Das war wirklich ein Top Kundenservice. Meine Anfragen hatte ich diverse Mal via Email gestellt und diese wurden sehr, sehr zeitnah beantwortet. Der Mitarbeiter ist auf meine Fragen sehr freundlich un... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Der Kontakt mit dem Team von Kanoa war Mega nett und unterstützend. Ich hatte im Urlaub etwas wichtiges vergessen. Kanoa hat mir meine Ware deshalb in Rekordzeit geschickt, um mir einen schönen Urla... Se mere
Even though it’s still many months to go, I got a hold of a customer service guy which took a lot of time to answer all of my questions, even at a later stage via email. All of this should be normal,... Se mere
Wirklich schneller und netter Service. Auf Nachfrage, wann das Board ankommt, damit es rechtzeitig für den Surftrip da ist, habe ich sehr ausführliche Infos zum Stand bekommen und es wurde sich sofort... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Inspired by the Ocean, KANOA Surfboards strives for sustainability, groundbreaking innovation and unique design. We create our surfing equipment by integrating decades of shaping experience. All our shapes are designed to perform, increase your wave count to have more fun and improve your surfing. With our guidance, we will help you to find the perfect surfboard and deliver it directly to your doorstep. Every KANOA product combines unique design, high quality standards and we are focussed on premium customer service.
Kontaktoplysninger
4,7
Fremragende
99 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mit der Erfahrung aus 5 verschiedenen…
Mit der Erfahrung aus 5 verschiedenen Kanoa Boards über 5 Jahre kann ich sagen:
Die Agilität der Boards und der Kundenservice sind excellent!
Das sind für mich wesentliche Argumente!
24. maj 2024
Super Produkte und tolle Kommunikation!
Super Produkte und tolle Kommunikation!
Jederzeit wieder.
5. marts 2024
Everything was perfect
Everything was perfect! Fast delivery and a high quality product
16. januar 2024
Besvarelse fra kanoa-surfboards.com
Hey Max,
Thank you for the great feedback!
Wishing you a lot of nice waves with your new Fin-Set!
The KANOA Service Team
Outstanding Product
Outstanding Product, combination with curfboard trucks works great.
My Wife mostly uses the Curfish now and it is her favourite. It is very easy to pump. The deck is lower to the ground than with any other truck system. Deck shape and wheelbase are perfect for her stance. This provides a very safe feeling, even with the very loose front axle. Still no complaints!
12. januar 2024
Besvarelse fra kanoa-surfboards.com
Hey Torbjorn, thank you so much for the great feedback and great to hear your take on the performance of the Curfish's Curfboard truck.
Wishing you heaps of fun with your new Surfskate!
The KANOA Service Team
Great shop
Great shop. Questions were answered directly online. Top delivery and quality of the surfboard is great!
19. december 2023
Besvarelse fra kanoa-surfboards.com
Hey Sabrina,
Thank you for your kind feedback. Glad to hear that you had a great experience with our Service Team. I wish you heaps of good waves with your new Foamy FUN X and make sure to reach out if any questions arise.
Kindest regards
Your KANOA Service Team
Very nice book
Very nice book, pleasant to read, easy to understand with nice illustrations and explanations.
18. december 2023
livraison très rapide et en bon état
livraison très rapide et en bon état , bravo et merci !
11. december 2023
Besvarelse fra kanoa-surfboards.com
Salut, Laurence,
C'est cool que tout ait bien fonctionné pour ta commande. Bon surf !
Ton équipe de service KANOA
Tip Top!
Super schneller Versand, netter Kundenservice, super verpackte Boards.... so soll das sein.
Kann ich nur weiterempfehlen.
Boards werden im Urlaub getestet, erster Eindruck jedoch Top!
23. oktober 2023
Uopfordret anmeldelse
Besvarelse fra kanoa-surfboards.com
Hey Inge!
Vielen Dank für dein Feedback! Freut uns sehr zu hören, dass alles bestens funktioniert hat. Wir wünschen dir viel Spaß beim Surfen und Testen!
Beste Grüße
Das KANOA Service Team
Bestellt und geliefert
Bestellt und geliefert. Über den Versandstatus wurde informiert, Ware war gut verpackt (Surfskate). Alles in Ordnung.
4. oktober 2023
Besvarelse fra kanoa-surfboards.com
Hi Rubin,
Danke für dein Feedback! Freut uns, dass alles einwandfrei funktioniert hat! Viel Spaß mit dem Curfish!
Dein KANOA Service Team
Great product delivered timely
25. september 2023
Super schnell und unkompliziert
25. september 2023
Besvarelse fra kanoa-surfboards.com
Hey Christian, freut uns zu hören, dass alles bestens geklappt hat!
Viel Spaß beim Surfen!
Dein KANOA Service Team
Be Careful !
Be Careful! Hidden costs! I paid 160.- just for the delivery! Which is absurde. Would not reccomend this side.
29. august 2023
Besvarelse fra kanoa-surfboards.com
Dear Surfer,
thanks for your feedback! Sorry, to hear you had an unexpected experience. For some context and to clarify: you ordered a board to Switzerland.
We clearly state on the shipping info on our website that border duties, Swiss VAT, plus the fee for customs clearance (by the freight forwarder not us), come on top. In your case 158 CHF. https://kanoa-surfboards.com/policies/shipping-policy
We are sorry this wasn't clear to you. This is a standard procedure for any import to Switzerland and not our fault. We already significantly subsidize the shipping to Switzerland with over 50% to make our product affordable at great prices for you.
We would be happy, if you redact your rating accordingly. In the rest of the EU we have very low shippping costs and very often offer free shipping across the European Union and of course no additional import costs (excl. Switzerland, Norway and the UK for obvious reasons).
Best regards,
Your KANOA Service Team
Besvarelse fra kanoa-surfboards.com
Hi Jan, das freut uns sehr. Viel Spaß mit deinem Foamy FLOW X! Dein KANOA Service Team
I want more details
It seams not be much Content there.
Repetition of content segments.
I’d love to see detailed images of the products. Closeup in-depth Reviews. Fine granular specification information on the products, etc.
8. august 2023
Besvarelse fra kanoa-surfboards.com
Dear Salomón, thanks for shopping with us! We really appreciate your feedback and constantly work on optimizing our content to make your user experience on our website better every season. For some products, especially boards, we offer "in-action videos" and a couple already have more in-depth shaper insights regarding the boards. We are also producing more and more audio-visual content with our team riders and partners to optimize your buying experience. And if any questions remain, you can always contact our chat for specifics. Best regards, your KANOA Surfboards Team
Fast delivery and fine quality
Their webpage is helpful.
I found there many infos about riversurfing.
26. juli 2023
Kind Service Team that helped me to…
Kind Service Team that helped me to find the suitable board and the product came quickly in a good packaging.
6. juli 2023
Dette er Trustpilot
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.