet so I can use Keebo as my primary spending account 💰

9. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Aled,
We really appreciate your 5 star review of Keebo.
Our customer support team are doing their very best to provide all our customers an amazing 1st class experience.
And yes, we are planning to rollout several new features and will share the exciting news very soon.
Best wishes,
Maurizio
Head of Customer Service

Bedømt til 5 ud af 5 stjerner

No major issues, friendly support

Disclaimer: Keebo invited me to make this review, but I'm not getting paid for it in any way.

So far, I've had no major issues. I had one query where the app looked like it was about to take too much one month, but I think that was a bug in the app, that's since been sorted - when I contacted their customer support about it, they were quick, helpful, clear and friendly.

As far as the app goes, I don't get much out of their content myself, but then I don't really need it - I just want it to work.

5. maj 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Adam,
Thanks for your 5 star review.
We are delighted you found our customer service team so helpful and friendly.
We pride ourselves on delivering excellent customer support and hope you enjoy continued usage of the app and our Keebo credit card.
Best wishes,
Maurizio
Head of Customer Service

Bedømt til 5 ud af 5 stjerner

Great Service

Great Service, easy to use. I lost my card and they had a replacement out to me right away. App is good and easy as well

29. april 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Thomas.
Thanks for your 5 star review of Keebo.
Our customer service team dealt with your query quickly and efficiently.
We are happy we delivered a 1st class customer experience.
Best wishes.
Team Keebo

Bedømt til 5 ud af 5 stjerner

So easy to apply for Keebo credit card

The perfect credit card. I was invited to get this credit card. I've been using it for over two months. No problems in use and good support. All 5 stars!

28. april 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi Max,
Thanks for your amazing 5 star review of Keebo.
I would personally thank you for being a part of our growth and for being such a loyal customer.
Best wishes
Maurizio
Head of Customer Service

Bedømt til 5 ud af 5 stjerner

Very Impressed

Nothing but positive things to say so far. Customer service is very quick to respond, app easy to use and the application process was straight forward. Would certainly recommend. Lightyears ahead of the market.

20. april 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi there.
It is really great you share such a glowing review of our customer service team and also our Keebo app.
It makes us so proud to know we are delivering on something new and innovative and also delivering a world class customer experience.
Thanks so much for taking time out of your day.
We really appreciate it.
Maurizio
Head of Customer Service

Bedømt til 5 ud af 5 stjerner

Account is easy to set up

Account is easy to set up
Plus the idea of credit card it's self is great though doesn't show how long your credit for but still smart to links the bank with the card offer all ***** from me

19. april 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Hi
Thanks so much for your 5 star review of Keebo.
Please share your customer details with us at support@keebo.com and reach out for anything else we can assist you with.
Kind Regards
Keebo Customer Service Team

Bedømt til 5 ud af 5 stjerner

Fab app and experience

Great app, came across a few bugs which got resolved very quickly, love that you can make bank transfer to pay bill and it is applied to my account within seconds.

Only downside for me is not being able to use it with Apple Pay.

Customer Service are always helpful and respond quickly.

12. april 2022
Uopfordret anmeldelse
Keebo-logo

Besvarelse fra Keebo

Matthew
Thanks for your 5 star review of Keebo.
We really appreciate your positive comments and hope you continue using your card for the future.
Apple Pay is part of our product roadmap that we will be launching later this year.
Kind Regards
Maurizio
Head of customer service

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere