Great products and Just as good customer service. had one item in an order arrive with a minor manufacturing defect and once reported and evidence provided a replacement item was on its way over to me... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So the first time I ordered from kecks I made a sizing mistake, which left me with two unworn unopened pairs of socks that a could do nothing with. After searching high and low for another brand... Se mere
Virksomheden har svaret
Kecks are amazing i have bought there boxer shorts and loads of mashtags tshirts etc in every drop he done . Amazing delivery 👏 10/10
Virksomheden har svaret
Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Kecks
Skrevet af virksomheden
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Kontaktoplysninger
Storbritannien
- kecks.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Kecks
Thanks For Choosing Kecks
Great products and Customer Service
Great products and Just as good customer service. had one item in an order arrive with a minor manufacturing defect and once reported and evidence provided a replacement item was on its way over to me in a just over a day. cannot fault their communication or turnaround. Materials themselves always feel top quality and they keep the lineup fresh every so often
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kecks
Thanks For Choosing Kecks
Fast delivery with tracking details
Fast delivery with tracking details
Easy buying process
Quality product 👌
6. juli 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Fantastic service as always would…
Fantastic service as always would recommend to anyone
6. juli 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Besvarelse fra Kecks
Thanks For Choosing Kecks
Got 6 pairs of kecks which i use under…
Got 6 pairs of kecks which i use under my shorts at the gym absolutely perfect
6. juli 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Spot on service
Spot on service. Fast delivery and overall happy with top quality products.
29. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Kecks are amazing
Kecks are amazing i have bought there boxer shorts and loads of mashtags tshirts etc in every drop he done .
Amazing delivery 👏 10/10
29. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Poor Customer Service
So the first time I ordered from kecks I made a sizing mistake, which left me with two unworn unopened pairs of socks that a could do nothing with.
After searching high and low for another brand of knee brace socks without the anti slip silicone (it gives me terrible blisters in rings around my entire thigh) I decided to order another two pairs of Kecks Knee brace socks. Only after opening my new socks did I find that without updating the description on the website Kecks now come with anti slip silicone. A feature I emailed to check wasn't there before my first order.
Now I know it's not worth engaging with their customer service team as they'll just say they don't refund underwear.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Kecks
We’re sorry to hear you’re disappointed.
We recently upgraded our knee brace socks, and one of the changes was the addition of the anti-slip silicone. We appreciate that this feature won’t suit everyone, and we’re sorry if it wasn’t what you were expecting.
Unfortunately, we can’t identify your order or review any previous correspondence from a Trustpilot review alone, as no order number or email address has been provided.
If you’d like us to look into this further, please contact us with your order number or the email address used to place the order, and we’ll be happy to review everything.
Kind regards,
James
Kecks Customer Service Team
Fast delivery and awesome products
The best clothing brand out there. Love how everything fits as well
1. juli 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Great product for men and stylish as…
Great product for men and stylish as well. Great quality product and super fast delivery
1. juli 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Quick delivery and good quality gear
Quick delivery and good quality gear, also the sizing is spot on.
29. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Besvarelse fra Kecks
Thanks For Choosing Kecks
Sizing issues Easy to order and arrived within two…
Easy to order and arrived within two working days only thing I will say ordered 5 pairs all the same size but they all are different sizing
29. juni 2026
Besvarelse fra Kecks
Here's a reply that's friendly but doesn't concede a sizing fault since you checked and they're all the same batch:
---
Thanks so much for the kind words about the quick delivery, glad they arrived so fast!
Sorry to hear you felt the sizing was inconsistent across the 5 pairs. We've had a look into this and can confirm all pairs were the same size and from the same production batch, so there shouldn't be any variation between them. Sometimes fit can feel slightly different pair to pair due to fabric settling or how snug the waistband sits on the day, but they are made to the same spec.
Thanks again for the review!
James
Kecks Customer Service Team
Surprisingly impressive
Quick delivery, well packaged and very good quality materials. I was very surprised by the quality.
29. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
The fit and feal was as good as they…
The fit and feal was as good as they say, I prefer plain colours, but I may try the multi colours, please with my purchase.
12. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Besvarelse fra Kecks
Thanks For Choosing Kecks
Think I now have 5 tops from mashtag…
Think I now have 5 tops from mashtag collaboration. Genuinely my favourite T-shirts. So comfortable, great quality and fit so well.
27. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
Great I was able to purchase my…
Great I was able to purchase my product. The tarriffs are rediculous but that's not your fault but it does frustrate me.
27. juni 2026
Besvarelse fra Kecks
Thanks For Choosing Kecks
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