When I first used KCOM, circa 12 years ago, and became one of their first Lightstream customers- in my area - they were a good company to deal with. Service, pricing and reliability was excellent. Ho... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Disgusting company. My mum is elderly and as had a awful experience with these cowboys. She joined kacom on a 24 month contract. She had problems from the start especially with her landline which sh... Se mere
Karoo just in the process of increasing their prices by £2 per month for Broadband. If you are out of contract costs you another £3 a month, so £5 monthly increase unless you tie in for another 24... Se mere
Con artists charged me £430 in cancellation fees when I had to leave the area due to a sudden career change. Even though they are the ones who could no longer provide me with a service in my new locat... Se mere
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Dårlig
74 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding
Outstanding!
KCOM upgraded some time ago, and again more recently. My latest speed test shows 750Mbps Download speed, and 165Mbps Upload, I think this is the best in the entire country and it is insanely fast.
Secondly, the reliability is second to none, I can count on one hand, how many times there have been outages in the last four years. This is a real achievement and shows how consistent a company can be, from older wiring in years gone by, to the latest fiber cables and a superb user experience.
KCOM is a jewel in the crown for the city of Hull, and those who made it happen should be proud of themselves.
Huge thumbs up. 👍
15. oktober 2021
Uopfordret anmeldelse
What's wrong with Kcom?
I decided to swap from BT to benefit from the full fiber system. OMG! We were without a phone for a week and couldn't get the engineer to come back, and the WiFi keeps disconnecting from all our devices one after another. we are on our second router with no change. I can be standing next to the router and it still disconnects and has to be reset. It dose this several times a day. So I decided to buy a better router a very expensive one by the way, but it needs permission from Kcom to connect to the internet. Because of Something called DHCP Failure.its something they have to fix at their end. I contacted the tech help and they refused to sort it. The system has been connected for less than two weeks and they just told me, if I go back to BT they will charge me for leaving because the 14 days to change your mind stars from the order date not the installation date!
My strong advice is do not have Kcom internet!
They have the rest of today to sort it out or its BT for me what ever the cost.
26. juni 2021
Uopfordret anmeldelse
New customer got installation date and…
New customer got installation date and then they said could nit do it now no WIFI and I work from home worst company ever do not take broad band from them
11. februar 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.