Kamoni Anmeldelser 

1.083
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Un site ARNAQUE ! Ne commandez surtout pas, les photos ne correspondent pas aux produits, les couleurs sont super fluo, les tailles sont démesurées, et bien sur c'est impossible de renvoyer les produ... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Received 4 bikinis today and keeping a grand total of 0. I followed the size chart, sized up like recommended and I’m one wrong move to flashing everyone. The sizing is absolutely awful and it’s such... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I bought a bathing suit from you guys. It ended up being too big. I have tried to contact you several times through email submitting several tickets and calling your 188 number. No one has gotten in c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... Se mere


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(1.083)

13 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I costumi sono di ottima qualita'

I costumi sono di ottima qualita'. Il servizio clienti è stato molto disponibile in una efficace comunicazione. Ho comprato 2 pezzi , una taglia su 4 non era corretta, ho chiesto il reso e mi hanno risposto che potevo tenerlo e donarlo, e che avrei avuto la possibilità di ordinare altri 2 articoli pagando esclusivamente le spese di spedizione. Prezzo / qualità ottimi, spedizione ricevuta in meno di 9 giorni, servizio clienti veloce ed efficiente. Consiglio questo brand.

5. september 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great quality & customer service

I ordered several bikini sets and all but 2 fit perfectly when I received them. The quality was very good; much better than what I was expecting for the price! I contacted Customer Service about the 2 suits that didn’t fit, and they sent me 2 replacement items. I was told to keep the originals and it was suggested to donate them, which I plan to do. I had to pay a small shipping fee, but it was worth it as the replacement items also fit perfectly.

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful bikini made of good quality…

Wonderful bikini made of good quality materials. I bought two sets and got two as a gift plus a bikini top. One product was too small and I asked to exchange it for a bigger size. I got it for free with a promotional code for my next purchase. I highly recommend this brand.
Greetings to their customer service. They are great

26. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absoluter Blödsinn…

Absoluter Blödsinn…. Schlechte Qualität und Retouren nur nach China möglich. Diese muss man selber zahlen und es kommt nie an… Lasst es sein!

22. august 2023
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Liebe Melanie,
Wir bedauern aufrichtig, dass Ihre letzte Bestellung nicht Ihren Erwartungen entsprochen hat. Wir werden alles daran setzen, das Problem für Sie zu lösen.
Wir bieten einen 30-tägigen Rückgabe- und Umtauschservice. Sie haben das uneingeschränkte Recht, Ihre Bestellung innerhalb von 30 Tagen zurückzugeben. Wenn Sie sich für eine Rücksendung der Artikel entscheiden, bieten wir Ihnen eine Rückerstattung des tatsächlich für die Artikel geleisteten Kaufpreises an, nachdem wir Ihr Paket erhalten haben. Dürfen wir hier Ihre Bestellnummer erfahren? Wir kümmern uns um Ihr Problem, keine Sorge!
Mit freundlichen Grüßen,
Kamoni VIP-Kundenserviceteam

Bedømt til 5 ud af 5 stjerner

I ordered 4 bikinis

I ordered 4 bikinis. 2 were too small. I contacted them. They offered me to replace them without any cost. I didn’t have to return the others. Very good service after sale. Thanks !

21. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Ordered bikinis lovely and good quality…

Ordered bikinis lovely and good quality but were really small.returns are a nightmare. please can you help me sending these back and getting a full refund.

9. august 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear Barbara,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll take care of the issue.
We offer 30-day return&exchange service. We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Our CS team has contacted you with potential solutions. Please reply to us at your convenience, thank you.
Best regards,
Kamoni VIP customer service team

Bedømt til 5 ud af 5 stjerner

I ordered five bikinis

I ordered five bikinis, The quality of the product was good, however, they just didn't suit me (I'm probably pickier than the average consumer, to be fair), so I wanted to return them. The return instructions are clear on the website- despite what other reviews say. I probably shouldn't have risked returning them internationally as it is pricey (and was told it would be more hassle than what it's worth, even by the post office) and then items got stuck in customs anyway. The customer service was still willing to work with me despite them not getting their product back.

9. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wow!! 🤩

wow! first let me say the customer service is great. if you have a problem or question they answer very quickly and correctly. the quality and look of the bikinis are very beautiful. I will also order my bikinis here in the future. Shipping doesn't take long at all either. I would say highly recommended!!

15. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent site

Je suis ravie d'avoir commandé sur ce site, c'était une première. Non seulement les maillots de bain sont très beaux et ils tiennent au lavage à la machine mais en plus le service après-vente est très réactif et efficace. Par contre, les maillots taillent grands donc je prendrai une taille en dessous la prochaine fois.
J'avais commandé 2 maillot de bain taille M. Le bas de l'un des deux était plus grand de 5 cm, j'ai contacté le service après-vente qui m'a immédiatement proposé un échange gratuit sur un autre maillot que j'ai reçu très rapidement. Je recommande fortement et je remercie le site pour son professionnalisme.

18. juli 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Disappointing communication

I didn't receive an email to let me know the order has been received and no delivery information since. I ordered nearly 2 weeks ago. I did get the screen saying 'thank you for your order' but nothing since and I've contacted twice.

9. august 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear Rebecca,
We apologize for any inconvenience caused. Please don't worry, we'll take care of the issue.
The order confirmation and shipment notification emails were sent to your email address you used to place the order. You may check your inbox and spam box. Our CS team has replied to your email. Sometimes, our email may be filtered by your server. We have resent the order confirmation and shipment notification emails via our service email kamoniservice@gmail.com, please kindly check your inbox as well as the junk folder, thank you. Your order is on the way to you. The parcel processed at the depot. If everything goes well, you will get the parcel within next 2—3 working days. Much appreciate your kindly understanding and patience. Thank you.
We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Bedømt til 5 ud af 5 stjerner

Kamoni is my Favorite store

Kamoni is my Favorite store to buy bathing suits , they fit amazing i always had trouble finding separate pieces because im a different size to and bottom they have that you can purchase different size for this Kamoni is my Favorite store, and the return policy amazing not questions ask , Love you Kamoni.

8. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Returns are a nightmare

I ordered bikinis and although they ate lovely and of good quality, they are too small. Trying to obtain a return label is proving to be a nightmare. They email offering other discounts but as I don't know what size would fit I am not willing to engage with this. They state it isn't worth my while to return the items as they need to goto the USA but surely that is my decision. It makes me wonder if they just keep emailing so that the 30 days pass and no refund will be provided. I wouldn't recommend using this company for this reason as returns are proving to be an absolute nightmare.

7. august 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear Nicky,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll take care of the issue.
Our service has always put customers first, and we are committed to doing everything we can to help you solve this problem. We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Could you please leave us your order number here so that our VIP customer service team can properly take care of your issue? We'll send our return address to you. Thank you for your understanding and for giving us the opportunity to serve you. We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Bedømt til 1 ud af 5 stjerner

I ordered a bikini which did not fit

I ordered a bikini which did not fit. The returns policy was very difficult to find on the web site. I contacted Kamoni who advised as the company is in USA they have no pre paid postal returns and it would be up to me to pay postage. They then offered me a 15% refund or a 30% discount code on future orders. I was quite happy to pay postage and asked for the return address, however they replied to say it probably wasn’t worth my while and they offered to post the same item out again (which I would had to pay for) with a 15% discount or a 40% refund on the original order. All I wanted to do was return the bikini and get my money back. I will not be using this company again.

6. august 2024
Uopfordret anmeldelse
Kamoni-logo

Besvarelse fra Kamoni

Dear allison,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll take care of the issue.
We offer 30-day return&exchange service. We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Upon checking, you have accept the refund and keep the items without return. The refund is under processing and we believe you'll receive it soon. If you have any further questions or concerns, please do not hesitate to contact us.
We will improve the return policy accordingly and optimize the return process to give our customers a satisfactory return experience.
Best regards,
Kamoni VIP customer service team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere