Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very pleased we discovered Kantan. We had spent over 2 weeks ringing Gas safe registered engineers only to be let down in one way or another and when we did manage to extract a price from them, it wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Found them accidentally on Google and thought I'd book my boiler servicing through them. Very easy booking system, clear steps and communication. My slot was confirmed quickly and the person came on t... Se mere

Bedømt til 5 ud af 5 stjerner

We realised our boiler wasn't emitting any heat/hot water on Tuesday night. Found Kantan and booked in for a repair for the Wednesday, Thurs, or Friday. Got a message Wednesday morning that someone wo... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Avoid and save yourself a lot of wasted effort. Three scheduled appointments cancelled, two of which were cancelled over half way through the appointment slot. The other cancelled the night before.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kedel- og opvarmningstjeneste
  2. Gastekniker
  3. Online markedsplads
  4. VVS-installatør

Skrevet af virksomheden

Kantan is a platform that helps trade professionals source leads, schedule appointments and manage paperwork. We offer boiler services, boiler and plumbing repairs and gas safety certificates nationwide through our 2,000-strong network of tradespeople.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(136)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Avoid and save yourself a lot of wasted…

Avoid and save yourself a lot of wasted effort. Three scheduled appointments cancelled, two of which were cancelled over half way through the appointment slot. The other cancelled the night before. Go with a more reliable local company.

Update: They offered a free boiler service as reconciliation, which was accepted but then the engineer was still three hours late for the agreed timeslot. Good customer service from Kantan HQ, the actually delivery leaves a lot to be desired.

22. september 2022
Uopfordret anmeldelse
Kantan-logo

Besvarelse fra Kantan

Hi Silas, thanks once again for your feedback after our conversations on the phone and via email. Thank you very much for re-reviewing us. Rest assured your comments will be forwarded to our engineer to avoid future issues.

Bedømt til 5 ud af 5 stjerner

Boiler fixed in less than 12 hours!

We realised our boiler wasn't emitting any heat/hot water on Tuesday night. Found Kantan and booked in for a repair for the Wednesday, Thurs, or Friday. Got a message Wednesday morning that someone would be over later that day! The engineer who arrived (on time!) was very friendly and considerate - the issue ended up being something very minor and he showed me how I could fix it myself so I could handle it on my own next time. Really have nothing negative to say - this service is a total lifesaver and way faster/cheaper than calling around a bunch of different tradesmen!

21. september 2022
Uopfordret anmeldelse
Kantan-logo

Besvarelse fra Kantan

Hello Okay, seeing feedback like this makes my job even better. We at Kantan truly appreciate feedback and we will continue not to disappoint. We are very excited about our next adventure together.

Bedømt til 5 ud af 5 stjerner

Good service

Easy to book, great engineer and good service.

16. september 2022
Kantan-logo

Besvarelse fra Kantan

Hi Lauren, This feedback is great to see! We at Kantan appreciate the feedback given and will continue to give great service and customer care.

Bedømt til 5 ud af 5 stjerner

Painless way to get a boiler serviced

Painless way to get a boiler serviced. Will definitely use next year and have recommended to several friends

9. september 2022
Kantan-logo

Besvarelse fra Kantan

Hi J.Moore, firstly thank you for the feedback and for spreading the name of Kantan to friends. We appreciate the feedback we are excited to give them the same experience you had received.

Bedømt til 4 ud af 5 stjerner

Annoyance

Initially from an administration point of view it wasn't good - this is the first time I have used this company.
I no longer understand why a lot of companies have no idea what the right and left hand are doing.
When the appointment was sorted the engineer that came was fine and the job was completed successfully.
Speedily the invoice for payment arrived before the engineer left our property.
Probably won't use again.

12. september 2022
Kantan-logo

Besvarelse fra Kantan

Dear Clive,
Thank you for your feedback. We strive to provide the best experience possible for our users. Unfortunately, in this instance, the engineer who was scheduled to perform your service had to leave the country on short notice due to a family emergency. This required us to reschedule your appointment. I apologise for the inconvenience caused as a result.
We are continuing to work on our processes so that every scenario is accounted for.
I am glad that the appointment went fine after we rearranged it.
Thank you, and I hope you will consider using our service again in future.

Bedømt til 5 ud af 5 stjerner

excellent service

I experienced excellent service from Kantan. Great person on the other end of the phone who immediately understood my gas issue and put into motion a very rapid resolution. The engineer was most pleasant and efficient. I would recommend them to everyone and will certainly use them again.

9. september 2022
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, I was kept informed with confirmation and reminders along with my serviceman’s name and that he would telephone me shortly before his arrival , which he did . David the serviceman was prompt polite and friendly and definitely know his craft . I would highly recommend this service .

8. september 2022
Bedømt til 5 ud af 5 stjerner

Boiler Service

Good communication throughout. Polite engineer who was very knowledgeable. Easy and pleasant experience.

1. september 2022

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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