Good efficient service and nice quality product as usual. We use a range of the products tshirts, printed boxers and the moto socks. All great quality and reliable service. Postage starting to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great products and Just as good customer service. had one item in an order arrive with a minor manufacturing defect and once reported and evidence provided a replacement item was on its way over to me... Se mere
Virksomheden har svaret
So the first time I ordered from kecks I made a sizing mistake, which left me with two unworn unopened pairs of socks that a could do nothing with. After searching high and low for another brand... Se mere
Virksomheden har svaret
Kecks are amazing i have bought there boxer shorts and loads of mashtags tshirts etc in every drop he done . Amazing delivery 👏 10/10
Virksomheden har svaret
Virksomhedsoplysninger
Om Kecks
Skrevet af virksomheden
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Kontaktoplysninger
Storbritannien
- kecks.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fitment with good looking designs
I absolutely love the designs of these Kecks boxer shorts. The size fitting guide given worked a treat I couldn’t be happier. Delivery was good and easy to track.
21. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Easy to use website
Easy to use website, fast delivery, and importantly great product.
21. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Got a 1/4 zip for Christmas and the zip…
Got a 1/4 zip for Christmas and the zip has come off it. Been told nothing they can do. Not the quality or service I’d expect for a £65 item only lasting 4 months. Back to Ethika I go.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Kecks
We’re sorry to hear this.
We did review this for you, but as the item was purchased around Christmas, it falls outside of our 14-day warranty period for manufacturing faults. After several months of wear, issues like this are typically classed as general wear and tear rather than a fault.
We appreciate the feedback and understand your frustration, but we’ve followed our policy on this occasion.
James
Kecks Customer Service Team
Besvarelse fra Kecks
Thanks For Choosing Kecks
Excellent service from start to finish
Excellent service from start to finish. 100% recommend
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Besvarelse fra Kecks
Thanks For Choosing Kecks
3rd order from kecks and each time the…
3rd order from kecks and each time the clothes have arrived on time well packaged and great quality t shirts thank you
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Banging.
Banging.. ordered mashtag merch, quick delivery, great fit.. Will be deffinetly order again
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Besvarelse fra Kecks
Thanks For Choosing Kecks
Great quality, Fast Delivery
Great quality, fast delivery and fits true to size, will be ordering again thank you!
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Both my Mashtag merchT-shirts are…
Both my Mashtag merchT-shirts are really high-quality premium can’t wait to wear them.
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Tried to change my delivery address as…
Tried to change my delivery address as i put the wrong one down. I corrected it imediatley after order. But still sent it to the wrong address now i have to go to the wrong address and collect my order. Kecks said it wouldnt refund me or cancel my order as they said the process moves quickly and theres nothing they could do.
17. april 2026
Besvarelse fra Kecks
Hi Kyr,
Thanks for your feedback.
We can see that the incorrect delivery address was entered at checkout, and while you did contact us shortly after, our team advised at the time that address changes aren’t guaranteed once an order has entered processing.
We did attempt to update the details before dispatch, but unfortunately the order had already progressed too far through our system.
We understand this was inconvenient, and we’re sorry for the frustration caused. We always recommend double-checking delivery details at checkout, as we can’t always intercept orders once they’ve begun processing.
If there’s anything further we can assist with, please feel free to reach out to our support team.
– Kecks
Can’t go wrong with a company who uses…
Can’t go wrong with a company who uses dpd . Prompt delivery , I would order from you again
17. april 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Sizes are to big order a large and it’s…
Sizes are to big order a large and it’s more like an extra large
17. april 2026
Besvarelse fra Kecks
We do list the sizing clearly on the product page, including the size chart and that our T-shirts are designed with an oversized fit.
If you prefer a more standard fit, we’d recommend sizing down next time.
Besvarelse fra Kecks
You placed your order on the evening of 16th April (8:30pm), which was dispatched the following day on Friday 17th.
At checkout, you selected Royal Mail Tracked 48, which is a 2–3 working day service rather than a next-day option. Based on that service, your delivery timeframe is still within the expected window.
Please check your tracking link for the latest updates on your parcel.
Besvarelse fra Kecks
Thanks for shopping at Kecks
Quality product
Quality product, none of this cheap rubbish.
Appear to appreciate the custom.
Overall company seems to value customers.
Thank you
15. april 2026
Besvarelse fra Kecks
Thanks for shopping at Kecks
Poor quality over priced
Poor quality over priced , I bought some fleeces for my self and the wife , both continue to bobble and look worse after every wash , my Sherpa fleece is the same also the pockets are to small I can barely get my hands through, also I bought about 8 pairs of the boxer shorts a few months ago and already 2 pairs have holes in and others have stitching coming away ,really disappointing ,I like the products but the quality isn’t there
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Kecks
Hi,
Sorry to hear this, You should have emailed us directly with your order number and photos of the issues so we can properly look into it.
We can only review and support with faults if they’re reported to us within our warranty window, and with the correct details. Without that, we don’t get the chance to assess what’s gone wrong or put things right.
If you’re still within that timeframe, please send everything over to us and we’ll take a look.
James
Kecks Customer Service Team
Besvarelse fra Kecks
Thanks for shopping at Kecks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.