On the 4th of March i placed an order,ive sent three emails because ive not received it then I received a message to say it was delivered which it wasn't.very disappointed.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company, bought on saturday morning - dispatched the same day, recieved 3 working days later, really impressed at the speed! Also, very well packaged, little glass bottles in bubble wrap so they... Se mere
My order was delayed two weeks. It may not be k-beauty's fault but it is still frustrating. Customer service had reached out to me saying that they will send an express parcel but this did not happen... Se mere
Wonderful store for all K-beauty needs. Good prices, quick delivery, but best of all is all the information provided for all the produts they sell. It's super useful, especially when I'm not just to r... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shop Korean beauty product at K-Beauty UK Leading brands with many cruelty free options to add to the ten step routine Enjoy LUXURY SAMPLES + FREE SHIPPING
Kontaktoplysninger
Old Street 130, EC1V 9BD, London, Storbritannien
- k-beauty.co.uk
2,9
Middel
120 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient service
27. december 2023
Missing items and expired goods
Ordered 4 products and only recieved 4 with an expired facemask. Messaged several times and still no response.
7. december 2023
Uopfordret anmeldelse
Besvarelse fra K-Beauty UK
Hi there, I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you ASAP Kind Regards, Martina
fast delivery
The most fatest delivery service and really good prices. I love how they give small gifts with purchase
24. november 2023
Quick delivery and quality products
Quick delivery and quality products, will use again.
29. november 2023
Not received my items
Not received my items, tracking number doesn’t work, sent numerous emails that promise a reply within 2 days but not had any replies. STAY AWAY FROM THIS SCAM COMPANY!!!!!!!!!!!!!!
They replied saying they can’t find any emails from me but I sent numerous so again just BS
5. december 2023
Uopfordret anmeldelse
Besvarelse fra K-Beauty UK
Hi there, I am sorry to hear you had a bad experience with our customer service team, I tried searching through our customer service emails and cannot find any contact with you - could you please reach out to me at hello@k-beauty.co.uk so I can get this issue sorted out for you.
Kind Regards, Martina
Received expired skin care products
First time purchasing from this seller via website.
I received my order today and some of the skin care products are beyond their expiry dates. So frankly, very disappointed. :(
Bought 2 Tony Moly sheet facemasks - these don't have an expiry date marked on them
Tony Moly- Easy Touch eyebrow pencil (already expired)
Banila co - clean it cleanser (not expired)
They sent another sheet face mask which was complimentary but that unfortunately is also beyond its expiry date.
I will steer away from this seller website from here on.
20. november 2023
Uopfordret anmeldelse
Delivery time and packing
I love that I got my order right on time and well packaged with a little gift with it. I love the gift sent but unfortunately you do not have it in your website to order.
27. oktober 2023
NOT A SCAM COMPANY!!
NOT A SCAM COMPANY!!! Excellent products does what it states. My skin is looking lovely even my family and friends have passed comment. Great prices. Good Packaged well. Excellent service delivered promptly. Highly recommend company.
22. oktober 2023
Uopfordret anmeldelse
Would definitely recommend buying your…
Would definitely recommend buying your skincare from this company. They have always dispatched so quickly and great communication and always included a lovely freebie! Great small business to support!!
2. oktober 2023
Items missing
One of my items was missing. I tried to get in touch with the company and never got any response. Had to go through my bank to get a refund. Never again
28. september 2023
Great shop with reasonable prices
As usual great selection of products, reasonable prices and quick delivery. Thank you for extra samples! Love them.
3. oktober 2023
Terrible company
Terrible company, says delivered but the only thing that was delivered was pictures, not the actual products. Very disappointing.
22. september 2023
Uopfordret anmeldelse
Item did not arrive
Item did not arrive, I purchased 10 units for this product, ETUDE - Dear Darling Tint - 14 Colors × 10. And instead of them sending me the products, they just send me pictures of the products, and I am still waiting for them to respond to me email. Terrible service
21. september 2023
Uopfordret anmeldelse
Really like the cosrx acne treatment…
Really like the cosrx acne treatment kit I feel like I’m starting to see a difference I am going through a purge but I’m glad as got a lot of under skin spots that just sat there now they are coming out and the sunscreen is so nice it doesn’t have a sunscreen smell and it doesn’t sting my eyes
29. august 2023
Scam Company?
Received my order but one box arrived damaged and another item was missing from my order. I have emailed them twice with photographic proof and have had zero response from their customer service.
If I don’t hear back within a week I will be reporting them to trading standards.
24. august 2023
No dispatch email received
I placed my order over 4 days ago, and 'fast delivery' is claimed. I haven't received any update after my order confirmation email. The customer service team has also been unresponsive!
17. august 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.